Dairy Queen Grill & Chill
902 Auburn Way S, Auburn
(253) 939-2960
Recent Reviews
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Gabriel is a rock star. His natural kindness and attentiveness makes his customer service exceptional. Everything else was as it should be aside from the lobby soda machine needing some love. Keep up the good work 👍
Atmosphere: 4
Food: 4
Service: 5
Super delicious and fresh!
Atmosphere: 5
Food: 5
Service: 5
Foods fine but Dairy Queen is too expensive for the amount of portions you get. Paid almost 30 dollars between a shake and a basket to get like 20 fries and a shake that you can't turn upside down (to that used to be the whole gimmick).
Atmosphere: 2
Food: 2
Service: 3
Was trying to order online, but it says they’re closed at 1:00 in the afternoon. Guess I’ll be heading to McDonalds or Taco Bell?
Atmosphere: 1
Service: 1
Yesterday I did something I haven’t done in years. Forgot my purse in the booth I was eating at. Several hours later I called and they said they had it. I drove there as quickly as possible. Gabe - thank you. They were closed but told me to go through the drive through to pick up my bag. Nothing gone, cash still inside, my ID, my bank cards…. I am truly grateful there are still folks out there with morals. Gabe deserves a raise and all the kudos possible.
Atmosphere: 4
Food: 4
Service: 5
I love taking my son here we love the food and ice cream 🍦 😋
Atmosphere: 5
Food: 5
Service: 5
Nasty food stay away
Atmosphere: 1
Food: 1
Service: 1
Used to love this place and haven't been the there in a long time, but I guess this place must be on their way out as well. Staff was super friendly and nice. Food was like stuff that's says we gave up. Sad day. This was the chicken stips. 😩
Another icon gone. 2 stars for the service only
Atmosphere: 2
Food: 1
Service: 5
blizzard was banging
Atmosphere: 4
Food: 5
Service: 4
I don't eat the food, but I pick it up. Slow, makes mistakes often. The staff never really seems to know what's going on. You couldn't pay me to trust these people to make me food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was good. But the drive through was so slow. There over 15 minutes mostly waiting for a single car ahead of us.
Atmosphere: 2
Food: 4
Service: 2
Family has loved it here and I've rarely had any issues until today. Horrible service. No acknowledgement from cashier, she took the gentleman behind me while I was waiting at the register waiting for my online order after going thru the drive thru and being told to come inside. The lady down at the drive thru came over and acknowledged me. Definitely not coming back here. 2 other customers while waiting for my familes food was having issues with different parts of their service. Whatever happened to friendly basic service?
I ordered a meal from this Dairy Queen and received 3 patties, a slice of cheese, and 2 buns for a signature meal, priced at $20. Upon calling the store and speaking with Gabe he placed the blame on the internet and theres nothing he could do. Ive worked in fast food before but honestly was disappointed as to a manager quickly not wanting to find any resolution to a customer who usually enjoys Dairy Queen's service and meals. Seems the staff and cooks are lazy and management needs a bit of training when it comes to running a restaurant that serves the public.
Atmosphere: 1
Food: 1
Service: 1
These employees work so hard
And they malt it up GOOD for my shakes so I always ring the bell
Atmosphere: 4
Food: 4
Service: 5
There food sucks, there was hair in my ice cream, and my hair is blue not black there milkshakes are trash bad service And extremely disrespectful and disgusting
Atmosphere: 1
Food: 1
Service: 1
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