The Honey Baked Ham Company

It was kind of hard for me to find it but the workers were nice and all smiles. The food were very good and fast.

Atmosphere: 5

Food: 5

Service: 5

The greeter was not helpful or nice. Rude actually.

Atmosphere: 2

Food: 5

Service: 3

The food is great, but the staff is exceptional. Friendly and diligent. A+ service every time I go in there.

Atmosphere: 5

Food: 5

Service: 5

We have purchased these hams for over 20 years due to the superior quality and taste, but the ham we purchased for our family Christmas party was the worse ham I have ever purchased from Honey Baked Ham. As you can see from the pictures, the volume of fat was extremely disappointing. Once I sliced up the ham, I had about 2 pounds of fat. This ham cost $137 and I was quite embarrassed serving this to my family. I had to run to the store and purchase some meatballs to ensure we had enough food for our family gathering. I submitted a customer review on the Honey Baked Ham website 5 days ago and have not received a response.

Food: 1

best ever!!!! amazingly delicious
thankyou to Stihl fir giving employees coupons to get 8.9 lb ham free!!! drawback extremely exoensive!!! so will not becable to go back in near future

Atmosphere: 5

Food: 5

Service: 5

They make a great sandwich that I would eat 3 times a day if I could. The ham is done to perfection. AA++

Food: 5

Service: 5

Best advice pre-order! Their food is amazing.

Atmosphere: 5

Food: 5

Service: 5

crazy getting a ham for T-day. call in yoru order to avoid the insanely long lines.

Atmosphere: 1

Food: 5

Service: 4

Everyone knows that time of year for the holidays that it may be hectic picking up a ham, however my experience was fantastic! Service was quick, lots of employees helping get preorders and walk ins out the door! Best experience I've ever had with this company!

Atmosphere: 5

Food: 5

Service: 5

I will say their food is good but if I make an online order, it should not take 30 minutes to get done when I come in the store and see everybody just sitting around WITH NO CUSTOMERS IN THE STORE…that is very frustrating especially for somebody who is on a lunch break. The girl told me the order hadn’t even been made yet and I placed it 15 minutes prior to me getting into the store. When I got there, it took her two minutes to make the food. I am disappointed in you honey baked do better.

The manager at 4801 Virginia Beach Blvd. went above and beyond on today!! I placed a scheduled order on Uber. I didn’t realize the store was closed today. She called me and explained that they were closed but wanted us to have our meal. I offered to cancel the order, but she insisted on hand delivering it to the second floor apartment. She had no idea that we were moving our Navy Sailor and his family into their first home 15 hours away. Their oven isn’t working, so we had no way to cook our Thanksgiving meal. She saved Thanksgiving!!!!!!!!

It's pricey but usually worth it. Holiday lines can be long, so plan accordingly and consider picking up your food at least a few days in advance. The smoked turkey is my favorite but the ham is good as well.

Atmosphere: 4

Food: 4

Service: 4

My mother and I had one of the worst experiences we’ve ever had at a restaurant. We knew the line would be long, which was fine, but after waiting and ordering one ham and three ham sliders, we decided to place a second order of sliders and purchase frozen ham biscuits. After waiting nearly 30 minutes, my mother politely asked about our order. The two young women prepping food were rude in their responses, insisting they made orders in the order received — even though we clearly saw other customers who arrived after us receive their food first. One employee was even texting with one hand while preparing food with the other.

Things escalated when another customer began using racial slurs toward us. Shockingly, the manager told us to calm down and leave rather than addressing the man’s abusive behavior. This same man continued making racist comments — even toward the Black staff — while being served without consequences. Another customer even had to step in to defend us.Then he started to verbally attack her . Customers recorded the man being a flat out racist . MANAGEMENT DID NOTHING

At the end of it all, one of the employees prepping the food apologized and admitted their mistake with our order ( after already being unprofessional) but we never received an apology from management. The lack of professionalism, empathy, and accountability from the staff and manager was incredibly disappointing. No one should ever experience discrimination or disrespect in any business — let alone one representing such a well-known brand.

Atmosphere: 1

Service: 1

Love the Tavern!

Food: 5

Excellent customer service.
Love their sliced ham and sides!

Atmosphere: 5

Food: 5

Service: 5