If attention to detail were a thing they would fail.
Atmosphere: 3
Food: 5
Service: 3
Pierre V
Jersey Mike is a chain so the food is about the same at all locations thanks to standardization. What changes from one location to another other is staff. The staff at this location is a hit and miss. Some brilliant and some not so much. There seems to be a large amount of turn over with never seing the same people and I go at least once a month. Online orders have sometimes the wrong bread selected, and once when ordering from the store direct they got my order wrong but I fought it as they were doing it. The staff is friendly and helpful enough trying to do their best but unfortunately their performance at executing orders sometimes is a miss. So the best thing is to order from the store rather than online.
Atmosphere: 1
Food: 3
Service: 3
Peggy Gabriel
I would rate this 5 stars, but all the tables were dirty and the music too loud. However our sandwich was awesome!
just make sure to go in and order in person and you probably won’t have any problems, but if you order online expect your sandwich to not be there when you get there. It’s happened to me 100% of the time I have ordered online.
Atmosphere: 2
Food: 4
Service: 1
Nicole Fisher
Did an online order and the sandwich wasn't correctly made. When we called to have something done, none of our calls were answered. Several hours later we were finally able to get an answer and they asked us to bring the sandwich back.. I don't feel that's an appropriate resoluction for an online order that has been picked up and after several hours of trying to reach someone.
Food: 1
Service: 1
Joshua B.
A solid Jersey Mikes. Although staff can be slow at times and your sandwich needlessly takes longer, there's usually a tasty sandwich at the end.
Elijah ..
Soggy chicken bacon ranch sandwich pretty disappointing. How does a sandwich get this wet in a 5 min car ride home. Very salty didn't taste good
M M
Had a full bite of just jalapeños... oh and maybe the people making sandwiches could actually look at what's on the order. I ask for lite onion (they use too much) and peppers on the side ALWAYS missing. Order online and your sub will never be warm. Jersey Mike's is my favorite the kirkland branch doesn't seem to care about what they put out!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Philly Cheese Steak
H D
DoorDash drivers don’t speak English. Don’t follow directions and this Jersey mikes location won’t pick up the phone when there’s an issue with the order. Why bother using this at all? There’s literally zero support. Other than emailing corporate.
Alex Sanderson
The person making my sandwich (which was very very yummy) was high
Kirill did an excellent job helping me decide whilst being starving and unsure. His welcoming smile and amazing hospitality are refreshing!
Atmosphere: 4
Food: 5
Service: 5
Lancer Roberto
I went to this place twice and I was very unwelcome by an employee who has a nose piercing, she should be a little more polite, terrible professional. I don't return anymore.
Service: 1
Autumn O'Leary
The food was good but we didn't receive exactly what we ordered.
Food: 3
Eric Christiansen
They have been on point for Doordash for a while now. Rarely are they behind by much.
Sean K.
I was the only customer in the store. I was greeted promptly and then made to wait 7minutes while they finished phone/delivery orders
If attention to detail were a thing they would fail.
Atmosphere: 3
Food: 5
Service: 3
Jersey Mike is a chain so the food is about the same at all locations thanks to standardization. What changes from one location to another other is staff. The staff at this location is a hit and miss. Some brilliant and some not so much. There seems to be a large amount of turn over with never seing the same people and I go at least once a month. Online orders have sometimes the wrong bread selected, and once when ordering from the store direct they got my order wrong but I fought it as they were doing it. The staff is friendly and helpful enough trying to do their best but unfortunately their performance at executing orders sometimes is a miss. So the best thing is to order from the store rather than online.
Atmosphere: 1
Food: 3
Service: 3
I would rate this 5 stars, but all the tables were dirty and the music too loud. However our sandwich was awesome!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Cheese, Philly Cheese Steak
just make sure to go in and order in person and you probably won’t have any problems, but if you order online expect your sandwich to not be there when you get there. It’s happened to me 100% of the time I have ordered online.
Atmosphere: 2
Food: 4
Service: 1
Did an online order and the sandwich wasn't correctly made. When we called to have something done, none of our calls were answered. Several hours later we were finally able to get an answer and they asked us to bring the sandwich back.. I don't feel that's an appropriate resoluction for an online order that has been picked up and after several hours of trying to reach someone.
Food: 1
Service: 1
A solid Jersey Mikes. Although staff can be slow at times and your sandwich needlessly takes longer, there's usually a tasty sandwich at the end.
Soggy chicken bacon ranch sandwich pretty disappointing. How does a sandwich get this wet in a 5 min car ride home. Very salty didn't taste good
Had a full bite of just jalapeños... oh and maybe the people making sandwiches could actually look at what's on the order. I ask for lite onion (they use too much) and peppers on the side ALWAYS missing. Order online and your sub will never be warm. Jersey Mike's is my favorite the kirkland branch doesn't seem to care about what they put out!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Philly Cheese Steak
DoorDash drivers don’t speak English. Don’t follow directions and this Jersey mikes location won’t pick up the phone when there’s an issue with the order. Why bother using this at all? There’s literally zero support. Other than emailing corporate.
The person making my sandwich (which was very very yummy) was high
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Kirill did an excellent job helping me decide whilst being starving and unsure. His welcoming smile and amazing hospitality are refreshing!
Atmosphere: 4
Food: 5
Service: 5
I went to this place twice and I was very unwelcome by an employee who has a nose piercing, she should be a little more polite, terrible professional. I don't return anymore.
Service: 1
The food was good but we didn't receive exactly what we ordered.
Food: 3
They have been on point for Doordash for a while now. Rarely are they behind by much.
I was the only customer in the store. I was greeted promptly and then made to wait 7minutes while they finished phone/delivery orders