Auntie Anne's
$ • Pretzels, Fast Food
Hours:
1101 Outlet Collection Way Stuite 1016, Auburn
(253) 333-8199
Auntie Anne's Reviews
If it was possible to give a big fat ZERO star rating I would, due to the absolutely atrocious and downright disgusting unprofessionalism that I received. Over 5 dollars for a soda at the fountain that only had sugar free options to choose from, and over cooked pretzels that were prepped poorly. On getting a refill for a drink I had to settle with baeed on limited options, the employee came up to us aggressively stating that we had to pay an $1 plus change for a refill that wasn't...read full review
C'mon kids! Pretzel are BURNT and RUDE staff. I hope Nicole the manager could do something about this. I will definitely call corporate FIRST THING IN THE MORNING. Got in line for 10 minutes for my kids to have burnt food??? They also told young kids they were close 2 minutes later started taking people's order. Did not explain at all to them why they were closed. And they will fight and talk rude to you at this location. What SERVICE? they don't know that. The kids that worked...read full review
Ratings
Hours
Monday | 11 AM - 8 PM |
Tuesday | 11 AM - 8 PM |
Wednesday | 11 AM - 8 PM |
Thursday | 11 AM - 8 PM |
Friday | 10 AM - 9 PM |
Saturday | 10 AM - 9 PM |
Sunday | 11 AM - 7 PM |
Really dry and rock hard pretzel. This location has very inconsistent quality. I told them about it. Then this guy with short hair kept repeating “Do you want a refund or exchange?” and dismissing my concerns. Just completely ignored what I was saying… The right action would be to apologize and offer a refund or exchange. Terrible customer service and quality… (I am writing about the location in front of food court. Couldn’t find it on the map.)