McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2721 W Kennewick Ave, Kennewick
(509) 586-9150
About McDonald's
Customers' Favorites
McDonald's Reviews
big Mac fries 😋 friendly clean bathroom
Very disappointing this morning on our way out of town I spent $37 dollars of food for my family and I and I ask for hot sauce their reply was it’s 7cents. For a $37 dollar order and you are still cHarge me for hot sauce. Not just that, service was super slow, rude drive thru gals no personality, more like a robot, not a hello how are you this morning, and to top it off we only got 5 napkins for a big order of 6 people in the car seriously. This is not what McDonalds use to...read full review
Since when does a fast food joint not except cash and debit payment?? She said it was “just the rules” and on top of that she gave me the wrong drink. Thanks a lot mcdonalds on 395 Kennewick I’m now eating a cold sandwich with hard cheese and drinking a flat root beer. Not at all what I want after working all night.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
This McDonald's in Kennewick is known for its consistency and quick service, especially during breakfast hours. The staff is described as friendly and efficient, although there have been instances of poor customer service from certain employees. Despite this, many customers find this location to be more accurate and better at customer service compared to other McDonald's across the country. However, there have been complaints about long wait times in the drive-thru and incomplete orders during late-night visits.
Customers mention that the restroom stalls have no doors, and the place mainly relies on kiosks for ordering, which are often full. There is also a homeless person camping on the corner near the restaurant. Some reviews highlight issues like long waits in the drive-thru, with one person noting a milkshake that was not filled properly and topped with an unnecessary cap. Despite these concerns, many customers praise the helpful and friendly staff, who often go above and beyond, sometimes even covering small shortages. The ice cream machine is described as always working, and the overall atmosphere is friendly, with no problematic customers like "Karens" seen. The location is also noted for being accessible, although one reviewer humorously states they are not a vegetable. Overall, this McDonald's is considered by many to be the best they’ve visited, with great service and a welcoming environment.