J & S Bakery

7000 Commerce St, Springfield
(703) 644-9555

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Recent Reviews

Everything was fine besides the woman who attended us. She looked very impatient and irritated with us ordering. This was our first time here, definitely will not come back to this establishment because of the red haired cashier. She rolled her eyes as us, answered our questions in a rude and condescending tone. Extremely unprofessional attitude from the worker.

I understand customer service isn’t easy, as I have worked in it—but that’s no excuse to make...
I called the day before I needed a customized cake done and they were impressively accommodating and were able to do exactly what I wanted! They were so easy to communicate with (through text & calls) and were very responsive. I would highly recommend them to anyone simply for service.
This day I picked up a cake that had been ordered since Thursday to pick up on a Saturday..., I left the pickup time when they made me wait almost 45 minutes longer because it wasn't ready..., I still wrote down what I wanted, they didn't even give me the name correct ?not even what I left them written ?it was not the agreed upon photo anyway I did not like the service on my birthday cake,,,, ugly I hope they pay attention to what the client asks for and I left them...

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