“If you’re in the mood for some fried chicken, this Zaxby’s on Hershberger Road is easily one of the best fast food restaurants in Roanoke.
My wife and I DoorDash regularly, and this location has consistently been one of our favorite places to pick up from. The staff is always friendly, professional, and respectful. More importantly, delivery drivers are acknowledged and treated like valued partners instead of an inconvenience, which we truly appreciate.
I especially want to recognize Siah in the drive thru. She is one of the most motivated, compassionate, and genuinely kind employees we’ve encountered. Every interaction we’ve had with her has been positive. She treats people with respect, has a great attitude, and genuinely seems to care about the people she interacts with. Employees like Siah deserve recognition because kindness and compassion can make a bigger difference in someone’s day than they may ever realize.
From management down to the frontline employees, this location is consistently well run. Orders are usually ready on time, communication is good, and even when they’re busy, everyone works hard to keep things moving.
The food has also consistently been fresh, hot, and made correctly. Whether it’s chicken fingers, wings, sandwiches, fries, or Texas toast, we’ve always been happy with the quality.
In a time when genuine customer service can sometimes be difficult to find, this Zaxby’s continues to stand out. Great food, hardworking people, and employees who still understand the importance of treating others with kindness and respect.
A special thank you to Siah for being amazing and compassionate every single time. Please keep being the person you are. It does not go unnoticed.
“If you’re in the mood for some fried chicken, this Zaxby’s on Hershberger Road is easily one of the best fast food restaurants in Roanoke.
My wife and I DoorDash regularly, and this location has consistently been one of our favorite places to pick up from. The staff is always friendly, professional, and respectful. More importantly, delivery drivers are acknowledged and treated like valued partners instead of an inconvenience, which we truly appreciate.
I especially want to recognize Siah in the drive thru. She is one of the most motivated, compassionate, and genuinely kind employees we’ve encountered. Every interaction we’ve had with her has been positive. She treats people with respect, has a great attitude, and genuinely seems to care about the people she interacts with. Employees like Siah deserve recognition because kindness and compassion can make a bigger difference in someone’s day than they may ever realize.
From management down to the frontline employees, this location is consistently well run. Orders are usually ready on time, communication is good, and even when they’re busy, everyone works hard to keep things moving.
The food has also consistently been fresh, hot, and made correctly. Whether it’s chicken fingers, wings, sandwiches, fries, or Texas toast, we’ve always been happy with the quality.
In a time when genuine customer service can sometimes be difficult to find, this Zaxby’s continues to stand out. Great food, hardworking people, and employees who still understand the importance of treating others with kindness and respect.
A special thank you to Siah for being amazing and compassionate every single time. Please keep being the person you are. It does not go unnoticed.
Highly recommended. God bless you all 🙏“