Chipotle Mexican Grill

1413 Richmond Rd, Williamsburg
(757) 229-2040

Recent Reviews

can erdem

If you want to wait 30 minutes for an Uber order go ahead. Doesn’t worth it.

Atmosphere: 1

Food: 3

Service: 1

Nathan Davies

Depending on the time, waiting can be 20 plus minutes...

Atmosphere: 4

Food: 5

Service: 3

Candy

The girls here need a course in customer service. Terrible attitude towards customers, didn't show any care for service. Worse part?! They were out of BLACK BEANS, SOUR CREAM AND GUACAMOLE!!!What Chipotle runs out of these key ingredients?!?Young people working here didn't have a care towards their job space either. It was messy work area and old food sitting out.

Atmosphere: 1

Food: 1

Service: 1

Sam Fulton

Never make orders correctly, always out of ingredients! Employees and managers are rude and have terrible customer service!

Ashley Braxton

I've been going for years...but yesterday was the worst. Every single soul except for one person looked like they were just there for a check...customer service was trash...along with the appearance of the line and drink station.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Queso, Chips, Burrito Bowl

Natasha Burton-Young

The lady Shamaya was wonderful. The whole staff was great. They were fast and friendly. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Burrito Bowl

Alex Longo

worst staff. stood at the register for almost 10 min as staff just walked by smiling being loud. it was kinda wild how much they didnt care it felt like they enjoyed that i was standong there waiting to pay

Atmosphere: 1

Service: 1

Ashley Brown

Longest line ever

Atmosphere: 3

Food: 4

Service: 3

QueenYaa7

Chipotle still has good food. However the environment is messy. The glass looks like it hasn't been cleaned in weeks. The trash was overflowing and there was no one maintaining the appearance of the lobby. This is unappetizing. If the front looks like this what are they doing in the back. Just wondering...Vegetarian options: You can make a bowl or burrito vegetarian.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Burrito, Blackberry Izze, Steak, Steak Bowl, Salad, Chips & Guacamole 770cal, Burrito Bowl

Krishna Komanduri

There was a huge line when we walked in. As we didn’t have another option, we stayed in line.Mobile orders were prioritized and the perosn who “started” the order was continuously falling behind.Half of their drinks were out of order and the only reason the food gets a 3, is because the food is usually the same no matter where.

Atmosphere: 1

Food: 3

Service: 1

Leaundria Terry

Waited in line for over an hour for a burrito bowl just to be charged for my free side of queso….

Atmosphere: 1

Food: 5

Service: 1

David Small

Very slow service. The line stretched out the door. The employees were apathetic at best, but the food was good.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Steak

Bryant heath (Guneee)

Need a bigger store..always crowded

Atmosphere: 3

Food: 5

Service: 3

jackie fillmore

Got my order wrong and when they replaced it the food was cold

Atmosphere: 2

Food: 1

Service: 1

Panharmonic Music Studio

Wonderful burrito bowls! The kids were disappointed with their quesadillas.

Food: 5

Service: 5

Recommended dishes: Burrito, Quesadilla, Burrito Bowl

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