Have been coming here for 15 years, ice cream always the same, good enough for a main brand, but service is up and down. Most young people are nice and concentrate on the work, and some are rather annoyed and act like they hate being there and rather not be bothered by those pesky customers. Sometimes these space cadets tend to just plop something in the cup, usually approx half portion. The ice cream is already expensive, hate being cheated out of an additional 50%. They need to train staff better, wanting to make some extra pocket money is a good reason to work, but obviously not good enough to do a good job.
L Lee
We love Rylie!!! She lights up Baskin Robbins every time we see her! She always greets us with her incredible smile and makes us feel like family. She is as sweet as the ice cream !
Dietary restrictions: They offer a variety of options AND keep nut allergy selection separate from other flavors !
Atmosphere: 5
Food: 5
Service: 5
Rod Martin
Hard to beat BR! No toppings necessary. Ice cream stands fine on its own!
Atmosphere: 5
Food: 5
Service: 5
Ryna Anderson
One of the workers literally told another worker "I refuse to take their order" before we even said anything to them, they were very rude while we were ordering, and overall just had an awful experience with the attitude of the girls working.
Atmosphere: 1
Food: 4
Service: 1
Izzy Ozcan
I asked for cone and they gave me cup??But ice cream was very yummy in my tummy and overall great experience?? ??
Atmosphere: 5
Food: 5
Service: 4
Jeff Nevin
My daughter just got fired there after going through training and barely spending two weeks on the job because they feel she’s not getting it!! Getting what?? She just started……literally just started the job!! Nice…..you guys are horrible.
Wendy Sutton
This place is the place to get ice cream. The employees were nice and even explained about the dinosaur cup to my daughter (7) with a smile on their face. They went above and beyond customer service wise.
Atmosphere: 5
Food: 5
Service: 5
Melitza CQ
I have always bought Baskin Robbins cakes for all the birthdays for years now. This Baskin Robbins is like no other; the owners and employees are so friendly, making you feel at home. Make God give them many years of prosperity in their business. 🤍
Laurie de la Guardia
The two gals working made us feel so welcome. Two of my kids have nut allergies and they spent extra time helping them decide as well as sanitizing the scoop before scooping their ice cream. Two thumbs up!
Atmosphere: 4
Food: 5
Service: 5
Christopher R
SECRET TIP: They have iced coffee! If you don’t feel like waiting 20 minutes at the two coffee shops near here, definitely go in and grab it to go real quick 😂 I was surprised how good it is!
This location has some of the friendliest staff I’ve ever met, period. The location is clean, well staffed and busy without feeling overwhelming or cluttered with people. I’ve been to this location twice now and plan to come back whenever I walk around downtown.
I had a cute date with my Partner, we got Ice Cream in a cone and walked around at night chatting and window shopping. I am unsure of the staff member’s name who served us, but they were so friendly and really sold us on a few flavors.
If you’re in the area, stop by! The location is right in the middle of everything, very convenient and a great option if you need some coffee ASAP without all the hassle of a conventional coffee shop.
I ordered this fun turkey cake for my daughter’s birthday which fell on thanksgiving this year. The cake was delicious and looked awesome but it was pretty small for a $40 cake.
Atmosphere: 5
Food: 3
Service: 5
Sage SurpriseTV
I ordered this fun turkey cake for my daughter’s birthday which fell on thanksgiving this year. The cake was delicious and looked awesome but it was pretty small for a $40 cake.
Atmosphere: 5
Food: 3
Service: 5
Andre Hamilton
I had a bad experience it’s like they talk bad about and just disrespectful it’s was one the stuff
Warren S
It’s a B-R. Tastes like it. Smells like it. Looks like it.What really stood out though was the person that helped us. She was so absolutely cheerful. It’s really nice to be served by someone so happy. I hope they give her a raise.But, yeah, our ice creams and smoothies were wonderful. As expected.
Stephanie Moisan
Ice cream is always delicious, but the staff were all crabby and looked irritated that we were there. My daughter and I were joking around with each other, and when we laughed, they told us we were being too loud. We ended up just leaving because they made us feel uncomfortable.
Have been coming here for 15 years, ice cream always the same, good enough for a main brand, but service is up and down. Most young people are nice and concentrate on the work, and some are rather annoyed and act like they hate being there and rather not be bothered by those pesky customers. Sometimes these space cadets tend to just plop something in the cup, usually approx half portion. The ice cream is already expensive, hate being cheated out of an additional 50%. They need to train staff better, wanting to make some extra pocket money is a good reason to work, but obviously not good enough to do a good job.
We love Rylie!!! She lights up Baskin Robbins every time we see her! She always greets us with her incredible smile and makes us feel like family. She is as sweet as the ice cream !
Dietary restrictions: They offer a variety of options AND keep nut allergy selection separate from other flavors !
Atmosphere: 5
Food: 5
Service: 5
Hard to beat BR! No toppings necessary. Ice cream stands fine on its own!
Atmosphere: 5
Food: 5
Service: 5
One of the workers literally told another worker "I refuse to take their order" before we even said anything to them, they were very rude while we were ordering, and overall just had an awful experience with the attitude of the girls working.
Atmosphere: 1
Food: 4
Service: 1
I asked for cone and they gave me cup??But ice cream was very yummy in my tummy and overall great experience?? ??
Atmosphere: 5
Food: 5
Service: 4
My daughter just got fired there after going through training and barely spending two weeks on the job because they feel she’s not getting it!! Getting what?? She just started……literally just started the job!! Nice…..you guys are horrible.
This place is the place to get ice cream. The employees were nice and even explained about the dinosaur cup to my daughter (7) with a smile on their face. They went above and beyond customer service wise.
Atmosphere: 5
Food: 5
Service: 5
I have always bought Baskin Robbins cakes for all the birthdays for years now. This Baskin Robbins is like no other; the owners and employees are so friendly, making you feel at home. Make God give them many years of prosperity in their business. 🤍
The two gals working made us feel so welcome. Two of my kids have nut allergies and they spent extra time helping them decide as well as sanitizing the scoop before scooping their ice cream. Two thumbs up!
Atmosphere: 4
Food: 5
Service: 5
SECRET TIP: They have iced coffee! If you don’t feel like waiting 20 minutes at the two coffee shops near here, definitely go in and grab it to go real quick 😂 I was surprised how good it is!
This location has some of the friendliest staff I’ve ever met, period. The location is clean, well staffed and busy without feeling overwhelming or cluttered with people. I’ve been to this location twice now and plan to come back whenever I walk around downtown.
I had a cute date with my Partner, we got Ice Cream in a cone and walked around at night chatting and window shopping. I am unsure of the staff member’s name who served us, but they were so friendly and really sold us on a few flavors.
If you’re in the area, stop by! The location is right in the middle of everything, very convenient and a great option if you need some coffee ASAP without all the hassle of a conventional coffee shop.
Restaurantji Recommends
I ordered this fun turkey cake for my daughter’s birthday which fell on thanksgiving this year. The cake was delicious and looked awesome but it was pretty small for a $40 cake.
Atmosphere: 5
Food: 3
Service: 5
I ordered this fun turkey cake for my daughter’s birthday which fell on thanksgiving this year. The cake was delicious and looked awesome but it was pretty small for a $40 cake.
Atmosphere: 5
Food: 3
Service: 5
I had a bad experience it’s like they talk bad about and just disrespectful it’s was one the stuff
It’s a B-R. Tastes like it. Smells like it. Looks like it.What really stood out though was the person that helped us. She was so absolutely cheerful. It’s really nice to be served by someone so happy. I hope they give her a raise.But, yeah, our ice creams and smoothies were wonderful. As expected.
Ice cream is always delicious, but the staff were all crabby and looked irritated that we were there. My daughter and I were joking around with each other, and when we laughed, they told us we were being too loud. We ended up just leaving because they made us feel uncomfortable.
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