This food SMACKED. The fries were fresh, the tea was perfectly sweet, the hot honey chicken wrap was perfection. The drive thru customer service was on point. All the stars. Give the 9:50p shift a bonus
Atmosphere: 5
Food: 5
Service: 5
Victoria B
Very clean, fast with order and everything tasted great
Atmosphere: 5
Food: 5
Service: 5
Matthew Aasen
The whole restaurant smells like a bathroom. Sewage.
Atmosphere: 1
wallace bigelow
Make sure you don't come to this McDonald's on Friday morning guaranteed you will be late for work in line for a cup of coffee 15 minutes it's ridiculous They need to have more people for Friday.
Atmosphere: 5
Food: 5
Service: 1
Rebecca Klinefelter
If you order on the mobile app do not request in store pick-up. The young gentleman working the register passed me multiple times and was blatantly ignoring me. I waited for my food assuming that something wasn't done cooking. Only after I leaned over the counter to grab a kitchen staffs attention did he finally ask if I needed assistance. I told him my order number and discovered I had been looking at my food all along.....sitting on the kitchen side counter in front of the warmers, not the pick up window. I know from working at a McDonald's that customers aren't allowed behind the counter. So I stood for over 10 Minutes waiting for food that was actually ready because the register staff was refusing to acknowledge me.
Atmosphere: 1
Food: 3
Service: 1
Sami S
This is my McDonald's for the past 26 years, very good service, clean and fast. Wish they would bring back some classics like McDLT or Arch Deluxe and your prices are getting insanely high.
Atmosphere: 5
Food: 5
Service: 5
Roxyann Brown
I only like McDonald's for the milkshakes -strawberry milkshakes are delicious.!! I used to grab a small french fry but sometimes the fries are not as hot.
Atmosphere: 5
Food: 4
Service: 5
John V
Order was wrong. Place was a wreck. Empty bags and trash everywhere. Zero clean tables to sit at and they weren’t terribly busy, but food was great!
Atmosphere: 1
Food: 5
Service: 1
Tracy Whitehurst
It was good
Atmosphere: 5
Food: 5
Service: 5
Amanda Starkey
I love McDonalds. I dont sin or do bad shit so I can eat whatever I want. I used to give McDonalds birthdays. I would make it so special under the talking tree in Martinsburg.
There was a point i ate her regularly. Now the incompetence and lack of customer care has become staggering. They failed no less than 5 times just to take my order last time. And the previous time I got rudely insulted by one associate just to have another jeer them on because I wanted no ice and ketchup packets. I was then forced to wait exceptionally long in a parking spot because of it. My buns were brown and wet with grease and fries cold and thrown in with no care and not a full portion. Don't waste your time, I'm never eating here again nd expressing to all I know to do the same.
Atmosphere: 1
Food: 2
Service: 1
Joey Stawort
Didn't give me the right food 2 times in a row
Atmosphere: 1
Food: 1
Service: 1
Lloyd Miller
Standard. It's McDonald's.
Jill Bratton
I ordered a quarter pounder with cheese. When I got home and opened it. There was nothing on it and the burger was raw. The fries were old, as they always are from this location.
This food SMACKED. The fries were fresh, the tea was perfectly sweet, the hot honey chicken wrap was perfection. The drive thru customer service was on point. All the stars. Give the 9:50p shift a bonus
Atmosphere: 5
Food: 5
Service: 5
Very clean, fast with order and everything tasted great
Atmosphere: 5
Food: 5
Service: 5
The whole restaurant smells like a bathroom. Sewage.
Atmosphere: 1
Make sure you don't come to this McDonald's on Friday morning guaranteed you will be late for work in line for a cup of coffee 15 minutes it's ridiculous
They need to have more people for Friday.
Atmosphere: 5
Food: 5
Service: 1
If you order on the mobile app do not request in store pick-up. The young gentleman working the register passed me multiple times and was blatantly ignoring me. I waited for my food assuming that something wasn't done cooking. Only after I leaned over the counter to grab a kitchen staffs attention did he finally ask if I needed assistance. I told him my order number and discovered I had been looking at my food all along.....sitting on the kitchen side counter in front of the warmers, not the pick up window. I know from working at a McDonald's that customers aren't allowed behind the counter. So I stood for over 10 Minutes waiting for food that was actually ready because the register staff was refusing to acknowledge me.
Atmosphere: 1
Food: 3
Service: 1
This is my McDonald's for the past 26 years, very good service, clean and fast. Wish they would bring back some classics like McDLT or Arch Deluxe and your prices are getting insanely high.
Atmosphere: 5
Food: 5
Service: 5
I only like McDonald's for the milkshakes -strawberry milkshakes are delicious.!! I used to grab a small french fry but sometimes the fries are not as hot.
Atmosphere: 5
Food: 4
Service: 5
Order was wrong. Place was a wreck. Empty bags and trash everywhere. Zero clean tables to sit at and they weren’t terribly busy, but food was great!
Atmosphere: 1
Food: 5
Service: 1
It was good
Atmosphere: 5
Food: 5
Service: 5
I love McDonalds. I dont sin or do bad shit so I can eat whatever I want. I used to give McDonalds birthdays. I would make it so special under the talking tree in Martinsburg.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was a point i ate her regularly. Now the incompetence and lack of customer care has become staggering. They failed no less than 5 times just to take my order last time. And the previous time I got rudely insulted by one associate just to have another jeer them on because I wanted no ice and ketchup packets. I was then forced to wait exceptionally long in a parking spot because of it. My buns were brown and wet with grease and fries cold and thrown in with no care and not a full portion. Don't waste your time, I'm never eating here again nd expressing to all I know to do the same.
Atmosphere: 1
Food: 2
Service: 1
Didn't give me the right food 2 times in a row
Atmosphere: 1
Food: 1
Service: 1
Standard. It's McDonald's.
I ordered a quarter pounder with cheese. When I got home and opened it. There was nothing on it and the burger was raw. The fries were old, as they always are from this location.
Atmosphere: 5
Food: 1
Service: 5
Good and helpful
Atmosphere: 5
Food: 5
Service: 5
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