Subway
3542 Electric Rd Unit 10, Bldg A, Roanoke
(540) 774-4809
Recent Reviews
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Open till 12am yet as soon as we placed an order they cancelled it then switched to temporarily closed on door dash. Laziness.
Atmosphere: 1
Food: 1
Service: 1
I placed an order through the app and immediately noticed that the sandwich was wrong and called the location to let them know because I wasn't picking up for 45 minutes. The person on the phone said that my order had not come through yet, I said ok and called back and she said it still had not come through. I arrived to pick up and as I expected the sandwich was wrong. I patiently waited in line and told the employee she stated that she would take everything off the sandwich and add what I wanted. I explained that I simply wanted a fresh sandwich with only cheese mayo and pickle. She became very irate yelling that it was not her fault and she would only take the items off the old sandwich. After 5 minutes of her yelling it wasn't her fault 2 other customers chimed in to let her know she was wrong and that she should just make the sandwich. She finally made the sandwich after 2 phone calls and 15 minutes in the store. Her rudeness was unnecessary and very frustrating. I will never visit this location again. If you like to feel like a valued patron, don't spend your money here.
Service: 1
Service sucks! Stingy on the meat for the salad. I had to ask for extra and she didn't even cut it up! Also didn't offer any dressings!
Atmosphere: 1
Food: 1
Service: 1
One of the best Subway subs I've had in a long time. Believe the young man that fixed our food was named Jacob. Excellent employee.
Atmosphere: 5
Food: 5
Service: 5
Rude young male employee. All females courteous and helpful.
Atmosphere: 3
Food: 3
Service: 3
I always order through the app and pick it up, so I can’t comment on the employees or inside the store experience, but half of my sub bread (italian herbs & cheese) was raw today. Doughy and gross.
Food: 1
This was possibly the worst managed Subway I’ve ever been to, not to mention the blatant health code violations. When I stepped in I was immediately told to get in line at the end of the counter and would be helped in a few minutes. When I was helped It felt extremely rushed and the employees were talking among themselves as if I wasn’t there right infront of them. This is the worst part though, when making my sandwich the woman had her phone ONTOP OF THE PREP LINE, and was touching it and tapping on the screen with her gloves on in between steps of my sandwich. She did not change her gloves once before or after making my sandwich, and after ringing me up (touching the register with gloves still on) picked up her phone to message somebody. I did not see if she changed her gloves after this though for I had left the building. I also witnessed multiple employees touching their faces or hair while on the prep line, I also watched some girl wipe her hands on her pants. This is by far the worst experience with subway I’ve had in a long time.
Atmosphere: 1
Food: 2
Service: 1
Do not accept subway coupons. Not participating.
Atmosphere: 2
Food: 2
Service: 2
The 2 Ladies that were here, worked well together. (“D”(Dharati), and Rachael. Very friendly and patient with each other and patrons. Very thorough! Men’s Bathroom is pristine clean! The mailer coupon allowed me to buy 3 foot long subs, #6 The Boss Sub, #23 Hotshot Italiano Sub, and #40 Turkey bacon avocado sub , total price $19.66. That boils down to only $6.55 per sub. I was so excited and pleased I gave a 15% tip. Thank you all! Glory be to The Father Yahweh, Jesus Christ and Holy Ghost forever, AMEN!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
I ordered through DoorDash and the food was amazing obviously but they forgot my drink but still this is a great subway
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Love Subway. The food is good. However, i occasionally notice vegetables that should be thrown out. Like browning lettuce.
New upgrades inside. Don't like that they changed where you can no longer see the meat and cheese. Makes me wonder why? ?
And they no longer have a picture of bread types on the glass, so you have to ask. It seems like a silly change as it slows the line down.
Atmosphere: 5
Food: 4
Service: 4
Changed my review.
Overpriced for what it is. VERY EXPLICIT music playing, not safe for kids.
No issues with staff
Food can be better. Macados is definitely a better option in the price range
Edit 2: there is hardly any meat on any of my footlongs :(
Verdict: won't go back, even with coupons it's not a great value
Atmosphere: 1
Food: 2
Service: 2
White girl on April 12 @930 ish at night had very bad attitude, act like she was too tired to make a damn sandwich ?.... Don't like your job,maybe find a new one... Come on Subway! Do better!! Had a tip jar out for what? Bad customer service??
Atmosphere: 2
Food: 4
Service: 1
very expensive they make their own price , rude staff .wastage of Money.
Atmosphere: 1
Food: 1
Service: 1
Clean, helpful, polite and effecient.
Parking: Easy in easy out
Atmosphere: 5
Food: 5
Service: 5
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