Panera Bread
$ • Salad, Soup, Cafe
Hours:
4300 Merchant Plaza, Woodbridge
(703) 580-7488
About Panera Bread
Customers' Favorites
Panera Bread Reviews
As I was waiting I saw one of the cooks using a knife to open a packing box and then put it back next to the bread. There was no one to take my order when I got there. By the time I'd entered my order there was a line at the cash register and there was still no one to man the registers. And the food's not as good as it was.
NO CUSTOMER SERVICE!! I ordered dinner for a specific time, paid for it (including a generous tip), and specified *curbside pickup* because I had a small window of time before a meeting. When I arrived, a cashier eventually came out, said my order had [somehow] been picked up by someone else, and that they were re-making my order. It would be a few minutes. I asked if I would be compensated in some way for the inconvenience. The young woman said she’d have to check with her...read full review
I have never written a review before. I consistently order a customized Chicken Avocado Melt from this Panera. The order has arrived prepared incorrectly the majority of the time. I have tried placing the order online and then calling the restaurant to make sure that it is prepared accurately. First off, it is embarrassing and second, I should not have to do it at all. Two days ago they put chicken on it and I am a vegetarian. I was told that they were paying for my meal,...read full review
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
Panera Bread is a popular restaurant that often hosts work meetings, as it caters to diverse dietary needs and provides quick, accurate service. Customers generally enjoy their meals, with the food and cleanliness being satisfactory. The restaurant is usually busy but offers plenty of tables, including outdoor options, and has a good order board to help track pickup times. The menu is generally consistent, but some customers have noted that the food can be hit or miss, with dishes like Mac sometimes being mostly cheese or noodles of varying quality. The staff, including the manager Carlos, are often friendly and helpful, providing excellent customer service when issues arise. One customer mentioned that Carlos went above and beyond to ensure satisfaction after an order mistake. Despite occasional minor setbacks, such as temporary delays or limited menu items, Panera Bread remains a reliable choice for group dining and casual visits. The monthly sip club deal is also a draw, offering free bagels and other discounts, contributing to a positive dining experience.