Joyu Tea & Coffee

They have on their website and google page that theyre open but both locations are closed, drove 30 minutes for nothing.

I go all the time to Joyu but yesterday when my husband went for me the drink was not sweet at all , the boba was hard. it was honestly hard to even drink or enjoy. I normally love everything about joyu but this was super disappointing.

Very clean and great atmosphere. Very polite and helpful employees. I got a matcha milk tea. It was delicious!

The coffee and the Ladies working there were very sweet

Every drink I’ve tried has been good and the employees are always nice. Even when its busy I still get my order fairly quickly. Ube mocha cream is prob my favorite so far.

Everything is absolutely delicious! Just like the pictures, the quality truly delivers. All that—and at such affordable prices. We love it

Very slow

I came here last night after a friend recommended it, and it definitely lived up to the hype. My husband and I recently moved to Virginia, so we have been trying out different spots in the area, and this one has been one of our favorites so far. I ordered the Purple Starlight, which was refreshing and not overly sweet, while my husband got the Brown Sugar Fresh Milk that was perfectly creamy with just the right amount of flavor. The shop has such a cute vibe, and the staff were super friendly. The young lady at the counter was especially helpful and gave us great suggestions since it was our first time. Even with a few people ahead of us, our drinks came out quickly. Overall, it was such a great experience and I would absolutely recommend this spot. We will definitely be back to try more drinks.

Sorry, I put the review on the wrong address.

Here are 5 stars for the reply and trying to solve my problem.

Honestly this is my first time here, and I was quite surprised with the friendly service, clean everywhere. When I walked in, the staff always greeted me attentively. I ordered a cup of jasmine milk tea and I found it very delicious🤤🤤

I was excited to try this place with my son. The restaurant itself is bright, clean, and tidy, with great music and an easy, user-friendly way to order. I also liked that they offer a drink-and-pastry combo, and the pastry I tried was decent.

Unfortunately, the biggest downfall—and the reason I likely won’t return—is the staff. The girl cashier was very unfriendly. While my son was ordering at the kiosk, I stood at the counter looking over the menu. She looked at me several times but never greeted me, offered help, or made a suggestion. It felt unwelcoming, as if customers weren’t worth the effort.

On the other hand, the guy preparing drinks was somewhat polite. I even heard him greet another customer who walked in, and he told us goodbye when we left, which I appreciated. My coffee itself wasn’t anything special, though my son enjoyed his two drinks. Still, good drinks and a pastry combo aren’t enough to make up for poor customer service. A little friendliness goes a long way, and honestly, the guy preparing drinks showed more hospitality in one moment than the cashier did the entire time.

Great place!

1st time & loved it!Hope the bear & the peach becomes in stock soon!Highly recommend the fruit croissant it was my favorite!I chose the strawberry whipped cream & it had the most delicious glaze on the soft yet crispy top!The brownie raspberry mousse was also yummy.I also enjoyed the ham & cheese croissant.My son enjoyed his ube mocha cream coffee!Also the lady who made everything was so friendly & worked as fast as she could being that she was by herself.Thank you again!Please let me know when the bear is back!

1st time & loved it!Hope the bear & the peach becomes in stock soon!Highly recommend the fruit croissant it was my favorite!I chose the strawberry whipped cream & it had the most delicious glaze on the soft yet crispy top!The brownie raspberry mousse was also yummy.I also enjoyed the ham & cheese croissant.My son enjoyed his ube mocha cream coffee!Also the lady who made everything was so friendly & worked as fast as she could being that she was by herself.Thank you again!Please let me know when the bear is back!

Amazing boba and pastries, and lovely environment to catch up with friend.