Starbucks
1309 Hershberger Rd NW, Roanoke
(540) 329-1056
Recent Reviews
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I like stop here..😋
Atmosphere: 5
Food: 4
Service: 4
Love Starbies! Never had a negative experience
Atmosphere: 5
Food: 5
Service: 5
About the worst drive through experience I've ever had 👍 manger took over the mic, proceeds to tell me she gets her coffee for free and it'll be $4 if I want my cup filled 🤣 🤡
Atmosphere: 1
Food: 5
Service: 1
Overall, overrated. The quality of the cakes is mediocre and everything is overpriced.
Atmosphere: 4
Food: 3
Service: 4
i notice that every time i come here, the girl with braids, never shakes my drink or talks to any of the customers. She always looks bothered and like she doesn’t want to be here, she’s never smiling. I normally just get A strawberry açaí refresher and it never tastes right and i’m assuming that’s because she’s not shaking it at all. I don’t think starbucks is the job for her, I first I thought maybe it was just a bad day, but after the consistency of the same thing happening over again multiple times, along with just never being in a happy mood, I just feel like this isn’t the place for her in regards to giving customers a happy experience
Atmosphere: 1
Food: 1
Service: 1
sparkling clean ✨️
Atmosphere: 5
Food: 5
Service: 5
Wi-Fi doesn't work
Atmosphere: 5
Food: 5
Service: 3
Been looking forward to this "pick me up" all day.
Both my partner and I ordered a venti...but some reason my venti just happened to not be a venti.
Drink was sour- dumped it after 2 sips (was caught off guard by the first and hoped it was just the salted topping- the second sip confirmed that was not the case.)
Shouldve just went back inside after picking up my order but honestly Im not interested in just having a soured drink dumped into a larger cup with just more ice to fill space.
Not to mention its hard to find a table thats not covered in trash and sticky while waiting.
Atmosphere: 1
Food: 1
Service: 1
Staff were efficient and courteous. Patient with my child trying to figure out what he wanted.
Atmosphere: 5
Food: 5
Service: 5
I visited this Starbucks on Hershberger Road for the first time. I had just been shopping at BJ's Wholesale Club, and it was so hot outside that I figured an iced coffee drink was in order. I enjoyed my drink and the air conditioning! The staff was friendly and helpful, and the shop was clean and comfortable. I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went through the drive through ordered a strawberry refresher that tasted like water it was terrible.
Atmosphere: 3
Food: 1
Service: 3
Our drinks have been so inconsistent... Sometimes it's great and others we've had to add creamer at home. We're drive thru customers, so we can't have them remake the drink if it's wrong.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Featured Blonde Roast, Espresso Roast
Reliability of product
Atmosphere: 5
Food: 4
Service: 5
Lobby was filthy this morning.Lobby was still filthy this evening.Waited over an hour for a MOBILE order.Watched one of the baristas pour out maybe 6-8 drinks while I was there waiting for my order to be done. One drink was done on the order first ended up having to wait FOREVER for the second.Continues to let me down almost every visit.
Atmosphere: 1
Service: 1
Maybe the fourth time this has been happening. Location not busy. Longer waits than usual on my order and....ordered a drink with cold foam that didnt have the cold foam. Dissappointed.---Editing review.waited OVER AN HOUR for a refresher for a mobile order. Husband had his drink ready when we arrived (his usual coffee).This has lately been such an issue at this location. DO BETTER.
Atmosphere: 1
Food: 1
Service: 1
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