Chipotle Mexican Grill

The food is overpriced, especially the guacamole. And if you add a double meat.

Atmosphere: 3

Food: 3

Service: 3

I placed an online order for pickup at this Chipotle Mexican Grill on Prince William Parkway, and the experience was seamless from start to finish.

The pickup process was smooth, the staff was helpful and courteous, and the food was prepared very well—fresh, accurate, and exactly as ordered. Everything about the service and food quality makes this a location I would continue to frequent.

The only reason I didn’t give this a full five stars is due to parking. Depending on the time of day, available spots can be limited, which can make quick pickup a bit more challenging.

Overall, a solid and reliable Chipotle with great service and well-prepared food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Burrito Bowl

Everything was perfect 👌 👍 🥰

Atmosphere: 5

Food: 5

Service: 5

Might be the worst chipotle trip I've ever had the whole staff was so rude some lady snapped at me for asking if I had a fork? I knew I shoulda stuck with the lake ridge location... boo

Atmosphere: 1

Food: 5

Service: 2

The lack of customer service, is truly disappointing. Management team should definitely be change!

Service: 1

They like to skimp on chicken. Looked me dead in the eyes and gave me a quarter spoon full of chicken.

Atmosphere: 5

Food: 5

Service: 1

This is the worst Chipotle i have bought from in my entire life. I ordered online and my bowl looks like random food was just thrown in there and packed up. I got the entirely wrong order that doesn't even have any meat in it but all of my side orders were correct? You cannot even speak to a manager about this or get a full refund, your only option is a free entree, why would i like to come back and get a free meal when the first one was already messed up? This is is honestly ridiculous and you will waste your time coming here. You never know if someone is allergic to something and for the staff to just throw whatever into your bowl is extremely upsetting and unacceptable.

Food: 1

Service: 1

This is my favorite Chipotle location. I’m a newer Chipotle customer overall, so I’ve only been to about 3 other locations. My husband loves Chipotle and now I do, too. This place is my favorite because the food is fresh (and so good), the staff are really efficient and helpful, and they (at least when I have been there) keep things quite clean! That includes the seating area. When I’ve been, the staff have been very nice and they don’t make you feel bad if you need an extra moment to decide. Since a lot of folks pop in to pick up to-go orders here, we are often able to order without waiting. They have seating inside and outside. Also, shout out to the cool interior design touches for this location. I think it’s pretty cool, and I like the spacing. Only thing (which they can’t really control) is that the sun very brightly shines through the windows, which doesn’t really affect you until you sit down (if you eat in), so just wanted to add that. If you’re like me and have any sensitivity to light, just pop in when it’s either not a super sunny day or when the sun isn’t at its highest. <3

** PSA — Be careful in this parking lot though, for the love of all that is good- the lot is a shared lot between several stores within the same strip and a Chick-fil-a is near, making people drive insanely. Be careful, don’t speed (especially when turning into or out of the parking lot), and just stay alert; stay patient. The lot is a little small, but each time I’ve been there have been spots open. It’s next to three other places that, like Chipotle, have mostly to-go orders, so parking spots aren’t occupied long.

Atmosphere: 5

Food: 5

Service: 4

is there supposed to be meat in the queso? why is there always meat in my queso????? im vegetarian. why meat? :(

Food is good but too many bugs

Atmosphere: 1

Food: 4

Service: 3

Food was no flavor bad experience not coming back ever

Atmosphere: 1

Food: 1

Service: 1

I went here with my family. Near 95 so it’s a good on off option. This chipotle has BEEEEER!

Atmosphere: 5

Food: 5

Service: 5

Food was good and hot

Atmosphere: 3

Food: 5

Service: 4

Surprisingly there was no line and all the food was fresh and fully stocked. The staff was extremely friendly and I was able to get in and out.

Atmosphere: 5

Food: 5

Service: 5

The food was to salty

Atmosphere: 3

Food: 1

Service: 3