Arrived at 1130, store opens at 11, no one there, door locked, lights off, door to management office wide open. I'm genuinely not sure this location is truly open?? Note should have at least been left for people swinging by!
Kade Kasper
The couple who helped me were so patient and kind! I will definitely be coming back! We got the gold medal ribbon which was so delicious! I also got the Daquri ice my favorite! My family also tried the mangonada and a chocolate chip shake and they said it was incredible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Daiquiri Ice
Leslie
After well over 8 years of not visiting a Baskin Robbins, I went to one given the 31 special at the end of the month. Was amazed with the 48 flavor options they had and to include the vegan options that were more than the regular place. I ordered 3 types of flavors (for my family and I) and the scoop was the perfect amount. The patience, appreciation, and respect from the staff was one of a kind. Made it a very welcoming experience and my son was thrilled to have gotten a late night ice cream snack during the week. Will definitely be returning!Vegetarian options: Vegan options for dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Danny
Absolutely horrific. Waited ten minutes before the person working even looked at me (two other customers were eating their shakes while I waited patiently). The person working was surly, the place is dirty, and my milkshake smelled off. I’m going to be contacting corporate to get my money back - this is absolutely unconscionable.As impressive as it is, I think I can say without question that this was the worst (*if not second worst*) “restaurant experience” I have had in my entire life. And I lived in Amsterdam for five years.Big yikes, Baskin Robbins. Not a good look.
Atmosphere: 1
Food: 1
Service: 1
Jer Hum
Horrible customer service. And they ripped me off. My personal opinion, if there so miserable at there job. Quit selling ice cream.
Atmosphere: 1
Food: 1
Service: 1
Nobody Love
The guy accused me of giving him a fake $20 bill and threathened to call the police on me. He asked "Police or no police" and I said no police because what else. Then, he gave back the 20 and told me to go. He ended calling them btw.
Atmosphere: 3
Food: 3
Ibrahim Dousky
I hope this helps steer someone to another place and in short version this place is nasty and overpriced with 0 customer service, we walked in, the owner was there but didn't greet us or acknowledge usa, we were wandering Ice cream and had to go to her to say hi to get ice cream.We got 2 ice cream cones for $17 .While we were eating , the second owner seems to be husband was in the bank coughing and clearing phlegm out, this was going on for a few minutes, we just had to walk out.
Atmosphere: 1
Food: 1
Service: 1
Liv Borik
Please don't support a rip offThey charge $8.00 for a small shake or blast
A C.
Terrible service at this location. Ordered a cake three days in advance. Went to pick it up and was told, we don't have that cake my wife is sick. No phone call to let me know, nothing. Don't waste your money or time.
Roger L
Had tmobile Tuesday discount. Tried to use coupon but it kept "failing" and wouldn't honor the discount. Not the first time I've tried to use a reward offer and it seemed to fail at this location. I think they rig their system not to take coupons or promos. Guy even accused me of using it first somewhere else
Tried to use my tuesday tmobile promo but was denied and the owner accused me of using it somewhere else already. Also tried to redeem a birthday reward scoop from here as well and coupon also conveniently wasn't scanning. Not sure what kind of scam they are running. Would never come back to this location
Maryam Amin
This place is sad to go to, the costumer service is terrible. Definitely needs a lot of work!
Robert Rux
As long as they have Daiquiri Ice, I'll keep going there.
Helen Smith
This store always has( .v cv my seasonal flavor, Lemon Custard!
Kenzie B
People working had 0 clue about their menu…walked out without ordering anything. Steer clear if you have allergy needs.
Arrived at 1130, store opens at 11, no one there, door locked, lights off, door to management office wide open. I'm genuinely not sure this location is truly open?? Note should have at least been left for people swinging by!
The couple who helped me were so patient and kind! I will definitely be coming back! We got the gold medal ribbon which was so delicious! I also got the Daquri ice my favorite! My family also tried the mangonada and a chocolate chip shake and they said it was incredible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Daiquiri Ice
After well over 8 years of not visiting a Baskin Robbins, I went to one given the 31 special at the end of the month. Was amazed with the 48 flavor options they had and to include the vegan options that were more than the regular place. I ordered 3 types of flavors (for my family and I) and the scoop was the perfect amount. The patience, appreciation, and respect from the staff was one of a kind. Made it a very welcoming experience and my son was thrilled to have gotten a late night ice cream snack during the week. Will definitely be returning!Vegetarian options: Vegan options for dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrific. Waited ten minutes before the person working even looked at me (two other customers were eating their shakes while I waited patiently). The person working was surly, the place is dirty, and my milkshake smelled off. I’m going to be contacting corporate to get my money back - this is absolutely unconscionable.As impressive as it is, I think I can say without question that this was the worst (*if not second worst*) “restaurant experience” I have had in my entire life. And I lived in Amsterdam for five years.Big yikes, Baskin Robbins. Not a good look.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. And they ripped me off. My personal opinion, if there so miserable at there job. Quit selling ice cream.
Atmosphere: 1
Food: 1
Service: 1
The guy accused me of giving him a fake $20 bill and threathened to call the police on me. He asked "Police or no police" and I said no police because what else. Then, he gave back the 20 and told me to go. He ended calling them btw.
Atmosphere: 3
Food: 3
I hope this helps steer someone to another place and in short version this place is nasty and overpriced with 0 customer service, we walked in, the owner was there but didn't greet us or acknowledge usa, we were wandering Ice cream and had to go to her to say hi to get ice cream.We got 2 ice cream cones for $17 .While we were eating , the second owner seems to be husband was in the bank coughing and clearing phlegm out, this was going on for a few minutes, we just had to walk out.
Atmosphere: 1
Food: 1
Service: 1
Please don't support a rip offThey charge $8.00 for a small shake or blast
Terrible service at this location. Ordered a cake three days in advance. Went to pick it up and was told, we don't have that cake my wife is sick. No phone call to let me know, nothing. Don't waste your money or time.
Had tmobile Tuesday discount. Tried to use coupon but it kept "failing" and wouldn't honor the discount. Not the first time I've tried to use a reward offer and it seemed to fail at this location. I think they rig their system not to take coupons or promos. Guy even accused me of using it first somewhere else
Restaurantji Recommends
Tried to use my tuesday tmobile promo but was denied and the owner accused me of using it somewhere else already. Also tried to redeem a birthday reward scoop from here as well and coupon also conveniently wasn't scanning. Not sure what kind of scam they are running. Would never come back to this location
This place is sad to go to, the costumer service is terrible. Definitely needs a lot of work!
As long as they have Daiquiri Ice, I'll keep going there.
This store always has( .v cv my seasonal flavor, Lemon Custard!
People working had 0 clue about their menu…walked out without ordering anything. Steer clear if you have allergy needs.