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“I guess it’s privately owned? The sign on the door said something to that effect. There was a man at the host stand when we arrived but not when we left. He literally sat us as close to the door as possible. Less steps for him to take? Then he disappeared. We did have to wait for a server to be available for 5 minutes before we could check out at the end. Seemed there were only two servers when while it was a bit busy. The food was delicious! Our server was kind and was doing her best. We appreciated and understood the circumstances. I didn’t see a manager but I assume he or she was acting as expo in the back to help out the servers or on the line helping cooks. The place seemed quite clean! We will be back, though.
I think what surprised us the most was how spacious the middle of the restaurant was. I would rearrange it differently so that the corner by the door was not as crowded and maybe add two booths to end that ran through so that you could easily have bigger families in a booth and they could trap the kids in the middle. But hey, I’m not the owner.
Kid-friendliness: Absolutely kid friendly. They have milk, chocolate milk, also cranberry, orange, or apple juice. The kid menu is easy to “read” for toddlers to choose as well.
Wheelchair accessibility: Easily able to pull a chair from a table to make room for a wheelchair, stroller, high chair… it was absolutely roomy.“
“I haven't been to this location before, the table service was great but I think the food was just ok not really hot it was barely warm enough to melt the butter & they don't know how to cook my eggs over medium they were over cooked.“
“Just left the Pembroke IHOP and the staff and service was great. My server was Luckee and he is always so polite. The manager Christina is super friendly and always comes by to check on us when we visit. Me and my friends always love her smile and nails! My steak tips and eggs were cooked perfectly. Will continue to come in when I'm in the area. Awesome staff!!“
“Our waitress “SHINY” 🌟 was absolutely amazing 🤩 She was very fast 💨, friendly, and so professional! We came to ihop from a birthday 🎉 bash / club!😅 And “SHINY” 🌟 was absolutely amazing! ihop is lucky 🍀 to have her!🥰“