Red Robin Gourmet Burgers and Brews

22705 Marine View Drive South, Des Moines
(206) 824-2214

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Staff was polite and looked happy. The food I got ( whisky BBQ burger ) was mediocre at Red Robin standards. Barely any BBQ sauce and the fries where scant and had a lot of small burnt ends. Then came the payment process with the machine. It took around 15 minutes using tap to pay to get it to work do to lack of wifi. It doesn't cost that much to get a wifi booster compared to the revenue that would be made by getting customers in and out faster. An extra 15 min per paying...
Our waiter Cameron was above and beyond amazing. He was very attentive and paid very close attention to our orders they were all completely accurate. He came back several times to make sure that we didn't need anything and when we did it appeared shortly thereafter. You have a great representative of your restaurant in this young man. I suggest he needs a raise!
This was a disaster.. Took 1/2 hour to be waited on and 25 min wait til food arrived . Then several ordered items not delivered an no waiter ever in sight to ask for missing food. Had 5 different waiters, none twice and none offered to check on missing food. Bottomless fries.drinks.sides.erc. were a joke. Never arrived. After eating no waiter appeared to take bill payment for 20 minutes. We were tempted to leave without paying since no one was there to take payment. No...

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