Arby's
$ • Fast Food
Hours:
1310 N Columbia Center Blvd, Kennewick
(509) 820-3082
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Arby's Reviews
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I overheard the employees calling an obviously Developmentally Delayed co-worker a retard. they continued to harass the employee, making him clean and work while they stood around and chatted with each other. All while laughing and ridiculing the employee. they all deserve to be fired, the manager was apart of this so I couldn't report it.
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 8:30PM |
| Thursday | Closed |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10:30PM |
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Arby's offers great food with a friendly staff, although some reviews mentioned a dirty bathroom. The parking is ample, including accessible spots, and the drive-through is efficient. Kid-friendly options have improved over the years. One standout service experience involved a staff member named Taylor, who provided exceptional assistance to a customer in need, showcasing Arby's commitment to excellent customer service. Recently, customers noted that the restaurant appeared understaffed but praised the two women working for doing an excellent job. Although there was a wait to get orders at the register, the food was prepared quickly and was hot when served. Some minor issues included empty sauce pumps and forgotten sauces, but staff were quick to provide replacements when asked. The prices are very affordable, making it a good choice for families. The restaurant's staff was well groomed with their hair up, even without hats or hairnets, which was appreciated. Overall, despite some minor inconveniences, customers are happy with the food quality, service, and value, and plan to return.