Always a fun and friendly experience coming here! I brought my daughter last night for a treat and the staff were so helpful and kind to us. Good customer service is a rare gem these days!! Thank you for all you do!
Atmosphere: 5
Food: 5
Service: 5
Shannon McCreary
Tables are always sticky. I will drive to newport news sweetfrog from here on out
Atmosphere: 2
Food: 3
Service: 3
Phil M
All good
Atmosphere: 5
Food: 5
Service: 5
Torie Cunningham
I watched the worker and manager try their very best to handle a uncomfortably rude customer and even though she was relentless they kept a calm smiling demeanor (very difficult to do). Then when she was taken care of my 10 year old daughter stepped up to check out and he smiled at her like nothing had happened and was so very kind. It's such a difficult thing to keep a smile while being treated that way! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Low Fat
Alicia Jones
rude staff, no clear “policy changes” posted, and has no knowledge in how to talk to customers under challenging circumstances. would not recommend
Atmosphere: 1
Food: 1
Service: 1
Ula Kobeszko
They dont have sample cups like most froyo places
Charlene Martin
Never been, so it was a different experience for me and self service. Good choices, fruit and candy choices. Cool weather day and cold treat.
Parking: Plenty of parking areas for a little walking.
Kid-friendliness: Fun choices for kids and adults.
Atmosphere: 4
Food: 5
Service: 4
Tara Bowers
Love this spot. Great location and our little one wants to visit ALL the time. This is the only place where she will try different things.
Kid-friendliness: Everything is open and ready to enjoy. Whatever the kids wants they can have. They charge you by the ounce.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Blue Cotton Candy Low Fat
Tara Jane Bowers
Love this spot. Great location and our little one wants to visit ALL the time. This is the only place where she will try different things.
Kid-friendliness: Everything is open and ready to enjoy. Whatever the kids wants they can have. They charge you by the ounce.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Blue Cotton Candy Low Fat, 16 Oz Green Cup Frozen Yogurt
T C
Do not want to go back. First time at Sweet Frog and my last. You should put plastic over spoons and hand them out instead of sticking them in the cups without asking your customers. People are coughing in your establishment and you are touching everyone payments and not washing your hands. Nasty. Then after mentioning to them, they decides to lecture you afterwards about saying something to them beforehand. No one can read your mind to know you would stick a spoon into my cup. Cover your spoons or ask beforehand. Save your lecture.
Recommended dishes: Caramel Sea Salt Gelato Supreme, Oreo
Anjelica Ong
The two people that were working here are so nice, and I really enjoyed my go to- tart original frozen yogurt topped with fresh strawberries, mochi, and Nutella.
Theresa Nunez - Norman
My daughter's absolute favorite place! We've frequented this place numerous times, and it never disappoints. The staff is consistently friendly, and the wide range of topping choices and yogurt options is impressive. The store maintains a clean and inviting atmosphere, making it an all-around great experience for the family.
Jp Morgan
Delicious frozen yogurt with both interesting and common flavors with a plethora of toppings in poppers. Definitely going back soon.
Gigi B
Always a favorite to take my grandkids to. Sign up with your phone number to get rewards!
Always a fun and friendly experience coming here! I brought my daughter last night for a treat and the staff were so helpful and kind to us. Good customer service is a rare gem these days!! Thank you for all you do!
Atmosphere: 5
Food: 5
Service: 5
Tables are always sticky. I will drive to newport news sweetfrog from here on out
Atmosphere: 2
Food: 3
Service: 3
All good
Atmosphere: 5
Food: 5
Service: 5
I watched the worker and manager try their very best to handle a uncomfortably rude customer and even though she was relentless they kept a calm smiling demeanor (very difficult to do). Then when she was taken care of my 10 year old daughter stepped up to check out and he smiled at her like nothing had happened and was so very kind. It's such a difficult thing to keep a smile while being treated that way! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Low Fat
rude staff, no clear “policy changes” posted, and has no knowledge in how to talk to customers under challenging circumstances. would not recommend
Atmosphere: 1
Food: 1
Service: 1
They dont have sample cups like most froyo places
Never been, so it was a different experience for me and self service. Good choices, fruit and candy choices. Cool weather day and cold treat.
Parking: Plenty of parking areas for a little walking.
Kid-friendliness: Fun choices for kids and adults.
Atmosphere: 4
Food: 5
Service: 4
Love this spot. Great location and our little one wants to visit ALL the time. This is the only place where she will try different things.
Kid-friendliness: Everything is open and ready to enjoy. Whatever the kids wants they can have. They charge you by the ounce.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Blue Cotton Candy Low Fat
Love this spot. Great location and our little one wants to visit ALL the time. This is the only place where she will try different things.
Kid-friendliness: Everything is open and ready to enjoy. Whatever the kids wants they can have. They charge you by the ounce.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Blue Cotton Candy Low Fat, 16 Oz Green Cup Frozen Yogurt
Do not want to go back. First time at Sweet Frog and my last. You should put plastic over spoons and hand them out instead of sticking them in the cups without asking your customers. People are coughing in your establishment and you are touching everyone payments and not washing your hands. Nasty. Then after mentioning to them, they decides to lecture you afterwards about saying something to them beforehand. No one can read your mind to know you would stick a spoon into my cup. Cover your spoons or ask beforehand. Save your lecture.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Sea Salt Gelato Supreme, Oreo
The two people that were working here are so nice, and I really enjoyed my go to- tart original frozen yogurt topped with fresh strawberries, mochi, and Nutella.
My daughter's absolute favorite place! We've frequented this place numerous times, and it never disappoints. The staff is consistently friendly, and the wide range of topping choices and yogurt options is impressive. The store maintains a clean and inviting atmosphere, making it an all-around great experience for the family.
Delicious frozen yogurt with both interesting and common flavors with a plethora of toppings in poppers. Definitely going back soon.
Always a favorite to take my grandkids to. Sign up with your phone number to get rewards!
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