Family has loved it here and I've rarely had any issues until today. Horrible service. No acknowledgement from cashier, she took the gentleman behind me while I was waiting at the register waiting for my online order after going thru the drive thru and being told to come inside. The lady down at the drive thru came over and acknowledged me. Definitely not coming back here. 2 other customers while waiting for my familes food was having issues with different parts of their service. Whatever happened to friendly basic service?
Jonathan Kelly
I ordered a meal from this Dairy Queen and received 3 patties, a slice of cheese, and 2 buns for a signature meal, priced at $20. Upon calling the store and speaking with Gabe he placed the blame on the internet and theres nothing he could do. Ive worked in fast food before but honestly was disappointed as to a manager quickly not wanting to find any resolution to a customer who usually enjoys Dairy Queen's service and meals. Seems the staff and cooks are lazy and management needs a bit of training when it comes to running a restaurant that serves the public.
Atmosphere: 1
Food: 1
Service: 1
Martin
These employees work so hard
And they malt it up GOOD for my shakes so I always ring the bell
Atmosphere: 4
Food: 4
Service: 5
girlpla Green
There food sucks, there was hair in my ice cream, and my hair is blue not black there milkshakes are trash bad service And extremely disrespectful and disgusting
Atmosphere: 1
Food: 1
Service: 1
Eric Black
So unbelievably awful and disappointing.
Atmosphere: 1
Food: 1
Service: 1
James Danson
Enjoyed their delicious food
Atmosphere: 5
Food: 5
Service: 5
Marcus P
Hella rude, these kids working the drive thru don’t have any manners I asked how there day was going and he just shut the window on me and then started laughing with his coworker.
Atmosphere: 3
Food: 1
Service: 1
Chris Tina
Just shut this place down already. It’s clear DQ doesn’t care about its employees if the employees don’t care to do their jobs
Atmosphere: 1
Food: 1
Service: 1
RPM Repair Performance Maintenance
$7 chicken drink fries and a ice cream Sunday! Winner Winner chicken dinner!
Atmosphere: 5
Food: 5
Service: 5
J H
AVOID AT ALL COSTS!!!! Asked very politely to use bathroom, mentioned I was going through the drivethrough after. Lady with piercings and glasses working 3pm March 4th was exceedingly rude and said I HAVE to buy something 1st. Don't generally take fast food into the bathroom with me. Place is empty probably soon to be closed. My wife and I would get ice cream from there couple times a week and the peanut buster parfaits were barely over halfway full and the brownie and oreo confection was also skimped on, about the same as the parfait. Will not be going back.
South Auburn has a quick staff with friendly smiles. We love your blizzards.
Atmosphere: 5
Food: 5
Service: 5
Nicole Ruse
Stopped by tonight 01/07 at 8:10pm, their lobby had just closed for cleaning but drive thru was open. The employees were quick to help us & rang our order correctly. When I pulled up to the window the three gentleman working were professional & helping us while ensuring the lobby was cleaned. Very organized & great atmosphere. I will definitely be back for another ice cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Hot Fudge Sundae, Hot Fudge
Azr'YAH Lorenz
At the Outlet Mall, beware they nuke the food. That is what DQ is today?
Atmosphere: 3
Food: 2
Service: 3
Hastie Y Hameed
Bunch of unprofessional people hired here including teenagers, after driving away I found the buns over toasted and turned completely to black color. I asked for a sauce and they had to get the supervisor to the window to say no! I should’ve returned the order and get refunded.
Atmosphere: 1
Food: 1
Service: 1
Juan Gomez
Definitely avoid a bad experience if you can paid $20 for a meal. Burger felt like it was microwaved fries cold and hard. Service was slow and not very friendly
Family has loved it here and I've rarely had any issues until today. Horrible service. No acknowledgement from cashier, she took the gentleman behind me while I was waiting at the register waiting for my online order after going thru the drive thru and being told to come inside. The lady down at the drive thru came over and acknowledged me. Definitely not coming back here. 2 other customers while waiting for my familes food was having issues with different parts of their service. Whatever happened to friendly basic service?
I ordered a meal from this Dairy Queen and received 3 patties, a slice of cheese, and 2 buns for a signature meal, priced at $20. Upon calling the store and speaking with Gabe he placed the blame on the internet and theres nothing he could do. Ive worked in fast food before but honestly was disappointed as to a manager quickly not wanting to find any resolution to a customer who usually enjoys Dairy Queen's service and meals. Seems the staff and cooks are lazy and management needs a bit of training when it comes to running a restaurant that serves the public.
Atmosphere: 1
Food: 1
Service: 1
These employees work so hard
And they malt it up GOOD for my shakes so I always ring the bell
Atmosphere: 4
Food: 4
Service: 5
There food sucks, there was hair in my ice cream, and my hair is blue not black there milkshakes are trash bad service And extremely disrespectful and disgusting
Atmosphere: 1
Food: 1
Service: 1
So unbelievably awful and disappointing.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed their delicious food
Atmosphere: 5
Food: 5
Service: 5
Hella rude, these kids working the drive thru don’t have any manners I asked how there day was going and he just shut the window on me and then started laughing with his coworker.
Atmosphere: 3
Food: 1
Service: 1
Just shut this place down already. It’s clear DQ doesn’t care about its employees if the employees don’t care to do their jobs
Atmosphere: 1
Food: 1
Service: 1
$7 chicken drink fries and a ice cream Sunday! Winner Winner chicken dinner!
Atmosphere: 5
Food: 5
Service: 5
AVOID AT ALL COSTS!!!!
Asked very politely to use bathroom, mentioned I was going through the drivethrough after. Lady with piercings and glasses working 3pm March 4th was exceedingly rude and said I HAVE to buy something 1st. Don't generally take fast food into the bathroom with me. Place is empty probably soon to be closed. My wife and I would get ice cream from there couple times a week and the peanut buster parfaits were barely over halfway full and the brownie and oreo confection was also skimped on, about the same as the parfait. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
South Auburn has a quick staff with friendly smiles. We love your blizzards.
Atmosphere: 5
Food: 5
Service: 5
Stopped by tonight 01/07 at 8:10pm, their lobby had just closed for cleaning but drive thru was open. The employees were quick to help us & rang our order correctly. When I pulled up to the window the three gentleman working were professional & helping us while ensuring the lobby was cleaned. Very organized & great atmosphere. I will definitely be back for another ice cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Hot Fudge Sundae, Hot Fudge
At the Outlet Mall, beware they nuke the food.
That is what DQ is today?
Atmosphere: 3
Food: 2
Service: 3
Bunch of unprofessional people hired here including teenagers, after driving away I found the buns over toasted and turned completely to black color. I asked for a sauce and they had to get the supervisor to the window to say no! I should’ve returned the order and get refunded.
Atmosphere: 1
Food: 1
Service: 1
Definitely avoid a bad experience if you can paid $20 for a meal. Burger felt like it was microwaved fries cold and hard. Service was slow and not very friendly
Atmosphere: 1
Food: 2
Service: 1
Loading...