Recently had my Subway app hacked somehow and someone placed an order for pickup at this location (I live across the US and have never been to Vermont) with my card info used to pay for it. Called the store and talked to an employee and explained the situation to him and he put me on the phone with the manager. I described the situation to him and tried to see if they could cancel the order or throw the food in the trash if it was already made. That way whoever placed a pickup order with my info would not get their food. The manager proceeded to not say a word and hang up when I got done talking. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Professor
AwesomeI have just tried1. Multigrain bread2. Veg patty-tosted3. Pepper jack chese-double tosted with bread4. Lettuce5. Onion6. Cucumber7.Jalepenos8. Salt+Pepper9. Thin one line of Ranch + Hot Sauce + Chipotle+ Rosted garlic + Mayo
Atmosphere: 5
Food: 5
Service: 5
Chase
So far the best customer serivce ive experienced in Vermont! Young woman preparing my sandwich was an absolute gem, professionally friendly with a great and contagious positive attitude.Ingredients are the freshest ive had in a longtime at Subway which hits the mark of "Eat Fresh". Churro was ok, nice to try and dont come here specifically for it.Unfortunately had to remove a star, almost 2 because older supervisor/manager was poorly handling the situation and it wasnt even busy. She treated the employee serving me a bit rudely which left a bad experience as a patron given she was serving me with amazing courtesy.
Atmosphere: 3
Food: 4
Service: 4
Zach Benedicto
Friendly staff (I didn’t get the lady’s name, no name tag)Nice and clean dining area. I had the #1 Philly cheesesteak, it was good and fresh. I would go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Kellie Coakley
False advertising. They are a subway franchise but so not accept subway coupons
Vormacht S.
subway
Atmosphere: 3
Food: 3
Service: 4
Elijah Smith
I liek underwater
Atmosphere: 5
Food: 5
Service: 5
Vivek Gadhvi
I pre-ordered via app and my food was not ready, though I was late by 15mins. But the guy on the counter prepared my sandwich perfectly, so 5 stars to him.
Atmosphere: 5
Food: 5
Service: 3
Jack Hendrix
We came in right before closing time 15 minutes before people looked at us with the death glare and wanted us to leave immediately although they did service our sandwiches which we paid more than $25 for we still got next to nothing very shabby won't ever ever go there
Atmosphere: 1
Food: 1
Service: 1
Simon Says
Hey it's a local sandwich spot where the staff are friendly and it's super clean! Downtown but without the hassle of no parking... there's a parking lot right behind this one.
Recently had my Subway app hacked somehow and someone placed an order for pickup at this location (I live across the US and have never been to Vermont) with my card info used to pay for it. Called the store and talked to an employee and explained the situation to him and he put me on the phone with the manager. I described the situation to him and tried to see if they could cancel the order or throw the food in the trash if it was already made. That way whoever placed a pickup order with my info would not get their food. The manager proceeded to not say a word and hang up when I got done talking. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
AwesomeI have just tried1. Multigrain bread2. Veg patty-tosted3. Pepper jack chese-double tosted with bread4. Lettuce5. Onion6. Cucumber7.Jalepenos8. Salt+Pepper9. Thin one line of Ranch + Hot Sauce + Chipotle+ Rosted garlic + Mayo
Atmosphere: 5
Food: 5
Service: 5
So far the best customer serivce ive experienced in Vermont! Young woman preparing my sandwich was an absolute gem, professionally friendly with a great and contagious positive attitude.Ingredients are the freshest ive had in a longtime at Subway which hits the mark of "Eat Fresh". Churro was ok, nice to try and dont come here specifically for it.Unfortunately had to remove a star, almost 2 because older supervisor/manager was poorly handling the situation and it wasnt even busy. She treated the employee serving me a bit rudely which left a bad experience as a patron given she was serving me with amazing courtesy.
Atmosphere: 3
Food: 4
Service: 4
Friendly staff (I didn’t get the lady’s name, no name tag)Nice and clean dining area. I had the #1 Philly cheesesteak, it was good and fresh. I would go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
False advertising. They are a subway franchise but so not accept subway coupons
subway
Atmosphere: 3
Food: 3
Service: 4
I liek underwater
Atmosphere: 5
Food: 5
Service: 5
I pre-ordered via app and my food was not ready, though I was late by 15mins. But the guy on the counter prepared my sandwich perfectly, so 5 stars to him.
Atmosphere: 5
Food: 5
Service: 3
We came in right before closing time 15 minutes before people looked at us with the death glare and wanted us to leave immediately although they did service our sandwiches which we paid more than $25 for we still got next to nothing very shabby won't ever ever go there
Atmosphere: 1
Food: 1
Service: 1
Hey it's a local sandwich spot where the staff are friendly and it's super clean! Downtown but without the hassle of no parking... there's a parking lot right behind this one.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
subway
Atmosphere: 3
Food: 3
Service: 4
Bathrooms are "out of order" for customers. No promos or coupons
Atmosphere: 2
Food: 4
Service: 3
Super friendly, quick and clean.
Alot of younger people working there. They didn't know how to make alot of items that was advertised on TV.
10 out of 10 would do again
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