Subway

677 Brandon Ave SW, Roanoke
(540) 345-9770

Recent Reviews

Alexandria Pulido

Pretty consistent chain, usually don’t have any problems but I just found a twist tie, like a plastic bread tie, in my sub. So that’s obviously a problem.

Atmosphere: 4

Food: 2

Service: 3

William St Clair

Certainly, here's a revised version:"I am writing to express my disappointment with the service I received at your Towers location yesterday. Upon entering, my companions and I were impressed by the cleanliness and design of the establishment. Eager to support the company, we decided to purchase two subs totaling $40. However, our experience quickly soured when we encountered unprofessional and disrespectful behavior from one of your 'Sandwich Artists.'Despite the upscale appearance of the location, the quality of service did not match our expectations. The individual in question, whom I can only describe as a 'white bearded gremlin,' was exceptionally rude when we requested a double Philly and a standard Italian sub. Instead of accommodating our request, he dismissively responded with, 'Do you see that on our menu?' before refusing to prepare the subs as requested.This encounter left a lasting negative impression, and I feel compelled to escalate the matter to corporate. Such behavior is unacceptable and tarnishes the reputation of your brand. I strongly believe that steps should be taken to address this issue, including possible termination of the employee involved.In conclusion, I urge you to take swift and decisive action to ensure that all staff members uphold the standards of professionalism and customer service expected from your company. Customers should feel valued and respected during their visits to Subway, regardless of the location. Thank you for your attention to this matter."

Atmosphere: 1

Food: 1

Service: 1

Paul VanWagoner

The kids working here made me a pizza sub even though it wasn't on the menu. Above and beyond customer service is why I'll go back.

Food: 5

Service: 5

Gene Chewning

Peter's creek road beside JD Byrider is the best an most consistent Subway I think.they do a great job an always clean.

Conor Stclair

Came around 730, had most of the items put up said they were out of meatballs. Seems to me they were putting stuff up early and didnt wanna get it

Atmosphere: 1

Food: 1

Service: 1

Arcana Almeida

I've been to this Subway at least 4 times in the last month and ordered the same meal. Each time they charged me a different amount from 8 to almost 16. My last meal, the highest priced, didn't even include chips and a drink. It was just the sub.The quality of each meal also varies greatly.Disappointed.

Atmosphere: 3

Food: 3

Service: 1

Carter N.

Probably the nicest Subway location I've ever been to. Clean, updated furnishings, and lots of space. Staff was great, ingredients were fresh.

Adam Cox

Subway is a good place to eat and the restaurant is very clean and spacious. The only complaint is that prices have increased a lot in the past couple years.

Atmosphere: 5

Food: 5

Service: 5

Corina Lawson

Very friendly staff, clean restaurant, and the sub was amazing ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club Footlong Regular Sub

Carmens Transportation service

So I go to this subway every couple of days for lunch. Today I went in and asked if I could use the restroom I live far away I figured it would be ok case I'm their everywhere day they said no cause I'm not a paying customer today. Well avoid this place don't spend another dime in this place I won't ever.

April Wright

Employees very nice & professional...love how cut up the veggies special the onions

Richard Barlow

Great food at decent prices. Fast and friendly service. You can't go wrong with Subway.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, White Chip Macadamia Nut, All

Deja Page

I come threw n talk to these good people n smash great subs .. ? crew here..Vegetarian options: Yall should try a cold sub..lol

Deja Paige

I come threw n talk to these good people n smash great subs .. ? crew here..Vegetarian options: Yall should try a cold sub..lol

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Subway Club Footlong Regular Sub, Bacon Egg

Robert Marshall

I went into the towers store to order a 4 inch tuna sub. I was told that only came in turkey and she called out one more. I said I come in here all the time and the one on 419 location and i always got the 4 inch sub .the lady was going to do it for me the manger came out and said that does not come in a 4 inch she was very unprofessional and rude about the issue i ask to speak to her boss she wrote a number on a plastic wrap papper with no name on it gave it to me. I told the other girl sorry you just lost your tip because of your manager

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