“Wow what a great location! Was immediately greeted with a smile and a “hello”. The staff was friendly and I could tell they cared about my food/smoothie. It seems like not many people take the time to make your food the way it should be. This place cares. My food was awesome and my smoothie was perfect consistency and flavor. Seriously. This place should have 5 stars.“
“I absolutely love this location! I was helped by Ania at the register and she was so unbelievably kind, patient and thorough. She was courteous and considerate with every person that walked through the door, which at one point I saw an entire teenage sports team walk in while our order was being made!
The team didn't even bat an eye or show an ounce of stress from being busy. Bree was incredible with her multitasking, speed and efficiency all while teaming up with Isaiah for the perfect handoff and final interaction. Love love LOVED my experience here! You folks are absolutely incredible and I look forward to coming back! Thank you so very much!!!
This last visit we ordered Blimey Limey and Mocha Madness and we had zero regrets. I also adore Sunrise Sunset and its usually my main go-to smoothie, but I was feeling a bit rebellious today and craving that chocolate! What can I say? I enjoy living dangerously.
I HIGHLY recommend trying one of them!!!
#thedreamteam“
“I would like to express my sincere appreciation to Charlie, the manager, and his remarkable team for their exceptional customer service. Their dedication to providing outstanding service exceeded my expectations and left a lasting impression. I highly recommend this establishment to anyone seeking unparalleled service and attention to detail.“
“I always leave this place with a smile. The workers are super friendly and helpful. The food is fresh and fantastic. They knock it out of the park every time! I come here twice a day sometimes and will continue to be a loyal customer. 10/10 recommend
Kid-friendliness: Very kid-friendly“
“My family and I frequent this location multiple times a month. The staff is always friendly, food comes out quickly and most importantly the food consistently tastes great. I highly recommend the açaí bowls, we make them at home often however these are very close to homemade and they are fantastic any month of the year.
Also Jerk wrap, buffalo wrap, turkey bacon ranch sandwich all crazy good. Very appreciative of this location and their contribution to our community. Thank you.“
“There are quite a few great people working here. I find it to be the best place for me in the Lynnhaven Mall area, along with the Panera, to study the Bible, Praxis, or write/edit my book. I dont have a car because I'll be moving, otherwise I'd go to the library and other coffee shops more often. And no, not a fan of Starbucks here.“
“THE best customer service hands down!
My husband ordered from this location via door dash, but unfortunately the doordasher forgot our smoothies. My husband called TS, and Mary offered to have one of her employees to deliver to us without hesitation! Super cool and I want to give a huge thanks to both Mary and her employee!
Also, I've worked next to this location for about a year and we always order at THIS TS specifically, even though it's farther than the other location, because they make their food and smoothies better than any location we've been to.“
“Everything was great. But this “the machine’s going to ask you something” request for a tip is getting a little irritating in these days. I’m always happy to give a tip when extra services is done, but this expectation of tipping in a shop where the customer walks to the counter, orders their food, is “guilted” into a tip, then picks up the food themselves, and busses the table is irritating.“
“Good food & service overall. Double-check your bag before leaving. A couple of times one of my sides has been left-off. Most recently this happened and the young guy at the counter didn't even apologize. He just grabbed a banana and handed it to me.“
“This particular visit gets a 5 star rating overall. We ordered 2 of the same breakfast items. I usually get the American Wrap but wifey changed my mind to ordering the healthy bowl.She asked the associate what is the most popular one, they have 4. She said the acai bowl. That's what we got. $10.00 well spent. It was totally awesome. Can't wait to get another one.“
“I always loved this location…
I ordered pick up today and my order def hit the spot ❤️❤️❤️
The flat bread sandwiches are AMAZING
They are nice and filling
And whenever I come for a smoothie only - it’s perfect ?
Thanks y’all“
“Have been coming here now for almost four years, we've been to some of the other tropical smoothie shops around town and hands down this is the best location in terms of quality and consistency of smoothies made, well made hot wraps, courteous staff, and a generally nice/clean location. I believe the owner of this location is frequently on the floor helping out (not 100% sure if he actually is the owner, but his demeanor and leadership would make it appear so, if not hats off to the only non young teen gent working), and I think that's why this location tends to be the best running and all around one we will always opt to go to even if it's out of the way. Speaking of younger staff, the majority of the crew here is in the younger adult category, but they have always been respectful, well groomed and well dressed,and they seem to step up into being a mature and professional group while on shift. Pointing out the age group specifically at this location as they are well put together (in my opinion from leadership differences and setting expectations/an example) which is in stark contrast to the other stores where employees of a similar age group (but also in general) are often nonchalant, seem that they could care less about another human or quality service, hats on sideways, shirts and baggy pants, letting dirty tables and trash over run the place (namely the VB Blvd location in Collins square, food safety violations galore). Mainly pointing this all out 1) to let other customers know that this is the location to pick over the others, but 2) for the staff if they happen to read this so they know their efforts and professionalism are noticed and to keep it up! BZ!“