Starbucks

28722 Pacific Hwy S, Federal Way
(253) 941-4440

Recent Reviews

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Ruby Sandhu

I went here on Friday to get my drink for my birthday, which I had ordered ahead of time on the app. When I got to the drive-through, the girl who was talking said “do you want food”… There was no hello or hi or greeting and when I got to the window, she said “here you go”. The drink was good, but the service was so bad. I don’t remember what her name was, but I went around 12:10pm on 2/28. If you work in customer service where you are serving people the least you can do is smile or say thank you have a great day.

Atmosphere: 2

Food: 3

Service: 1

Martha Velasquez

Very good care, forget to order a coffee and they were kind and patient even though there was a waiting line.

Atmosphere: 5

Food: 5

Service: 5

Lynette Timmons

Suppose to open at 5:30 people are heading to work

Austin Kata

They use to have window services but I guess not anymore? I stood there for a few minutes at the side window and I understood it was a bit busy but they could of just told me that they don’t do window services anymore or that it would be a wait but I felt ignored.

Wheelchair accessibility: There’s a window that you are supposed to be able to access but aren’t able to no more

Debra Kritner

This morning I went through the drive thru before work to get a drink and some food. Everything went fine until they tried handing me a grande drink instead of the venti iced pumpkin chai that I explicitly asked for. The lady at the drive thru window was extremely rude with her body language and her facial expressions when I told her my drink was supposed to be venti sized. She pursed her lips and turned her nose up to me when she handed me my drink. Then she huffed when I ask her for a straw. Meanwhile, she was very chipper with the next person that was ordering at the box. I have NEVER had a bad experience at this Starbucks before today. A couple of suggestions: maybe start reading back orders to make sure that you are accurately taking customers orders or at least be courteous to your customers when you are told that you made the wrong size..

Atmosphere: 1

Food: 5

Service: 1

Dawn Waite

Bumper car driveway but the service is ALWAYS good ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Iced Caramel Macchiato, Birthday Cake Pop

Seven

I get my chick tea, I'm more Bigfoot but the chicks are cool and easy going

Service: 5

Recommended dishes: Iced Caramel Macchiato

Philip

Relaxing experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Crème, Iced Caramel Macchiato

Alyssa Wilson

There are usually long lines, but the service is fast! Always worth the stop

Atmosphere: 4

Food: 3

Service: 4

Zuri Tlapa

They went far and beyond first time there with my friends. They even help me with special drinks that I didn’t even know how to ask for I got it off TikTok/youtube. I Just left couple minutes ago and my drink taste so delicious. They made our day.

Atmosphere: 5

Food: 5

Service: 5

crystal maddy

Order two chocolate chip cookies, they were really old.
They tasted like they'd been in the display case?

Atmosphere: 1

Food: 1

Service: 2

Gina Luplow

Hands down my favorite Starbucks,. The team here are the best, they are personable and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Sausage & Egg Wrap

Brian Rheaume

Good to go

Food: 4

Service: 4

Alyssa Bitsie

There are usually long lines, but the service is fast! Always worth the stop

Atmosphere: 4

Food: 3

Service: 4

Tomasenia Thigpen

This place didn't have what I wanted for the second time, and it was gonna be 10 to 20 dollars for something I didn't want no way

Wheelchair accessibility: It is wheelchair parking

Atmosphere: 3

Food: 1

Service: 4

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