Subway

5350 Clearbrook Village Ln, Roanoke
(540) 769-2020

Recent Reviews

Robert Thomas

Worst subway I’ve ever been to I bought four six inch subs and chips. It cost 54 dollars and the food was terrible zero meat and hard bread I recommend nobody coming here. Absolutely

Atmosphere: 1

Food: 1

Service: 1

Sara Aylor

The young lady who made our sandwiches was really nice and worked promptly on mine and an online order. The ingredients were fresh.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Burgess

If I could, I would not even give them one star because that’s how good the customer service is at this location. I ordered 3 foot longs with extra meat which is considered a pro. We pay $15 apiece and ordered 1 bag of chips plus give four dollar and something tip And get home with it and they did a single meat on all of them so I called thinking that they would be apologetic and take care of us because accidents do happen and the guy even said he was the manager and he could care less I told him I was going to call corporate and he more or less told me there was no reason for me to call corporate because they’re individually owned. I will never buy from them again and if I were you, I would think twice about doing an online order if you’re not standing right there, Very poor customer service.

Jeanne Fisher

Went to lunch there had the best sub I've had in a very long time the two young employees were smiling and very well-mannered in saying yes ma'am and no ma'am and this was a Subway at Clearbrook I will recommend to my family and friends

Angela Stilwell

I wouldn't eat here if I was paid to. I went into Walmarts and I went to the restroom as I always do first because I have a weak bladder. As I went in I had to wait on a stale that wasn't nasty to open up and al of a sudden a female that works at the subway flew out there and didn't even wash her hands . So everyone knows she has long brown hair she had in a pony tail medium height and built. I'm calling corporate. Just be careful if you do go here, I'm not sure if the others do or not but I won't be at this one

Atmosphere: 1

Gary Medeiros

Worst night crew ordered sandwich a ft long had it to be delivered to my home got a 6 inch instead and the subway worker said it was door dashes fault for not knowing it was a ft long

Angela Lugar

Worker acted afraid to interact. The food was skimpy and lousy.

Will

I was glad to see three people working. I ordered the Herb and cheese bread, but when it was baked someone forgot the cheese part and it was over baked. The bread was hard. At the drink counter there was a iced tea container but no tea.

Bill Flynn

Decent service. Never had any issues - At least not recently. The employees are polite. It's never been too busy but I usually am there earlier in the day.

James Zeisler

Only 1 person working. Slow. Didn't wash hands after taking money. This place NEVER has un sweet tea. Diabetics can't drink sweet tea. Why so lazy you cant brew unsweet tea??

PURPLE DRAGONLADY

My son got us two sandwiches from here and the lady was very rude and kept asking him is that all is that all and the vegetables he said looked terrible the tomatoes looked rotten and had no lettuce cant see the vegetables being bad when there is fresh vegetables there in the store or someone didn't want to cut fresh vegetables my thing is if you dont like ya job quit. The girl everyone is talking about is probably the one who waited on my son and all the while talking on her bluetooth and he said she was so rude...mask hanging down also

Denise Cromer

No mask on employee also did not put cheese on top of pizza

Kayla Thierry

I always get something new every time.

tonya tolliver

Speedy Service!!

Skie Applegate

I went in yesterday afternoon around 2. The girl behind the counter wasn’t wearing her mask nor was she wearing gloves when preparing my food. She had a friend walk in behind me that it was obvious she wanted to talk to more than help with my order. Kept telling her she would go for a cigarette after she finished this( my order). She continues to rush me through and talk to her friend where I learn how short staffed the restaurant is and how she would quit if there was someone there to replace her. This was one of the worst subway experiences I’ve ever had. The veggies were wilted and old as they had already started to turn colors. Other bins were completely empty. I went home to throw both subs I had gotten away because they made us sick. Thanks I won’t ever be back to this location.

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