“Man if Shane isnt yall GM, he absolutely needs to be. He is quite literally the epitome of customer service!! I have been living in Seattle for almost 2 years and every time I go up there, Im always smiling or laughing! They didnt have this kind of hospitality down in Texas, ha! He has never once had a terrible attitude or anything! In fact, I always get happy when I hear his voice over the intercom. Shane truly makes a difference at Wendys, please give him a raise or a promotion. And other customers please be kind to him as well because he’s awesome!“
“The new Wendy’s in White Center is such a special addition, and I’m so glad it’s nearby. The only downside is that the app keeps messing up my order, which was frustrating since my picky kids wanted their burgers made just right. Hopefully it works better next time. We did have to wait a little for our food, but it wasn’t a big deal—we enjoyed the time together as a family without having to drive far.“
“Flying from sea to lax, my flight was cancelled and I bought some Wendy's on a Thursday morning new years day with an Alaska meal voucher. Contemplating what to purchase with the 24 dollar value I was given I decide to indulge in the Wendy's grilled chicken and Dave's double combo. That was the delightfully helped by Ella at the cashier and the Indian man who seems to be the manager of the establishment notify me that the tomatoes have ran out. Not minding the absence of tomatoes in my food I gleefully accepted theit offer and received the food. Contrary to the reviews the food was delicious the burgers were moist the chicken wrap was well seasoned and the fries were well seasoned and crispy. Safe to say if I were ever to end up on this airport again I will gladly come back to this Wendy's and indulge in their offerings.“
“Love the chicken tenders. But if you’re trying to actually have sauce with them, you might have to go inside and make a whole big scene to get it.
There’s one drive-thru guy here who clearly has some kind of issue with handing out sauce.
I ordered two 4-piece tenders. He hands me one and tells me to pull forward and he’ll bring the other. Cool. I check the bag — there’s only 2½ tenders in there (one of them was barely half the size of the other two). I show him and he tells me I ordered a 3-piece. I said no, I didn’t — and showed him I was charged for two 4-pieces. He just walks away without saying anything, leaving me standing there wondering if I’m ever getting my food.
The dumb part? I check the other box he brought out — it had all 4 in it. So I have no idea why he was trying to say I ordered 3.
So I go inside. After a confusing conversation with another employee who had no clue what I was talking about, the original guy just walks up out of nowhere and hands me a single tender — no bag, no box — just hands it to me. I take it and leave.
I get back in the truck and start driving off. My girlfriend asks, “Did he put the sauce in the bag?” I said no. She says, “Well then he forgot my honey mustard.”
So I turn around.
When I get back inside, the same guy is there again. He’s clearly not happy to see me. I ask for the sauce. He smiles and says it’ll be 50 cents per extra sauce because he “already put them in the bag.”
I told him no, and asked why I would drive back and come inside for the third time if the sauce was already in the bag. It starts getting louder. Some random guy standing there waiting for his food goes, “Bro, it’s just sauce. Just give it to him so he can eat.”
At that point the worker just walks off. Another employee quietly comes over, grabs the sauce, and hands it to me. The original guy comes back trying to argue again, but I already had what I needed, so I just left.
Now here’s the best part.
I get back in the truck and tell my girlfriend what just happened. She stares at me for a second and goes, “Oh… I probably should’ve been more clear.”
I said, “Go on.”
She says, “When I said he forgot my honey mustard, I didn’t mean there was no sauce in the bag. Your ranch and barbecue were in there. I literally just meant he forgot my honey mustard.”
So I basically went back in there and made a whole scene over ONE missing sauce.
I felt like such a jerk. All that over honey mustard.
Anyway… guess I’m not going back to that Wendy’s for a while.
Sorry, Wendy’s employees.
But honestly? The tenders really are the best out of all the fast food places around. I don’t even care. They’re that good. I’m not big on the fries, though. I swap them for chili every time since you can sub it for free. Technically you can sub for a side salad too, but ever since they got rid of the Caesar and made all the side salads basically the same thing — just the same ingredients with whatever dressing packet you pick — it’s just not worth it anymore.
So yeah… sauce drama aside, the tenders are still great!!“