All table need to clean & Workers gives a poor unfriendly welcoming
Atmosphere: 1
Food: 5
Service: 1
Matthew Moore
Workers gives a poor unfriendly welcoming and hiding or avoiding to assisting.
Atmosphere: 1
Food: 3
Service: 1
A Finley
Clean, Kind, professional
Atmosphere: 5
Food: 5
Service: 5
Hunter Campbell
My gravy was cold the biscuit was harder then rock
Atmosphere: 1
Food: 1
Service: 1
Gleb Churilov
A very long wait
Ruben Maldonado
6-7 employees cant get their crap together people leaving for how long they take to serve you and give you your food.
Atmosphere: 1
Service: 1
Shannon Conner
Their food is always perfectly made and I have a very unusually made iced coffee, which they make perfectly, every day! The staff are absolutely the greatest to interact with!!
Atmosphere: 5
Food: 5
Service: 5
GetherDone
Truck driver here I just want to report that everything went as accordingly at this McDonald’s workers were being professional. The area is clean I put in my ticket maybe 10 minutes later I got my order which was a big order and there was a lot of people so keep up the good work guys and girls and ladies
Atmosphere: 5
Food: 5
Service: 5
Pam O
I go to that McDonald's almost every day order something for myself and get a pup cup which in for those who don't know is a cup of whipped cream for my dog got one yesterday. Today I go to get one and I'm told I have to pay 299 which is a price for a small Sunday basically a cup of ice cream. Your establishment staff are so slow your teenage evening crew are extremely rude and disrespectful to even expect 299 for whipped cream is ridiculous and then when I asked to speak to the manager and be spoken down to and condescended to I don't think so I'd rather spend my money anywhere but that McDonald's and I live right across the street from it but I will never give that McDonald's my money again customer service you're in a truck stop where dogs are coming you don't think that would be something that you could offer to a paying customer is a cup of whipped cream? The new GM Sean needs to watch how he talks to customers. Could be where his lazy staff gets it they talk down to their customers too
Service: 1
Michelle Cash
My husband had a encounter with a manager her name was Erica and he simply asked her a question and she yelled back in a rude tone I said give me a minute and I would get that if he was rude to her first but he wasn’t so I’m not sure why she was so rude like if you don’t wanna do your job then find another one it’s not that hard and she’s not too nice to look at either like pick a struggle
I think there needs to be an investigation a recent incident involving an employee and a manager, Lynetta, as it pertains to customer service standards. An employee mishandled my order and exhibited inappropriate behavior and continued to make rude comments. The situation was brought to the attention of Manager Lynetta, she failed to intervene or correct the employee's unprofessional conduct (I say this because she was standing nearby and I don’t believe she couldn’t hear the exchange.) This location lacks basic customer service. Employees are unprofessional towards customers. I believe the girl working the drive thru tonight around 8:30 needs coaching to correct poor employee performance.
I DO NOT RECOMMEND YOU WASTE YOUR MONEY AT THIS LOCATION !
Atmosphere: 1
Food: 1
Service: 1
Dee Snuts
Rude worker and bad service at the drive thru was told to pull up and didn’t get all of our food had to go inside to get the rest it’s not hard to follow simple instructions
Service: 1
Josh Houff
This is the absolute worst McDonald's in the area, every single time I go there I have to wait 15-20 minutes. When the food does come out most of the time it's cold. Needless to say I've given up on this location.
Atmosphere: 1
Food: 1
Service: 1
Kobe Frederick
Only in the area for work or traveling and stopped there after driving for over 5 hours nonstop. ordered two plain cheeseburgers and a nugget meal for my partner and I. we waited for 15-20 minutes meanwhile our cashier that was supposed to be giving us our food had a group of 8-10 of his friends come in and were very loud and goofing off. he said they were making fresh fries for us which we appreciate and i checked to make sure the burgers were plain other than cheese and ketchup and when we looked they were fine until we found out they laid onions, mustard, mayo, and pickles under the slices of cheese. we were already 20+ minutes down the road as i bit into it. there’s a reason we order from the kiosk and stress that they needed to be plain as onion and mayo cause me to break into hives and start to swell. absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Hope Bennett
Food was great! Order was completely correct!!!! Really good place to stop and take a break from driving as well!!
All table need to clean & Workers gives a poor unfriendly welcoming
Atmosphere: 1
Food: 5
Service: 1
Workers gives a poor unfriendly welcoming and hiding or avoiding to assisting.
Atmosphere: 1
Food: 3
Service: 1
Clean, Kind, professional
Atmosphere: 5
Food: 5
Service: 5
My gravy was cold the biscuit was harder then rock
Atmosphere: 1
Food: 1
Service: 1
A very long wait
6-7 employees cant get their crap together people leaving for how long they take to serve you and give you your food.
Atmosphere: 1
Service: 1
Their food is always perfectly made and I have a very unusually made iced coffee, which they make perfectly, every day! The staff are absolutely the greatest to interact with!!
Atmosphere: 5
Food: 5
Service: 5
Truck driver here I just want to report that everything went as accordingly at this McDonald’s workers were being professional. The area is clean I put in my ticket maybe 10 minutes later I got my order which was a big order and there was a lot of people so keep up the good work guys and girls and ladies
Atmosphere: 5
Food: 5
Service: 5
I go to that McDonald's almost every day order something for myself and get a pup cup which in for those who don't know is a cup of whipped cream for my dog got one yesterday. Today I go to get one and I'm told I have to pay 299 which is a price for a small Sunday basically a cup of ice cream. Your establishment staff are so slow your teenage evening crew are extremely rude and disrespectful to even expect 299 for whipped cream is ridiculous and then when I asked to speak to the manager and be spoken down to and condescended to I don't think so I'd rather spend my money anywhere but that McDonald's and I live right across the street from it but I will never give that McDonald's my money again customer service you're in a truck stop where dogs are coming you don't think that would be something that you could offer to a paying customer is a cup of whipped cream? The new GM Sean needs to watch how he talks to customers. Could be where his lazy staff gets it they talk down to their customers too
Service: 1
My husband had a encounter with a manager her name was Erica and he simply asked her a question and she yelled back in a rude tone I said give me a minute and I would get that if he was rude to her first but he wasn’t so I’m not sure why she was so rude like if you don’t wanna do your job then find another one it’s not that hard and she’s not too nice to look at either like pick a struggle
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
DO NOT VISIT THIS LOCATION!!!
I think there needs to be an investigation a recent incident involving an employee and a manager, Lynetta, as it pertains to customer service standards.
An employee mishandled my order and exhibited inappropriate behavior and continued to make rude comments. The situation was brought to the attention of Manager Lynetta, she failed to intervene or correct the employee's unprofessional conduct (I say this because she was standing nearby and I don’t believe she couldn’t hear the exchange.)
This location lacks basic customer service. Employees are unprofessional towards customers.
I believe the girl working the drive thru tonight around 8:30 needs coaching to correct poor employee performance.
I DO NOT RECOMMEND YOU WASTE YOUR MONEY AT THIS LOCATION !
Atmosphere: 1
Food: 1
Service: 1
Rude worker and bad service at the drive thru was told to pull up and didn’t get all of our food had to go inside to get the rest it’s not hard to follow simple instructions
Service: 1
This is the absolute worst McDonald's in the area, every single time I go there I have to wait 15-20 minutes. When the food does come out most of the time it's cold. Needless to say I've given up on this location.
Atmosphere: 1
Food: 1
Service: 1
Only in the area for work or traveling and stopped there after driving for over 5 hours nonstop. ordered two plain cheeseburgers and a nugget meal for my partner and I. we waited for 15-20 minutes meanwhile our cashier that was supposed to be giving us our food had a group of 8-10 of his friends come in and were very loud and goofing off. he said they were making fresh fries for us which we appreciate and i checked to make sure the burgers were plain other than cheese and ketchup and when we looked they were fine until we found out they laid onions, mustard, mayo, and pickles under the slices of cheese. we were already 20+ minutes down the road as i bit into it. there’s a reason we order from the kiosk and stress that they needed to be plain as onion and mayo cause me to break into hives and start to swell. absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Food was great! Order was completely correct!!!! Really good place to stop and take a break from driving as well!!
Atmosphere: 5
Food: 5
Service: 5
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