McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Double Quarter Pounder with Cheese
Deluxe Crispy Chicken Sandwich
Chocolate Chip Cookie
2 Medium French Fries
Hamburger Happy Meal
World Famous Fries
Sausage Mcgriddles
Chicken Mcnuggets
Sausage Mcmuffin
Sausage Burrito
McDonald's Reviews
348 ratings
Share your opinion about McDonald's
big Mac fries 😋 friendly clean bathroom
Very quick service. Food was good and hot. Appeared to be a brand new store with all the latest electronics for self service ordering.
Since this is a McDonald's, I didn't really have high expectations. That isn't why people come here.
This location has been here for decades and have improved and updated as time has come and gone. They still have a play place and good sized seating area, and it hasn't completely gone over to boring corporate gray. They don't lean into the brand as much as they used to, but at least it is still easy to tell it is a McDonald's.
My food was about what I expected. One...read full review
This location has been here for decades and have improved and updated as time has come and gone. They still have a play place and good sized seating area, and it hasn't completely gone over to boring corporate gray. They don't lean into the brand as much as they used to, but at least it is still easy to tell it is a McDonald's.
My food was about what I expected. One...read full review
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
This McDonald's in Kennewick is known for its consistency and quick service, especially during breakfast hours. The staff is described as friendly and efficient, although there have been instances of poor customer service from certain employees. Despite this, many customers find this location to be more accurate and better at customer service compared to other McDonald's across the country. However, there have been complaints about long wait times in the drive-thru and incomplete orders during late-night visits.
Customers mention that the restroom stalls have no doors, and the place mainly relies on kiosks for ordering, which are often full. There is also a homeless person camping on the corner near the restaurant. Some reviews highlight issues like long waits in the drive-thru, with one person noting a milkshake that was not filled properly and topped with an unnecessary cap. Despite these concerns, many customers praise the helpful and friendly staff, who often go above and beyond, sometimes even covering small shortages. The ice cream machine is described as always working, and the overall atmosphere is friendly, with no problematic customers like "Karens" seen. The location is also noted for being accessible, although one reviewer humorously states they are not a vegetable. Overall, this McDonald's is considered by many to be the best they’ve visited, with great service and a welcoming environment.