“Love the food, but when short staffed, Connie could benefit everyone involved with effective communication. I ordered two pizzas and then went shopping. When I got back, I attempted to ask the status at the pizza pick up window where I was ignored by Connie. Realizing this was a fruitless venture i waited in line where Connie was forced to engage with me. She cut me off after I said 5 words and asked to see my receipt, and said my order was "in the back" and wandered off. When I waited to ask her what that means she went off about being short staffed. I'm not trying to waste your time, I'm trying to figure out the status of my order, and "it's in the back" could mean anything from it's still being prepared to someone just needs to get it and hand it to me.Connie, I get that the general public are frequently ill tempered and abuse the heck out of retail workers, and I also appreciate that you're working in a stressful fast paced environment with a lack of staffing. But some of us are being polite and merely asking the status of our order in an information vacuum that only you hold the information to. If you had dealt with me at the pizza pick up window or communicated effectively when I forced a communication it would have vastly shortened the whole endeavor and would go a long way towards irritating each other less.“
Recommended
“Love the food, but when short staffed, Connie could benefit everyone involved with effective communication. I ordered two pizzas and then went shopping. When I got back, I attempted to ask the status at the pizza pick up window where I was ignored by Connie. Realizing this was a fruitless venture i waited in line where Connie was forced to engage with me. She cut me off after I said 5 words and asked to see my receipt, and said my order was "in the back" and wandered off. When I waited to ask her what that means she went off about being short staffed. I'm not trying to waste your time, I'm trying to figure out the status of my order, and "it's in the back" could mean anything from it's still being prepared to someone just needs to get it and hand it to me.Connie, I get that the general public are frequently ill tempered and abuse the heck out of retail workers, and I also appreciate that you're working in a stressful fast paced environment with a lack of staffing. But some of us are being polite and merely asking the status of our order in an information vacuum that only you hold the information to. If you had dealt with me at the pizza pick up window or communicated effectively when I forced a communication it would have vastly shortened the whole endeavor and would go a long way towards irritating each other less.“