I visited on June 2nd around 530pm. What a beautiful Starbucks -- and spacious. Conveniently located and walkable for those in the neighborhood. I would give it 5 stars except for ... the gossipy, whining barista. She didn't serve me, her co-worker did -- but her negative trash-talking shrill voice filled the entire place. She gossiped and complained about another barista for almost 30 minutes. The male coworker handled this as best he could, trying to interject positivity, but to no avail. Truly, one of the worst customer experiences I've had in a while -- unprofessional and not on par with Starbuck's mission to be a welcoming, friendly place. Hopefully she was just having a bad day and this isn't a regular occurrence.
Kat S
Went to this location for the first time, ordered a large matcha frapp, and was given a compostable cup and straw for the first time ever at a Starbucks. While I’m all for reducing waste, I at least want to be able to finish what I purchased. With the (non see-through) lid on, I kept moving the straw trying to get more of my drink, but when I wasn’t getting anything, I found this was the issue. The straw was soggy and broken in the middle. I didn’t have a spoon on me, and my drink was too thick (the way I like it) to simply tilt/pour the drink into my mouth. Half of my beverage was wasted. I won’t be coming back to this location.
Cashier was chatting too much while there was a line of people waiting to order.
Grace Oliver
Excellent service
Ryan Biggers
Who wants to drink iced coffee out of a cardboard cup and flat paper lid? Disgusting. Starbucks please go back to normal cups.
Also…. Have taken my tiny sweet black pug to other Starbucks 600+ times and have never been told to leave him outside. That happened at Bainbridge Island location.
Jen
Mobile orders are their only priority. My drink was made and they never called it out. When you walk in to order. All employees are focused on Mobile orders. It takes them a good 5 minutes before getting to the register. And the wait time is longer for drinks as again Mobile orders are made first.
Cameron Cozart
The amount of chit chat and happy time is too high compared to the amount of properly made drinks. It’s fun to come here but I almost expect a conversation or screw up to make the overall experience take longer.
Atmosphere: 4
Food: 4
Service: 2
Enrique Aguilar
My local Starbucks is great, but every time I visit, they’re short-staffed with only two employees, especially during the week. It’s challenging since the high school and middle school are just down the block, making it busier. The staff is wonderful, but they could definitely use more help to manage the place.
It's very kickedbacked and lovely with a quiet outside spot to look at the beautiful scenery and enjoy the happy bliss that the smallisland vibe of Bainbridge had to offer. High scale upper classes oh yes lots !!! But u wouldn't know so with the ever giving smiles and hi's/ how do u do's u will surely get from just about every one u pass. Which makes a person feel good. It's amazing how a smile and a wave can change a person whole day isn't??? ☺️
Parking: Safeway right next door and riteaid with big parking lot(free parking) of course!
Kid-friendliness: Yes very kid friendly order a choc milk or hot chocolate with a smile and a cookie of course kids will love the little outside area they have .
Wheelchair accessibility: Yes plenty of room for any wheelchair automatic or push. Get ur coffee and croissant.
Jonica Knight
No drive thru
Atmosphere: 4
Food: 5
Service: 5
imed zitouni
If you want a Starbucks coffee in the area, this is your option
Atmosphere: 4
Food: 3
Service: 5
Raven A. Price
I always receive excellent customer service, care and products at this Starbucks location. Thank you!! :)
Avarage Starbucks, friendly staff.
Always a dependable place to get a cup of joe.
Usual Starbucks store. Friendly staff
I visited on June 2nd around 530pm. What a beautiful Starbucks -- and spacious. Conveniently located and walkable for those in the neighborhood. I would give it 5 stars except for ... the gossipy, whining barista. She didn't serve me, her co-worker did -- but her negative trash-talking shrill voice filled the entire place. She gossiped and complained about another barista for almost 30 minutes. The male coworker handled this as best he could, trying to interject positivity, but to no avail. Truly, one of the worst customer experiences I've had in a while -- unprofessional and not on par with Starbuck's mission to be a welcoming, friendly place. Hopefully she was just having a bad day and this isn't a regular occurrence.
Went to this location for the first time, ordered a large matcha frapp, and was given a compostable cup and straw for the first time ever at a Starbucks. While I’m all for reducing waste, I at least want to be able to finish what I purchased. With the (non see-through) lid on, I kept moving the straw trying to get more of my drink, but when I wasn’t getting anything, I found this was the issue. The straw was soggy and broken in the middle. I didn’t have a spoon on me, and my drink was too thick (the way I like it) to simply tilt/pour the drink into my mouth. Half of my beverage was wasted. I won’t be coming back to this location.
Cashier was chatting too much while there was a line of people waiting to order.
Excellent service
Who wants to drink iced coffee out of a cardboard cup and flat paper lid? Disgusting. Starbucks please go back to normal cups.
Also…. Have taken my tiny sweet black pug to other Starbucks 600+ times and have never been told to leave him outside. That happened at Bainbridge Island location.
Mobile orders are their only priority. My drink was made and they never called it out. When you walk in to order. All employees are focused on Mobile orders. It takes them a good 5 minutes before getting to the register. And the wait time is longer for drinks as again Mobile orders are made first.
The amount of chit chat and happy time is too high compared to the amount of properly made drinks. It’s fun to come here but I almost expect a conversation or screw up to make the overall experience take longer.
Atmosphere: 4
Food: 4
Service: 2
My local Starbucks is great, but every time I visit, they’re short-staffed with only two employees, especially during the week. It’s challenging since the high school and middle school are just down the block, making it busier. The staff is wonderful, but they could definitely use more help to manage the place.
Atmosphere: 1
Food: 5
Service: 4
Restaurantji Recommends
Great place with nice people.
It's very kickedbacked and lovely with a quiet outside spot to look at the beautiful scenery and enjoy the happy bliss that the smallisland vibe of Bainbridge had to offer. High scale upper classes oh yes lots !!! But u wouldn't know so with the ever giving smiles and hi's/ how do u do's u will surely get from just about every one u pass. Which makes a person feel good. It's amazing how a smile and a wave can change a person whole day isn't??? ☺️
Parking: Safeway right next door and riteaid with big parking lot(free parking) of course!
Kid-friendliness: Yes very kid friendly order a choc milk or hot chocolate with a smile and a cookie of course kids will love the little outside area they have .
Wheelchair accessibility: Yes plenty of room for any wheelchair automatic or push. Get ur coffee and croissant.
No drive thru
Atmosphere: 4
Food: 5
Service: 5
If you want a Starbucks coffee in the area, this is your option
Atmosphere: 4
Food: 3
Service: 5
I always receive excellent customer service, care and products at this Starbucks location. Thank you!! :)
Atmosphere: 5
Food: 5
Service: 5
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