Tropical Smoothie Cafe
$ • Juice Bars & Smoothies
Hours:
1224 W Main St, Salem
(540) 404-4126
About Tropical Smoothie Cafe
Customers' Favorites
Tropical Smoothie Cafe Reviews
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Just had the worst experience at the Brambleton location. The worker was extremely rude and their manager never even addressed the issue or apologize for her unprofessional behavior. She should be fired for her terrible customer service. Would not recommend this location and definitely will not be back.
Ordered 4 smoothies online. When I got them home they were all watered down. Husband called back to the store and asked to speak to the manager to inquire about them and if there was a change in the way they were making them. At that time the manager started yelling at him and blaming us for picking them up late saying that our order had been sitting there for and hour and that is why they were the way
they were. I was in the drive through within 5 minutes of the pickup time...read full review
Ordered 4 smoothies online. When I got them home they were all watered down. Husband called back to the store and asked to speak to the manager to inquire about them and if there was a change in the way they were making them. At that time the manager started yelling at him and blaming us for picking them up late saying that our order had been sitting there for and hour and that is why they were the way
they were. I was in the drive through within 5 minutes of the pickup time...read full review
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 10PM |
| Saturday | 8AM - 10PM |
| Sunday | 8AM - 9PM |
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Tropical Smoothie Cafe offers quick food preparation with friendly staff and a clean environment. The smoothies taste fine, but some customers feel they contain more ice and water than fruit and are pricey. The staff is generally friendly and efficient, ensuring orders are made quickly without sacrificing quality. The café itself is bright, clean, and welcoming. Many customers appreciate the healthy options available, with menu items made with wholesome ingredients and detailed nutritional information, making it a good choice for those who care about their diet. Experiences with waiting times vary; some find service swift, while others encounter delays. Notably, staff members are often praised for their excellent customer service, creating a comfortable atmosphere for guests. The menu includes popular items like acai bowls, smoothies, and hearty wraps. Some customers have experienced issues such as incorrect orders or missing items, but overall, the café remains a popular spot for tasty, nutritious food and friendly service.