The entire staff was attentive and professional. We enjoyed the food but it was not up to the expectation we thought it should be. However, we would return and give it another try. My husband had the Caprese Salad but the mozzarella was a bit tough.
BeardedCryptologist
Service was excellent! Food was wonderful! However. Lacked salt on almost all the dishes. The garlic bread could of had more garlic also. Other than that the place resturant is Def a must try. Lived in kent for along time and this was my first time here! Will be back again for another experience! Btw, bathroom was extremely clean!
We used to live in Kent and went to Paolo's when they first opened and went often in the next seven years while we lived there. We were visiting recently and decided to make the trip out there for an early dinner before we had to be at the airport. Food was just as delicious as I remembered it being. We shared the Steak Gorgonzola and it was melt in your mouth delicious!
PatrickG
Valentine dinner was nice. Service was on point and the harpest that was playing took requests. Paul was working his tail off that night. Make sure to make a reservation if you want a weekend authentic Italian dinner
TracyO
Love this restaurant but it's the second time on an event night where things just go very wrong. The kitchen staff is beyond slow and we could tell they were under a lot of stress. When we got the food, the vegetables were not roasted, they were rock hard. Told our server who we always have good experiences with and he didn't offer to bring us new veggies and he only deducted 15.00 off the bill. The other thing is he kept passing by our table saying it should be right up over and over. People that were sat the same time as us had already finished and left before we even got our dinner. I don't think we will be returning on an holiday event. Speaking of the event, we came on the night before Valentines which in the email it showed a special menu and live entertainment and the dates were 2/10-2/14. I guess that was only for 2/14 but why was it advertised as such? I was really looking forward to that.
Jim Graham
Fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala, Lasagna
kat saul
4 ⭐️ for food and service, but it was very cold at our table.
Atmosphere: 4
Food: 5
Service: 5
Carol Mauro
Im from the East Coast and here on business. I stopped in for lunch and had the Chicken Marsala. Very good. Nice place, friendly staff.
Wow absolutely amazing Italian restaurant. Open kitchen with the Head chef cooking many nights. They are busy and dinner can run long but very good.
Atmosphere: 5
Food: 5
Service: 4
BobK
Special place with consistent good food and welcoming atmosphere. We were celebrating our anniversary. Feb decorations— tasteful hearts. Love that such a nice place is nearby, easy parking, and a family business. We look forward to eating there again
Always a treat! The steak Gorgonzola is a MUST HAVE. Service was kind and attentive even though they were super busy! The side fettuccini Alfredo was the best I've ever had. Big hunks of roasted garlic mixed in! YUM.
Steelchuck
Extremely poor service. Excellent food! My family of four arrived at 5:15 for dinner to celebrate my 79th Birthday. Those attending were my wife, son and grandson. We had a reservation at 5:30 P.M., but there was no one there to receive us. We finally stopped one of the people walking around and got seated at about 5:50 P.M. The service from that point was poor. Evidently our server had not reported in yet. So, I tried to find the manager, who was not there yet. Finally, after effort on our part a man, perhaps the manager, showed up and we were attended too. The food, as always was great. The service was terrible!
Viviane Bradley
Food was OK. The cheesy garlic bread was the best thing I ate there. I ordered chicken Marsala and thought I’ve definitely had better. I tried my husband’s pasta that came with his entree and I could’ve went on with my life not trying it. The free bread and oil (came out after apps) had like 8 specks of spices in the oil. Waited awhile for our server to come take our order and had to waive down the hostess who ended up taking our order. Drinks came out after apps. Neither the hostess or our server were able to serve alcohol and we had to wait for someone of-age serve us.
Lovely place.for a catching up lunch with friends.
Atmosphere: 5
Food: 5
Service: 5
Our favorite place for a romantic dinner or family from out of town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala, Tortellini Gorgonzola, Seafood Fettuccine, Chicken Gorgonzola
The entire staff was attentive and professional. We enjoyed the food but it was not up to the expectation we thought it should be. However, we would return and give it another try. My husband had the Caprese Salad but the mozzarella was a bit tough.
Service was excellent! Food was wonderful! However. Lacked salt on almost all the dishes. The garlic bread could of had more garlic also. Other than that the place resturant is Def a must try. Lived in kent for along time and this was my first time here! Will be back again for another experience! Btw, bathroom was extremely clean!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fettuccine Paolo, Garlic Bread
We used to live in Kent and went to Paolo's when they first opened and went often in the next seven years while we lived there. We were visiting recently and decided to make the trip out there for an early dinner before we had to be at the airport. Food was just as delicious as I remembered it being. We shared the Steak Gorgonzola and it was melt in your mouth delicious!
Valentine dinner was nice. Service was on point and the harpest that was playing took requests. Paul was working his tail off that night. Make sure to make a reservation if you want a weekend authentic Italian dinner
Love this restaurant but it's the second time on an event night where things just go very wrong. The kitchen staff is beyond slow and we could tell they were under a lot of stress. When we got the food, the vegetables were not roasted, they were rock hard. Told our server who we always have good experiences with and he didn't offer to bring us new veggies and he only deducted 15.00 off the bill. The other thing is he kept passing by our table saying it should be right up over and over. People that were sat the same time as us had already finished and left before we even got our dinner. I don't think we will be returning on an holiday event. Speaking of the event, we came on the night before Valentines which in the email it showed a special menu and live entertainment and the dates were 2/10-2/14. I guess that was only for 2/14 but why was it advertised as such? I was really looking forward to that.
Fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala, Lasagna
4 ⭐️ for food and service, but it was very cold at our table.
Atmosphere: 4
Food: 5
Service: 5
Im from the East Coast and here on business. I stopped in for lunch and had the Chicken Marsala. Very good. Nice place, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wow absolutely amazing Italian restaurant. Open kitchen with the Head chef cooking many nights. They are busy and dinner can run long but very good.
Atmosphere: 5
Food: 5
Service: 4
Special place with consistent good food and welcoming atmosphere. We were celebrating our anniversary. Feb decorations— tasteful hearts. Love that such a nice place is nearby, easy parking, and a family business. We look forward to eating there again
Always a treat! The steak Gorgonzola is a MUST HAVE. Service was kind and attentive even though they were super busy! The side fettuccini Alfredo was the best I've ever had. Big hunks of roasted garlic mixed in! YUM.
Extremely poor service. Excellent food! My family of four arrived at 5:15 for dinner to celebrate my 79th Birthday. Those attending were my wife, son and grandson. We had a reservation at 5:30 P.M., but there was no one there to receive us. We finally stopped one of the people walking around and got seated at about 5:50 P.M. The service from that point was poor. Evidently our server had not reported in yet. So, I tried to find the manager, who was not there yet. Finally, after effort on our part a man, perhaps the manager, showed up and we were attended too. The food, as always was great. The service was terrible!
Food was OK. The cheesy garlic bread was the best thing I ate there. I ordered chicken Marsala and thought I’ve definitely had better. I tried my husband’s pasta that came with his entree and I could’ve went on with my life not trying it. The free bread and oil (came out after apps) had like 8 specks of spices in the oil. Waited awhile for our server to come take our order and had to waive down the hostess who ended up taking our order. Drinks came out after apps. Neither the hostess or our server were able to serve alcohol and we had to wait for someone of-age serve us.
Atmosphere: 3
Food: 3
Service: 3