McDonald's

Name: McDonald's
Address: 2721 W Kennewick Ave, Kennewick, Washington, 99336, US
Telephone: (509) 586-9150
Price range: $
Rating: 2.9

$ • Fast Food, Burgers, Coffee Shops

Hours:
2721 W Kennewick Ave, Kennewick
(509) 586-9150

Menu Order Online

About McDonald's

This McDonald's in Kennewick is known for its consistency and quick service, especially during breakfast hours. The staff is described as friendly and efficient, although there have been instances of poor customer service from certain employees. Despite this, many customers find this location to be more accurate and better at customer service compared to other McDonald's across the country. However, there have been complaints about long wait times in the drive-thru and incomplete orders during late-night visits.

Customers mention that the restroom stalls have no doors, and the place mainly relies on kiosks for ordering, which are often full. There is also a homeless person camping on the corner near the restaurant. Some reviews highlight issues like long waits in the drive-thru, with one person noting a milkshake that was not filled properly and topped with an unnecessary cap. Despite these concerns, many customers praise the helpful and friendly staff, who often go above and beyond, sometimes even covering small shortages. The ice cream machine is described as always working, and the overall atmosphere is friendly, with no problematic customers like "Karens" seen. The location is also noted for being accessible, although one reviewer humorously states they are not a vegetable. Overall, this McDonald's is considered by many to be the best they’ve visited, with great service and a welcoming environment.