“It was close to the end of breakfast, and they were pretty busy. We opted for the drive-thru, assuming it would be quicker than going inside. It was moving slower than I anticipated, and I was starting to worry about missing breakfast. Once we reached the speaker, it became clear why the delay was. The lady handling our order had a bit of a rough time, repeatedly entering it incorrectly and needing to start over, even asking questions we’d already answered. It wasn’t terrible, just a bit time-consuming. Despite the hiccups, everyone was super nice and polite, especially the woman who delivered our coffees. She seemed a bit overwhelmed but was in great spirits, smiling and friendly throughout.“
“The McDonald’s in Kennewick is super convenient when you’re in a rush or just need a quick meal. The food isn’t anything fancy — it’s decent, sometimes a little hit-or-miss — but it does the job when you’re hungry and on the go. What really makes a difference is the staff; they’re usually friendly and make the experience a little more pleasant, even if the food itself isn’t great. It’s not a place I crave, but it’s nice to know it’s there when I need something fast.“
“It was clean for the most part, their drink selection wasn't up to the same as other ones I've been in, and one of their drink nossels leaked on a guys hand that was next to me, overall, decent, food wasn't put together very well but it still tasted the same and it usually always takes longer to get my food than others it seems“
“My kids love to eat and play here. The place is clean and the service is great. Bathrooms are mostly clean and the playground is great. Staff is friendly and always go the extra mile to make sure you feel welcomed. We always like to see staff making sure we got what we need and walking around making sure the playground is clean to prevent slipping. That’s a plus for us! Definitely recommend coming here.“
“Food was good. The drink fountain sprayed water all over me, which I don't mind too much but I worry about other people being annoyed. When getting a second to-go order, we did not get a cup. When we asked, a lady looked annoyed and practically threw the plastic cup at us and didn't look. We also saw her making annoyed faces after turning around, away from customers when they'd ask for something.“