Some mean katsu. New owners, still dank I go there for the food, not customer service but they now answer the phone and are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Katsu and Chicken Teriyaki, Spicy Chicken, Pot Stickers, Chicken Yakisoba, Chicken Katsu, Gyoza
Art Maas
I ordered the spicy chicken and a side of gyoza. The gyoza were well cooked with crispy edges, serving side was good and plenty of sauce for dipping! The teriyaki was very spicy but well flavored. I ordered a 5 out of 6 levels of spiciness. Service was good and I didn't have to wait long. Call ahead if you don't want to wait. The phone was ringing off the hook! I forgot to get the complimentary soup. Something to try when i go back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken, Gyoza
Brian Tyler
The chicken katsu is really good still, but the service has started to decline in the past year or so. The prices have also gone up and at times the food isn't up to the great standards I held it at before. Overall still a good place to go for teriyaki most of the time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Katsu
M
Came here 30m before they were going to close and they said they sold out of food and refused to serve me…
Atmosphere: 1
Food: 3
Service: 1
Samuel Zwermann
The kalbi beef ribs were awesome, clear soup rocked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Pot Stickers
Andrew Crooks
Had to wait 45 minutes for two #5 orders for $50. Once they were out, I wasn't told about the missing side items. When questioned about the missing side items, I was guilted that they are a small business and were out so I can have extra sauce that I wasn't interested in but not any of my money back. There is a nothing on the menu that tells you you are paying for sides you may or may not get. The chicken katsu was drowned in "katsu sauce" which wasn't actually katsu sauce but rather honey mustard. I watched them poor it from a big jug of honey mustard. Gyoza overcooked. Egg roll was floppy and the inside tasted terrible. Ribs a little dry but on point flavor wise. The rice was decent. 2 out of 5 stars.
Atmosphere: 1
Food: 2
Service: 1
Miles Remmel
Food and service is great, although expectedly slow when it gets busy. Wide variety of interesting drink options.
Atmosphere: 5
Food: 5
Service: 4
carl hagen
The guys never there when he supposed to open and if you're calling me acts like you're going to you're bothering him just not a friendly atmosphere well I'd say something but I can't on you know that's all
Bev
Tofu teriyaki is delicious. Service can be slow and you may have to call multiple times before your call is answered if ordering pickup
Atmosphere: 4
Food: 5
Service: 4
Kyle Baroso
Some of the best katsu chicken I’ve ever had and I’m from Hawaii, so stoked on this Jem ?#3 highly recommended
I had been by here on a lark during the pandemic a few years ago. There were a bunch of college age kids outside waiting and I wasn't exactly sure what to do. I went in and was instantly greeted by an old Asian man who yelled at me to get out. I always love the hole in the wall place where horrible service is no match for the delicious food they serve. I felt like I was in a Seinfeld episode. Ok, now what? After learning the protocol on ordering I was able to place my order and received a delicious plate of teriyaki. Only later did I realize that besides the teriyaki the katsu was the real star at this joint. Fast forward to this week and I was passing by again and decided to stop in. I was determined to get the katsu this time. My experience was very different. Friendly guy from SoCal greeted me and took my order. Complimentary miso was a nice touch. Received my food and it was delicious but I must admit that I missed the old experience. Not the best ever teriyaki but definitely better than average. Katsu was nice and crisp and the sauce is very unique. Price is a little steep, but I would still recommend it to any friend in the area. Note the tiny amount of sauce in the ramekin. I'm not sure if it was for the gyoza or the teriyaki but the amount was not worth the plastic used to contain it. C'mon man.
Some mean katsu. New owners, still dank
I go there for the food, not customer service but they now answer the phone and are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Katsu and Chicken Teriyaki, Spicy Chicken, Pot Stickers, Chicken Yakisoba, Chicken Katsu, Gyoza
I ordered the spicy chicken and a side of gyoza. The gyoza were well cooked with crispy edges, serving side was good and plenty of sauce for dipping! The teriyaki was very spicy but well flavored. I ordered a 5 out of 6 levels of spiciness. Service was good and I didn't have to wait long. Call ahead if you don't want to wait. The phone was ringing off the hook! I forgot to get the complimentary soup. Something to try when i go back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken, Gyoza
The chicken katsu is really good still, but the service has started to decline in the past year or so. The prices have also gone up and at times the food isn't up to the great standards I held it at before.
Overall still a good place to go for teriyaki most of the time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Katsu
Came here 30m before they were going to close and they said they sold out of food and refused to serve me…
Atmosphere: 1
Food: 3
Service: 1
The kalbi beef ribs were awesome, clear soup rocked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Pot Stickers
Had to wait 45 minutes for two #5 orders for $50. Once they were out, I wasn't told about the missing side items. When questioned about the missing side items, I was guilted that they are a small business and were out so I can have extra sauce that I wasn't interested in but not any of my money back. There is a nothing on the menu that tells you you are paying for sides you may or may not get. The chicken katsu was drowned in "katsu sauce" which wasn't actually katsu sauce but rather honey mustard. I watched them poor it from a big jug of honey mustard. Gyoza overcooked. Egg roll was floppy and the inside tasted terrible. Ribs a little dry but on point flavor wise. The rice was decent. 2 out of 5 stars.
Atmosphere: 1
Food: 2
Service: 1
Food and service is great, although expectedly slow when it gets busy. Wide variety of interesting drink options.
Atmosphere: 5
Food: 5
Service: 4
The guys never there when he supposed to open and if you're calling me acts like you're going to you're bothering him just not a friendly atmosphere well I'd say something but I can't on you know that's all
Tofu teriyaki is delicious. Service can be slow and you may have to call multiple times before your call is answered if ordering pickup
Atmosphere: 4
Food: 5
Service: 4
Some of the best katsu chicken I’ve ever had and I’m from Hawaii, so stoked on this Jem ?#3 highly recommended
Atmosphere: 5
Food: 5
Restaurantji Recommends
Stop here and get the chicken katsu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu
Great teriyaki and great people
I had been by here on a lark during the pandemic a few years ago. There were a bunch of college age kids outside waiting and I wasn't exactly sure what to do. I went in and was instantly greeted by an old Asian man who yelled at me to get out. I always love the hole in the wall place where horrible service is no match for the delicious food they serve. I felt like I was in a Seinfeld episode. Ok, now what? After learning the protocol on ordering I was able to place my order and received a delicious plate of teriyaki. Only later did I realize that besides the teriyaki the katsu was the real star at this joint. Fast forward to this week and I was passing by again and decided to stop in. I was determined to get the katsu this time. My experience was very different. Friendly guy from SoCal greeted me and took my order. Complimentary miso was a nice touch. Received my food and it was delicious but I must admit that I missed the old experience. Not the best ever teriyaki but definitely better than average. Katsu was nice and crisp and the sauce is very unique. Price is a little steep, but I would still recommend it to any friend in the area. Note the tiny amount of sauce in the ramekin. I'm not sure if it was for the gyoza or the teriyaki but the amount was not worth the plastic used to contain it. C'mon man.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Katsu and Chicken Teriyaki, Egg Roll, Chicken Katsu, Soup, Gyoza
A true local institution.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu
Super nice love the #3 off house special amazing atmosphere 100/10 extremely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken, Beef Teriyaki, Chicken Katsu
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