Just Poke Covington

-Wonderful customer service by Robby today at Covington Poke... And the food is super fresh. Yum 😋

Atmosphere: 5

Food: 5

Service: 5

Large helping of each ingredient for my custom poke bowl. Tuna tasted fresh and there was plenty of space to sit and eat-in.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Poke

Refreshing food fair for a quick healthy meal. Grateful they have cooked options too! Tried the Kalua Pork - didn’t disappoint. My wife had a build your own bowl to get even more and we walked away full and happy.

Atmosphere: 5

Food: 5

Service: 5

Thank you for the worst customer service experience ever. I asked for a little extra beans and was willing to pay for it, but the employee refused, stating that it was an online order. Even though I was ready to pay, I still couldn't get what I asked for.

Atmosphere: 3

Food: 3

Service: 1

Ordered pickup and it was ready right on time! Friendly service with a smile! Fresh and delicious food! Highly recommend Just Poké Covington - thank you for the great service!!

Atmosphere: 5

Food: 5

Service: 5

Food was missing and when I called the store. The person that answered used fowl language and hung up on me. When I called back to settle, I got recording that my number is blocked. The owners should look into this as they have person with no customer service or social skills representing them. Its not good to treat customers with disrespect

Atmosphere: 1

Service: 1

I have now visited this store 4 times in the last 8 months and have had a great experience each time. The food has always been fresh, the service has been fast and the customer service is exceptional. Each time I've gone I've been helped by a different person and they all have been so friendly. Obviously I would recommend this place but really just want the owner to know their employees are ROCK STARS! Thanks for always providing a great visit with good food!

Atmosphere: 5

Food: 5

Service: 5

Don’t go here!
I use to go here all the time, but never again. I tried to reach out to the store directly but it has been several days and I haven’t heard back. The person at the counter last Saturday around 11am was extremely rude and made me feel like a huge inconvenience. I got my order to go, and realized when I started eating that the salmon was rotten. It made me very sick. The health department needs to get out to this store.

Atmosphere: 1

Food: 1

Service: 1

Everything was fresh 😻

I ordered pickup and I didn’t think I would need to check the spam musubis before I left. Little did I know they were inconsistent with portions. 2 of them had 1/2 the rice of the 3rd one.

Ordered $50.00 worth of food in which they confirmed my pick up order, only for me to arrive and see that they had a hand written paper saying “closing early”. They came to the door and said they canceled the order and I said, no you confirmed it. She said I could come in to wait and they can double check and then she canceled it. Glad this was my first and last visit here.

Service: 1

They always get the order wrong but I'll keep ordering because UberEats refunds it every time. Thanks!

Atmosphere: 5

Food: 5

Service: 1

i had three choices for protein and look at how empty they are!

Food: 3

Service: 1

Very nice place and the food was great! I had the shrimp tempura with greens and brown rice and I loved it. The toppings are great and make the bowl even tastier. I got an acai bowl to go and it was delicious - healthy dessert!

Atmosphere: 5

Food: 5

Service: 5

Sorry guys, it was too delicious. Forgot the before pic.

I built a rice bowl. Creamy scallops, Hawaiian ahi tuna, and my partner went before me and took the rest of the spicy tuna, but they were nice enough to throw some regular tuna in the spicy sauce. I got a bunch of other stuff.

I've been to a bunch of Just Poké shops, and this one was great. It was clean, the workers were super friendly and helpful.

We will be back!

Atmosphere: 5

Food: 5

Service: 5