Staff are super nice!. I have never had to wait long to get my food and I usually place my order by phone..
Roger Wright
Stopped in for a breakfast sandwich and the over easy egg decided to be troublesome, the staff offered to remake my sandwich but I said it was fine. She added a scrambled to my bag. The sandwich was great with the extra egg.
Gina Newman
I got a half chipoltle chicken sandwitch. It only had 2 tiny pieces of chicken.
Love Othi
I order the frozen strawberry lemon which is usually good for the summer days but today it was not frozen it was only liquidy. Not what I was expecting.
Diana Jinka
The people in the kitchen gave my Husband my sandwich and gave me his sandwich.I got his side ,bread.He got my side,apple sliced.Once he figured out who got what the food was ok except for the brown warm apple
george turner
I always stop here to get a cup of coffee or quick refreshment before I check out the mall. Coffee ☕ is great and the ladies cashiers are ?cute?. Music is a bit loud though. They don't seem rude or disrespectful at all. Place is clean and not packed or busy at all. Good experience.
Laura Dobbs
The food was good. I questioned how clean the food station might be after using the restroom. The toilets both had pink mildew rings in them and no paper towels. We didn't get sick though.
rebecca wiswell
Stopped in about 10:30 AM for a snack. Clerk was rude when we ordered and messed up our order. We were not aware of their “system” of picking up at the counter, 15 min. after ordering, a rude voice called out my name and said the order had been waiting for some time. When I apologized for not understanding the system, there was no response and she walked away. We will never go there again. Similar things have happened too many times there. Lots of food choices, just saying
Charley Bowling
Please don't ever go here. The Panera bread we have been to elsewhere has been fantastic. As a matter of fact my wife just went to one the day before that was fantastic which prompted us to go to Panera again but this time the closest one to us not thinking the quality would change drastically. The bill was over $30 for 1.5 sandwiches and a soup and chips after I tipped the highest amount proposed on the screen. It took 20 min to receive my to go order. I had 3 different half sandwiches, so you would think they would be labeled, but they weren't. The sandwiches were super dry. I always ask for extra sauce just in case the company I eat with doesn't put enough on. I double checked my bag thankfully to realize that the extra sauce I ordered was not there. I had to ask for what I ordered again. They didn't have bread for one of the sandwiches that it customarily comes with. Go figure, bread being the staple of Panera Bread they didn't have the bread that normally goes with the sandwhich?. So I chose sourdough, only to get home and find out they put an entirely different bread on the sandwich. What a freaking horrible experience. I will ABSOLUTELY never go here again at this location and I advise you don't either. The atmosphere was bland, dark, and grey. Just horrible!!!!!!!!!!!
David Kim
Ordered on the tablet at the entrance and waited for the food at dine-in area. Manager came to us and 'scolded' us for her having to call me twice. I was paying attention to the kitchen area to be called from nearby. Whether I missed their call or they called me wrong name, my wife and I felt underserved. Even with pandemic restriction, customers expect to be treated in a decent way.
I was out shopping and stopped at Panera for their summer offerings(chicken/poppy seed salad & corn chowder). They were delicious as always. This location has done a good job of adapting for Covid but ironically the overall cleanliness has declined. The bathroom was not good at all.
Tea Party
Fresh bread and fast customer service!
aylin manuel
I placed an order online and when I got to the store they told me everything was ready and basically confirmed my order. Once I got home they completely forgot a part of my order and I tried calling twice but they never picked up. I live like 15 min from this Panera and it’s really annoying when they get things wrong specially after confirming that supposedly everything was there because I can’t just drive back whenever they forget something, customers should be able to reach the store when situations like these happen that don’t require going to the store. My order was also paid for so it’s not like I forgot to order, I just wanted a refund on my order but they don’t even bother to answer the phone.
loopy
The food was good. But, however after eating a flat bread pizza and some cookies, I broke out in hives. horrible experience. Customer service was good too
Natalya Bonilla
We love the family feast option for a weekday dinner: soup, salad and 4 half sandwiches. It always tastes fresh and delicious. The customer service is great too.
Staff are super nice!. I have never had to wait long to get my food and I usually place my order by phone..
Stopped in for a breakfast sandwich and the over easy egg decided to be troublesome, the staff offered to remake my sandwich but I said it was fine. She added a scrambled to my bag. The sandwich was great with the extra egg.
I got a half chipoltle chicken sandwitch. It only had 2 tiny pieces of chicken.
I order the frozen strawberry lemon which is usually good for the summer days but today it was not frozen it was only liquidy. Not what I was expecting.
The people in the kitchen gave my Husband my sandwich and gave me his sandwich.I got his side ,bread.He got my side,apple sliced.Once he figured out who got what the food was ok except for the brown warm apple
I always stop here to get a cup of coffee or quick refreshment before I check out the mall. Coffee ☕ is great and the ladies cashiers are ?cute?. Music is a bit loud though. They don't seem rude or disrespectful at all. Place is clean and not packed or busy at all. Good experience.
The food was good. I questioned how clean the food station might be after using the restroom. The toilets both had pink mildew rings in them and no paper towels. We didn't get sick though.
Stopped in about 10:30 AM for a snack. Clerk was rude when we ordered and messed up our order. We were not aware of their “system” of picking up at the counter, 15 min. after ordering, a rude voice called out my name and said the order had been waiting for some time. When I apologized for not understanding the system, there was no response and she walked away. We will never go there again. Similar things have happened too many times there. Lots of food choices, just saying
Please don't ever go here. The Panera bread we have been to elsewhere has been fantastic. As a matter of fact my wife just went to one the day before that was fantastic which prompted us to go to Panera again but this time the closest one to us not thinking the quality would change drastically. The bill was over $30 for 1.5 sandwiches and a soup and chips after I tipped the highest amount proposed on the screen. It took 20 min to receive my to go order. I had 3 different half sandwiches, so you would think they would be labeled, but they weren't. The sandwiches were super dry. I always ask for extra sauce just in case the company I eat with doesn't put enough on. I double checked my bag thankfully to realize that the extra sauce I ordered was not there. I had to ask for what I ordered again. They didn't have bread for one of the sandwiches that it customarily comes with. Go figure, bread being the staple of Panera Bread they didn't have the bread that normally goes with the sandwhich?. So I chose sourdough, only to get home and find out they put an entirely different bread on the sandwich. What a freaking horrible experience. I will ABSOLUTELY never go here again at this location and I advise you don't either. The atmosphere was bland, dark, and grey. Just horrible!!!!!!!!!!!
Ordered on the tablet at the entrance and waited for the food at dine-in area. Manager came to us and 'scolded' us for her having to call me twice. I was paying attention to the kitchen area to be called from nearby. Whether I missed their call or they called me wrong name, my wife and I felt underserved. Even with pandemic restriction, customers expect to be treated in a decent way.
Restaurantji Recommends
I was out shopping and stopped at Panera for their summer offerings(chicken/poppy seed salad & corn chowder). They were delicious as always. This location has done a good job of adapting for Covid but ironically the overall cleanliness has declined. The bathroom was not good at all.
Fresh bread and fast customer service!
I placed an order online and when I got to the store they told me everything was ready and basically confirmed my order. Once I got home they completely forgot a part of my order and I tried calling twice but they never picked up. I live like 15 min from this Panera and it’s really annoying when they get things wrong specially after confirming that supposedly everything was there because I can’t just drive back whenever they forget something, customers should be able to reach the store when situations like these happen that don’t require going to the store. My order was also paid for so it’s not like I forgot to order, I just wanted a refund on my order but they don’t even bother to answer the phone.
The food was good. But, however after eating a flat bread pizza and some cookies, I broke out in hives. horrible experience. Customer service was good too
We love the family feast option for a weekday dinner: soup, salad and 4 half sandwiches. It always tastes fresh and delicious. The customer service is great too.
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