Pizza Hut

35503 21st Ave SW, Federal Way
(253) 927-7400

Recent Reviews

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Jerry Pinto

Delay in order deliveries

Atmosphere: 1

Food: 4

Service: 2

Brandon Poe

Never have i ever experienced a worse customer service. I call to receive information about a order (i have been waiting for over an hour for it to be delivered when it is only a mile and a half away) when an employee ACTUALLY picks up the phone, they immediately send me to a manager while im half way through my sentence explaining my issue wondering where my order is. Only to proceed to be put through the terrible automative, pre recorded menu system and no longer on hold then having to hangup and call again. I have called 4 times now. Will not be ordering here again and would not suggest ordering delivery due to them third partying via door dash. Terrible communication and customer support.

Service: 1

Terry Kelly

Very little amount of toppings on the pizzas, NOT WORTH what I paid, and won't be worth your money either :(

Atmosphere: 3

Food: 2

Service: 3

Nate Nielsen

The staff here is awesomye always really helpful

Nicole Martin

It's better thank u 👍🏾

Atmosphere: 4

Food: 5

Service: 5

jamal york

Whoever the manager is needs a raise best customer service I’ve ever had thank you sir your are appreciated

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Marinara, Pepperoni Pizza, Meat Lover's Pizza

kawaii leeness

We literally got 2 pizzas and a thing of bread sticks the bread sticks were burnt and one of the pizzas was burnt and we called 4 times over an hour wait no one answered bullshit and it’s only 8 we got the pizza at like 6:45 bruh

Food: 1

Service: 1

Recommended dishes: Breadsticks, Pepperoni Pizza, Cheese Pizza

trina simmons

Very dissatisfied. Did not get what I paid for

Atmosphere: 3

Food: 1

Service: 3

Bryan K

Burnt pizza missing marinara, and a complete lack of the pizza I actually wanted

Atmosphere: 1

Food: 1

Service: 2

Judy Rodia

Super fast service and excellent food!

Food: 5

Service: 5

Ally

Sergio provided excellent service, and the food was hot and delicious, just as I requested with no cheese!

Atmosphere: 4

Food: 4

Service: 5

_daisuke. Hamato_

It was good I always get Dine in or out

Parking: It’s a parking Spot no one should fight over Parking spots and it’s really not much to pay I mean I would pay it anyway

Kid-friendliness: It’s okay I like kids it’s should be kid friendly either way

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings, Meat Lover's Pizza

One Like Us

Pizza is always good I never hav e issues with food, delivery, or carryout. Tip culture drives me nuts when I'm picking up my own pizza though.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

Jamesktlee

It’s just worse pizza, Costco pizza is way better than these. So disappointed, won’t come back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Marinara, Pepperoni Pizza

Lekishia Payne

This location Always mess up your order! Then act like they don’t want to make it right. They honestly need to be shut down and relocated. I’ll Never order here again.

Atmosphere: 1

Food: 1

Service: 1

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