GM has terrible service and unnecessary attitude. Disappointing being so disrespectful especially as a manager.
Atmosphere: 1
Service: 1
Danny Kim
It’s rare my order is all in the bag when I pickup or order on the McDonald’s app. Ordered tonight and tried to call to say they missed some items and they won’t answer the phone.
Atmosphere: 3
Food: 5
Service: 1
big mama
ALWAYS forgets one or more things in an order.
Atmosphere: 2
Food: 3
Service: 1
Wm S
The place is clean, but their service is going down hill.. I asked for extra sauce on my McRibs and I practically got DRY McRib sandwiches... WTH is going on with service at McDonald's??? It has gotten where I only eat at McDonalds during the McRib comeback... I know others think and say the McRib is trash, but I like them...
Great service! Gentleman immediately took care of me when an item was missing. Great service
J Currier
Nuckols Road McDonalds has to be the worst of the worst. Poor service, food is always, and I mean always wrong, ice cream/shakes/frappes never available, poorly managed obviously. Even employees hanging with girlfriends eating pizza while one guy tries to keep up with orders.
Atmosphere: 1
Food: 1
Service: 1
Charles Hilliard
Slow but good
Atmosphere: 4
Food: 5
Service: 2
Darryel Love
So I wanted to try the chicken Big Mac and needless to say of course the food was not hot or warm the cheese on it. I'm not sure if it was cheese but it basically was a mick gangbang with a extra Patty of chicken and I can understand if it was like the chicken Patty from like their big crispy chicken sandwich. You know not the baby one. You know the one not the one the patties from Costco or BJ's but this was garbage. All the hype about it. I think those people got a paycheck hyping it up. I would rather just have my money back. I didn't even get the meal. I just went ahead and got the sandwich. And you know the sandwich is a good gallon of gas for your car but I just wouldn't do it again and this one was kind of just like the drive-thru look like how the elementary school looks when parents are dropping kids off. So I I just went inside but yeah no I wouldn't. I wouldn't do it again. And for any of you all who are interested just get yourself a McDouble. This big Mack crap was garbage. I wasn't satisfied with the temperature of the food. The taste. I didn't even know what the hell I was eating. All I knew is I got like shredded lettuce thousand Island sauce, three pieces of bread. What looked like cheese and two McChicken patties? So yeah or anybody else? Good luck. I'd probably have it there at the place while you know. Eat it there at the McDonald's and if it's not hitting then just like give it back to them and let them know that it's not even warm. But for me to see cheese melted you would think that it's got some sort of temperature and when it doesn't it lets me know that that bad boy had been sitting there for a minute. Joe, let's start really thinking about that before we bite into something that just looks so processed. Aunt, let's stop caring about other people's reactions because to be honest with you, I only went after it because I saw the ad. You know it's like I mentioned McDonald's in my car and all of a sudden my phone. You know my smart TVs everything's like advertising, McDonald's chicken, Big Mac limited time only. I mean honestly that it was straight garbage and we've been doing this for the longest. This ain't nothing new but anyhow I just wanted to share my thoughts. I wish I would have took pictures of it. Did I eat it all? Yes I did because I paid for it and I wish I would have just put it in my gas tank. But anyhow till next time and it won't be McDonald's.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fries, Burger
Kelsey Smith
The best McDonals in the area when it comes to speed of service. They might miss a sauce or a straw, but you can expect chick-fil-a speed when it comes to some crews there.
Atmosphere: 5
Food: 3
Service: 5
Amanda Jones
I am NEVER going back i went to the drive thru and asked if they still have the 5 dollar deal. The gentleman yeah you want it. I said yes, and in a extremely rude tone what you want to drink. I have never had such a ghetto experience in my life the tone and rudeness of this person sound like something out of a movie I thought i was being pranked but NOPE just rude and ghetto. I went inside and spoke to the manager who I'm not even sure was the manager she looked very young.
If I could give a negative rating I would, we moved to Stafford 6 years ago, and this McDonald's location is by far the worst McDonald's I have ever encountered. I must be insane because I keep going back to give them a 2nd,3rd, and 4th chance to redeem themselves but that will never happen clearly. They always get something wrong. Breakfast food is never cooked properly, they don't k ow how to make iced coffee. It's always something at this location. Go ahead and knock this location down because management is trash and so is this location. Never again at this location.
Jose Ramos (Tito)
This location NEVER gets the orders correct. Don't leave the window or counter without checking everything thoroughly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, Fries, McDonald's Big Mac, Mcdouble
Rick Johnson
I have completely given up on this location. If you have two drive thru lanes, please learn how to balance or understand which lane has been waiting. I sat in the second outside lane while numerou vehicles went through and when I asked for assistance I was told we'll be right with you. Then three more new vehicles went through the inside lane while the outside lane just stood still. Beyond the 50/50 shot that early AM you'll be open, this is just enough to pivot me to the new location.
Food: 4
Service: 1
Angelo “Angel” Z32TT
Can't take any orders because your system is down? Isn't there a backup for those kind of Cases?
GM has terrible service and unnecessary attitude. Disappointing being so disrespectful especially as a manager.
Atmosphere: 1
Service: 1
It’s rare my order is all in the bag when I pickup or order on the McDonald’s app. Ordered tonight and tried to call to say they missed some items and they won’t answer the phone.
Atmosphere: 3
Food: 5
Service: 1
ALWAYS forgets one or more things in an order.
Atmosphere: 2
Food: 3
Service: 1
The place is clean, but their service is going down hill.. I asked for extra sauce on my McRibs and I practically got DRY McRib sandwiches... WTH is going on with service at McDonald's??? It has gotten where I only eat at McDonalds during the McRib comeback... I know others think and say the McRib is trash, but I like them...
Kid-friendliness: Yep, Kid friendly
Wheelchair accessibility: Yep, wheelchair accessibility
Atmosphere: 3
Food: 3
Service: 1
Great service! Gentleman immediately took care of me when an item was missing. Great service
Nuckols Road McDonalds has to be the worst of the worst. Poor service, food is always, and I mean always wrong, ice cream/shakes/frappes never available, poorly managed obviously. Even employees hanging with girlfriends eating pizza while one guy tries to keep up with orders.
Atmosphere: 1
Food: 1
Service: 1
Slow but good
Atmosphere: 4
Food: 5
Service: 2
So I wanted to try the chicken Big Mac and needless to say of course the food was not hot or warm the cheese on it. I'm not sure if it was cheese but it basically was a mick gangbang with a extra Patty of chicken and I can understand if it was like the chicken Patty from like their big crispy chicken sandwich. You know not the baby one. You know the one not the one the patties from Costco or BJ's but this was garbage. All the hype about it. I think those people got a paycheck hyping it up. I would rather just have my money back. I didn't even get the meal. I just went ahead and got the sandwich. And you know the sandwich is a good gallon of gas for your car but I just wouldn't do it again and this one was kind of just like the drive-thru look like how the elementary school looks when parents are dropping kids off. So I I just went inside but yeah no I wouldn't. I wouldn't do it again. And for any of you all who are interested just get yourself a McDouble. This big Mack crap was garbage. I wasn't satisfied with the temperature of the food. The taste. I didn't even know what the hell I was eating. All I knew is I got like shredded lettuce thousand Island sauce, three pieces of bread. What looked like cheese and two McChicken patties? So yeah or anybody else? Good luck. I'd probably have it there at the place while you know. Eat it there at the McDonald's and if it's not hitting then just like give it back to them and let them know that it's not even warm. But for me to see cheese melted you would think that it's got some sort of temperature and when it doesn't it lets me know that that bad boy had been sitting there for a minute. Joe, let's start really thinking about that before we bite into something that just looks so processed. Aunt, let's stop caring about other people's reactions because to be honest with you, I only went after it because I saw the ad. You know it's like I mentioned McDonald's in my car and all of a sudden my phone. You know my smart TVs everything's like advertising, McDonald's chicken, Big Mac limited time only. I mean honestly that it was straight garbage and we've been doing this for the longest. This ain't nothing new but anyhow I just wanted to share my thoughts. I wish I would have took pictures of it. Did I eat it all? Yes I did because I paid for it and I wish I would have just put it in my gas tank. But anyhow till next time and it won't be McDonald's.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fries, Burger
The best McDonals in the area when it comes to speed of service. They might miss a sauce or a straw, but you can expect chick-fil-a speed when it comes to some crews there.
Atmosphere: 5
Food: 3
Service: 5
I am NEVER going back i went to the drive thru and asked if they still have the 5 dollar deal. The gentleman yeah you want it. I said yes, and in a extremely rude tone what you want to drink. I have never had such a ghetto experience in my life the tone and rudeness of this person sound like something out of a movie I thought i was being pranked but NOPE just rude and ghetto. I went inside and spoke to the manager who I'm not even sure was the manager she looked very young.
Restaurantji Recommends
If I could give a negative rating I would, we moved to Stafford 6 years ago, and this McDonald's location is by far the worst McDonald's I have ever encountered. I must be insane because I keep going back to give them a 2nd,3rd, and 4th chance to redeem themselves but that will never happen clearly. They always get something wrong. Breakfast food is never cooked properly, they don't k ow how to make iced coffee. It's always something at this location. Go ahead and knock this location down because management is trash and so is this location. Never again at this location.
This location NEVER gets the orders correct. Don't leave the window or counter without checking everything thoroughly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, Fries, McDonald's Big Mac, Mcdouble
I have completely given up on this location. If you have two drive thru lanes, please learn how to balance or understand which lane has been waiting. I sat in the second outside lane while numerou vehicles went through and when I asked for assistance I was told we'll be right with you. Then three more new vehicles went through the inside lane while the outside lane just stood still. Beyond the 50/50 shot that early AM you'll be open, this is just enough to pivot me to the new location.
Food: 4
Service: 1
Can't take any orders because your system is down? Isn't there a backup for those kind of Cases?
Atmosphere: 1
Food: 2
Service: 1
Cashier had a sour attitude.
Atmosphere: 3
Food: 3
Service: 1
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