McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Double Quarter Pounder with Cheese
Deluxe Crispy Chicken Sandwich
Chocolate Chip Cookie
2 Medium French Fries
Hamburger Happy Meal
World Famous Fries
Sausage Mcgriddles
Chicken Mcnuggets
Sausage Mcmuffin
Sausage Burrito
McDonald's Reviews
344 ratings
Share your opinion about McDonald's
big Mac fries 😋 friendly clean bathroom
First off, food was good, staff was awesome, and the store was clean. Here comes the question, I went through Kennewick about a year ago and stopped at this very McDonalds with my kids. Before we got back on the road, I needed to use the restroom. Upon entering restroom I noticed there was no door on the stall. I mean okay some jerk probably broke it/ripped it off. They are probably waiting to get it fixed or in the process.
When I went through last week, needing dinner,...read full review
When I went through last week, needing dinner,...read full review
Stopped here on a road trip for a $6 McDouble value meal. The burger was hot off of the grill, and had lots of toppings which is more impressive than many other McDonald’s locations we’ve been to. The crew member working the drive-thru was positive and polite and wished us to have a great day.
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
This McDonald's in Kennewick is known for its consistency and quick service, especially during breakfast hours. The staff is described as friendly and efficient, although there have been instances of poor customer service from certain employees. Despite this, many customers find this location to be more accurate and better at customer service compared to other McDonald's across the country. However, there have been complaints about long wait times in the drive-thru and incomplete orders during late-night visits.
Customers mention that the restroom stalls have no doors, and the place mainly relies on kiosks for ordering, which are often full. There is also a homeless person camping on the corner near the restaurant. Some reviews highlight issues like long waits in the drive-thru, with one person noting a milkshake that was not filled properly and topped with an unnecessary cap. Despite these concerns, many customers praise the helpful and friendly staff, who often go above and beyond, sometimes even covering small shortages. The ice cream machine is described as always working, and the overall atmosphere is friendly, with no problematic customers like "Karens" seen. The location is also noted for being accessible, although one reviewer humorously states they are not a vegetable. Overall, this McDonald's is considered by many to be the best they’ve visited, with great service and a welcoming environment.