Tropical Smoothie Cafe

5002 Cross Rd NW, Roanoke
(540) 366-2021

Recent Reviews

Sort by
Lisbeth Woodward

I ordered a chicken pesto wrap through the drive through today. It was nothing like advertised; looked nothing like the picture. There was very little in it and it looked like it was just slapped together. I brought it into the store and to the managers attention and he said they were only allowed to put 1 oz of chicken in the wrap and everything was measured but he offered to remake it. It was better the second time but still nothing like the advertised picture. He did offer to give me a refund however, I would rather the company fix the issue. Why advertise something you can't live up to? Either fix it or change your pictures. You will probably have happier customers if they know what they are purchasing.

Food: 2

Service: 3

Melissa Dennis

Their smoothies are awesome 😎

Atmosphere: 5

Food: 5

Service: 5

Tameisha Mason too funny

Best one yet

Atmosphere: 5

Food: 5

Service: 5

Doug Poff

This Cafe is a great idea but, service is schetchy the meal portions are less than 1/2 of what they were just months ago.
Not a good deal for the money.

Atmosphere: 3

Food: 2

Service: 3

Julie Hubert-decicco

This place is getting just a little too expensive. I love it but ouch

Atmosphere: 3

Food: 4

Service: 3

Jordan Bennett

Quick and clean

Atmosphere: 5

Food: 5

Service: 5

L Molle

I waited and waited out in my car because I ordered curbside as it says on the ticket. Finally I went inside only for the girl to just say sorry. Why bother to try to have a convenience service if you're not going to do it right? I do like this place but I cannot stand their inconsistencies. At least she apologized. But still what a waste of time as I sat and waited. My avocalado was great but the peanut butter crunch breakfast flatbread was far less than their average. I don't even know if they put any honey on this. And there was an overripe banana. It wasn't very warm. It was probably the worst I had had yet.

It's right beside the freedom first Bank. In the far corner and a little hard to see when you're coming into the parking lot.

If you found this helpful in any way please give me a 👍 thumbs up and feel free to follow my respectable constructive local reviews.

Atmosphere: 5

Food: 3

Service: 1

Tanya Dews

I ordered curbside pick up, the young lady came out promptly at the time my order was supposed to be ready. Great Job!!

Atmosphere: 4

Food: 4

Service: 4

Donna Sanchez

Always a pleasant visit, friendly staff and food is delicious. My daughter is super picky and they always get her drink and food order correct ❤️

Atmosphere: 5

Food: 5

Service: 5

Tory Brigdon

Good food ingredients. I like the food but it feels overpriced for the portions

Food: 4

Service: 3

Chris Sapp

11/29/2024 - Walked in, no one was at the counter but I could hear people in the back room. After five minutes (maybe more?) I said"Hello? I'm out here ". I distinctly heard someone snicker in the back room followed by hushed voices. I'm mean, come on, I know it's the morning after Thanksgiving and you don't really want to work (you probably don't do much actual work anyway), but intentionally ignoring customers & thinking it's funny? You're a failure. I walked out and went to the next nearest location which was much further from the hotel, but was rewarded by awesome service there. I hope corporate is listening. The management at this place needs to be replaced.

Atmosphere: 1

Food: 1

Service: 1

Josie Daniels

This drive thru is a game changer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunrise Sunset

Preston McCormick

The smoothies are great. Various flavors and healthy

Atmosphere: 5

Food: 5

Service: 5

Cathy Kidd

Good smoothies.

Atmosphere: 5

Food: 5

Service: 5

Daisy Finch

always great service

Atmosphere: 5

Food: 5

Service: 5

Loading...