Jack in the Box

506 E Wheeler Rd, Moses Lake
(509) 764-1581

Recent Reviews

Ryan B

We pulled up rather late. There were 2 homeless looking people slumped over a picnic table outside. We made our order and pulled up to the window. This dude comes to the window and I notice he kept hitting his head on the window. His eyes were blood shot and he was acting like he was high as a kite or even potentially special needs. He claimed he was “tired” and asked us some questions being nice to kill Time while our food cooked. It was just a weird vibe given our perception of the situation.

Atmosphere: 3

Food: 5

Service: 3

Kenny Martin

Been craving a good-tasting cheeseburger and low and behold it came from Jack in the Box. The taste I was looking for after trying other fast food joints for three weeks.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Onion Rings, Egg Rolls, Jumbo Jack, Large Curly Fry

Isela Rivera

No ranch no ketchup not lemonade what do you yall have? Caca like your face

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Sandwich

yvetta pennington

Just got Frostys and large fries. We went through the drive-thru. Still a long wait.

Atmosphere: 3

Food: 3

Service: 3

Daniel Niebuhr

Wow completely blown away of the lack of customer service, I stood at the counter for at 3 mins with no one there, they had to people just chit chatting at the drive thru i had to yell HELLO 3 times before anyone came to the counter and on top of that the lady working the fryer right in front of me completely ignored everyone at the counter, then when the young lady came to the counter she had the worst attitude like I was a incovience of asking for service. She absolutely did not ask or say hi welcome in or anything just put the food on the counter and said there. Unbelievable how this place runs no customer service or anything here completely RUDE STAFF!!!

Food: 1

Service: 1

Hailey Schultz

I went thru the drive thru got a number 4 plain meal they got that currently just tried to forget the drink and also 6 tacos, tacos only had lettuce no taco sauce no cheese. When they handed my food to me he told me that was all didn’t give me the drink for the meal and when I mentioned something he gave me a dirty look and gave it to me I came in for good quality food and service not to be ripped off

Atmosphere: 1

Food: 1

Service: 1

Skyler Walker

Never have anyone waiting at front counter, have to stand against counter and stare at employees for them to acknowledge you. Even then they will look at you and start doing other things. Dirty and lots of trip hazards.Possibly the worst jack in the box i have been too. Used to be a good resturant.

Atmosphere: 1

Food: 4

Service: 1

Bump Of Death

My meal was awesome 2 boxes of food and stuffed jack o meal and the tacos mozzile sticks good food for the

Atmosphere: 5

Food: 5

Service: 5

jonna pollard

Got food poisoning.

Atmosphere: 1

Food: 1

Service: 2

Genavieve Scheideman

Why would management only schedule 2 employees on new years!? They wanted to refuse service due to backed up orders.Management needed to show

Atmosphere: 4

Food: 5

Service: 2

Brian Rukke

Refused to take my order because they're "just too swamped right now".

Atmosphere: 1

Food: 3

Service: 1

Tammie

The last 5 times I've ordered either through the drive thru or doordash my orders been old, cold. And just incorrect.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: French Fries, Iced Coffee Caramel, Sourdough Jack, Ultimate Breakfast Sandwich, Breakfast Jack, Jumbo Jack, Chicken Sandwich, Ultimate Cheeseburger, Two Tacos

karrie Kakalecik

The chicken strip were delightful and hot!

Atmosphere: 4

Food: 4

Service: 4

Brittney Stucky

Are people that work here illiterate?! I've never gotten what I've ordered. It's always incorrect. Pathetic.

Atmosphere: 1

Food: 1

Service: 1

Night Eye Security

Love this ace all the staff make me feel at home!!!

Atmosphere: 5

Food: 5

Service: 5

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