Unfortunately I received moldy bread today from this location. Servers should be inspecting food and ensuring safety and freshness before making meals for patrons. Uber refunded us but Subway wasn’t answering their phones. I may drive over to physically complain to management but I’m 39 weeks pregnant and hangry at the moment so this will have to do for now. Check your food front and back side to side before eating as I’ve learned Subway consciously serves moldy bread. It’s an easy google search! ?
Atmosphere: 3
Food: 1
Service: 2
Logan Giles
This used to be a great location with great staff. The staff is still great, but they have gone completely automated. You order off a touch screen, that is slow and unresponsive. It feels more like a self check out than an actual restaurant. It's not more efficient and it's just time consuming when the screens don't work/respond.
Atmosphere: 1
Food: 5
Service: 5
Scott Ray
Accidentally placed an order here online instead of the one much closer to me. I tried to call to cancel the order because I’m physically unable to go to the other location, but they turned the phones off or something, the number doesn’t work off of the rewards app, on google, nothing. I’ll never have that money back now. I hate to leave a review like this but I need to reach out and have no way to do so
Darius Hainsworth
One of the best Subways in Hampton roads. Excellent service, quick and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, The Philly Footlong Pro Double Protein
Destini Hartless
Let me start by saying I love this subway and most of the time I get great service but not this time I came in about 9:40 on 12/19/2023 to get a sandwich look like they were shutting down so I hurried up and ordered. The lady who made my sandwich was extremely rude . I understand as she very aggressively said she would be shutting down the store after this order I could tell she was ready to go and I understand that feeling so I was kind to her . I asked for extra onions have the receipt to prove this this women put 4 individual pieces of onion on my sandwich she put A VERY FEW more onions on my sandwich, I politely asked just a little more please , she said “ say when I don’t play the guessing game “ I told her when she thens proceeds to tell me “I hope your not kissing anybody after eating this “ I ignored her smart remark as again I understand she was ready to go home , I then had to asked her to put jalapeño on my sandwich after I had already ordered it she (with an attitude ) looked to see if I ordered this which I did ( it’s on the receipt) she put the jalapeños on my sandwich. I ignored all the outrageous rudeness as AGAIN I’m sure she was ready to go home . She gave me the sandwich and I said “thank you so much “ I kinda felt bad coming at 9:40 as I know they were shutting down so I went out my way to be kind even tipped them as I was grateful I was very hungry. Shen I grabbed the sandwich she said CAN YOU LET ME PUT THE NAPKINS IN THE BAD . I apologized and gave her the bag again. She put the napkins in I thanked her again. Up until this point I am not upset I completely understand it’s the holidays people want to be home with their families. I gave her grace for this reason . I went to leave and I saw in the reflection of the glass this lady flicking me off . There was NO REASON FOR THIS LADY TO FLICK ME OFF . I was kind to her . I tipped because I was grateful they took my order close to close . THERE WAS NO REASON FOR HER TO FLICK ME OFF AT ALL . I will be back everyday until I speak to someone above this lady . She looked like she was in her 40s and called herself the manager. I want the corporate number . I will be coming to this store EVERYDAY UNTILL SOMEBODY WITH IN CHARGE CALLS ME . She had no reason to miss treat me like this I will not stop until I speak to someone
Atmosphere: 1
Food: 1
Service: 1
K Morri
I did not get to eat there. They want me to use a kiosk to order food, pay me for my labor!Not to mention, the woman working there, very unpleasant. Angry looking. When I made a comment about the cold impersonal ordering. She replied, were kiosk order only with an ugly expression. She made lose any desire to eat or do business there. On to Dennys
Service: 1
Savannah P.
this is the nicest subway i've ever been to. i don't usually review fast food places but i was impressed. they have touch screen ordering and a fireplace with lounge chairs. i was shocked. Christine was very nice as well! new fav subway!
El Marie
Did my usual order using my phone number... toasted flatbeard breakfast and toast the green pepper and onion with it.... Today I ordered same as always...before I could even get my Coke filled up the guy said my subway was ready and he walked to the back. I didnt check because it has never happened but the guy didnt toast anything and it states it right on my order. I even tipped him which I regret now. The breakfast sandwich SUCKED!!!
Atmosphere: 5
Food: 1
Service: 2
Christina Preszler
When order a veggie and this is what you get.
Mac Sogren
I love my local Subway. Courtney, Jamira, and the rest of the crew treat me like family, and my sandwiches never fail to please.
Oh my God. Girl made my sandwich wrong, I brought THE ENTIRE thing back and nicely said that some of the toppings were missing and there was no extra anything. She had the audacity to tell me she remembered making my sandwich and remembered putting the toppings on it. ARE YOU SERIOUS!? So, I guess I took my sub allllll the way back home, scraped off some of the toppings, wrapped it back up, and took it allllll the way back to the store just for fun?!?!? Worst of all the manager was right there and she stuck up for the worker. A worker who just basically accused me of lying. All I wanted was my sandwich remade!!!!!! I hadn’t taken a single bite out of it or altered it in any way. My fiancé got a sub, too, and his was fine. If we were lying or scheming why wouldn’t we have taken both back?We are NEVER going back to that store. How disgusting. And YES, we tipped!
Service: 1
Randy Scales
Very good sandwiches but like the rest of the world they have you order at a kiosk
Atmosphere: 5
Food: 5
Service: 5
Craig Taylor
First time i have been there since kiosk were installed. I hate the kiosk. You can no longer customize your sandwich to what you want. No interaction with person making sandwhich and no way to customize them on kiosk. Ordered a drink to find out they didnt have any tea. I dont care for soda and they didnt have water at fountain that i saw. I will not be going back there or any subway with the automated ordering.
Atmosphere: 1
Food: 1
Service: 1
Kirby Peeler
Your typical Subway! You either like it or you don’t!
Atmosphere: 5
Food: 5
Service: 5
Laurence Munnikhuysen
Ordered a Philly steak last night. I got it home, and they had doused it in so much mustard and mayonnaise that it was no longer edible. I had to throw it away. If I were you, I would really watch them when they put on the toppings. Heck, make them start the sandwich over if it's unsatisfactory.
Unfortunately I received moldy bread today from this location. Servers should be inspecting food and ensuring safety and freshness before making meals for patrons. Uber refunded us but Subway wasn’t answering their phones. I may drive over to physically complain to management but I’m 39 weeks pregnant and hangry at the moment so this will have to do for now. Check your food front and back side to side before eating as I’ve learned Subway consciously serves moldy bread. It’s an easy google search! ?
Atmosphere: 3
Food: 1
Service: 2
This used to be a great location with great staff. The staff is still great, but they have gone completely automated. You order off a touch screen, that is slow and unresponsive. It feels more like a self check out than an actual restaurant. It's not more efficient and it's just time consuming when the screens don't work/respond.
Atmosphere: 1
Food: 5
Service: 5
Accidentally placed an order here online instead of the one much closer to me. I tried to call to cancel the order because I’m physically unable to go to the other location, but they turned the phones off or something, the number doesn’t work off of the rewards app, on google, nothing. I’ll never have that money back now. I hate to leave a review like this but I need to reach out and have no way to do so
One of the best Subways in Hampton roads. Excellent service, quick and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, The Philly Footlong Pro Double Protein
Let me start by saying I love this subway and most of the time I get great service but not this time I came in about 9:40 on 12/19/2023 to get a sandwich look like they were shutting down so I hurried up and ordered. The lady who made my sandwich was extremely rude . I understand as she very aggressively said she would be shutting down the store after this order I could tell she was ready to go and I understand that feeling so I was kind to her . I asked for extra onions have the receipt to prove this this women put 4 individual pieces of onion on my sandwich she put A VERY FEW more onions on my sandwich, I politely asked just a little more please , she said “ say when I don’t play the guessing game “ I told her when she thens proceeds to tell me “I hope your not kissing anybody after eating this “ I ignored her smart remark as again I understand she was ready to go home , I then had to asked her to put jalapeño on my sandwich after I had already ordered it she (with an attitude ) looked to see if I ordered this which I did ( it’s on the receipt) she put the jalapeños on my sandwich. I ignored all the outrageous rudeness as AGAIN I’m sure she was ready to go home . She gave me the sandwich and I said “thank you so much “ I kinda felt bad coming at 9:40 as I know they were shutting down so I went out my way to be kind even tipped them as I was grateful I was very hungry. Shen I grabbed the sandwich she said CAN YOU LET ME PUT THE NAPKINS IN THE BAD . I apologized and gave her the bag again. She put the napkins in I thanked her again. Up until this point I am not upset I completely understand it’s the holidays people want to be home with their families. I gave her grace for this reason . I went to leave and I saw in the reflection of the glass this lady flicking me off . There was NO REASON FOR THIS LADY TO FLICK ME OFF . I was kind to her . I tipped because I was grateful they took my order close to close . THERE WAS NO REASON FOR HER TO FLICK ME OFF AT ALL . I will be back everyday until I speak to someone above this lady . She looked like she was in her 40s and called herself the manager. I want the corporate number . I will be coming to this store EVERYDAY UNTILL SOMEBODY WITH IN CHARGE CALLS ME . She had no reason to miss treat me like this I will not stop until I speak to someone
Atmosphere: 1
Food: 1
Service: 1
I did not get to eat there. They want me to use a kiosk to order food, pay me for my labor!Not to mention, the woman working there, very unpleasant. Angry looking. When I made a comment about the cold impersonal ordering. She replied, were kiosk order only with an ugly expression. She made lose any desire to eat or do business there. On to Dennys
Service: 1
this is the nicest subway i've ever been to. i don't usually review fast food places but i was impressed. they have touch screen ordering and a fireplace with lounge chairs. i was shocked. Christine was very nice as well! new fav subway!
Did my usual order using my phone number... toasted flatbeard breakfast and toast the green pepper and onion with it.... Today I ordered same as always...before I could even get my Coke filled up the guy said my subway was ready and he walked to the back. I didnt check because it has never happened but the guy didnt toast anything and it states it right on my order. I even tipped him which I regret now. The breakfast sandwich SUCKED!!!
Atmosphere: 5
Food: 1
Service: 2
When order a veggie and this is what you get.
I love my local Subway. Courtney, Jamira, and the rest of the crew treat me like family, and my sandwiches never fail to please.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Oh my God. Girl made my sandwich wrong, I brought THE ENTIRE thing back and nicely said that some of the toppings were missing and there was no extra anything. She had the audacity to tell me she remembered making my sandwich and remembered putting the toppings on it. ARE YOU SERIOUS!? So, I guess I took my sub allllll the way back home, scraped off some of the toppings, wrapped it back up, and took it allllll the way back to the store just for fun?!?!? Worst of all the manager was right there and she stuck up for the worker. A worker who just basically accused me of lying. All I wanted was my sandwich remade!!!!!! I hadn’t taken a single bite out of it or altered it in any way. My fiancé got a sub, too, and his was fine. If we were lying or scheming why wouldn’t we have taken both back?We are NEVER going back to that store. How disgusting. And YES, we tipped!
Service: 1
Very good sandwiches but like the rest of the world they have you order at a kiosk
Atmosphere: 5
Food: 5
Service: 5
First time i have been there since kiosk were installed. I hate the kiosk. You can no longer customize your sandwich to what you want. No interaction with person making sandwhich and no way to customize them on kiosk. Ordered a drink to find out they didnt have any tea. I dont care for soda and they didnt have water at fountain that i saw. I will not be going back there or any subway with the automated ordering.
Atmosphere: 1
Food: 1
Service: 1
Your typical Subway! You either like it or you don’t!
Atmosphere: 5
Food: 5
Service: 5
Ordered a Philly steak last night. I got it home, and they had doused it in so much mustard and mayonnaise that it was no longer edible. I had to throw it away. If I were you, I would really watch them when they put on the toppings. Heck, make them start the sandwich over if it's unsatisfactory.