Really nice people the service is incredible i accidentally ordered the wrong drink and they fixed it immediately free of charge
sammantha stevens
Rayann was so disrespectful asking me what is you want after every 3 seconds of me looking at the menu and then I got my drink and it was spilling out the top and all over the sides and she gave me a nasty look, really disappointed how they treated a customer here.
Super Flyy
This is the worst Starbucks in WA State! They also have the worst employee's that I have ever dealt with. I believe this is due to the management and they would be awesome employees otherwise. You are only as good as your leader. The first day I moved to Port Orchard I went to this Starbucks right before they closed to use the restroom and buy a coffee. I was greeted and asked if I could use their facilities. The employees were closing up and cleaning but they still welcomed me and gave me the code. I used the bathroom. About 5 minutes in I heard a knock on the door! I said I would be out when I finished. I was shocked that I was already being rushed and it had only been 5 min. I finished up and headed out to get a coffee but I would not end up ordering because of the attitudes of the employees. I left with my jaw dragging on the ground in disbelief of how rude and stuck up the employees were acting. I still thanked them and left. This store is a quarter mile from my home and I would be there everyday but unfortunately the next time my husband and I went in for coffees it was so much worse. This time we were greeted by the manager and assistant manager. The manager a red headed gentleman and the assistant manager a dark haired woman. We did not get greeted like they are supposed to do and while my husband was ordering I said I needed to use the restroom. The manager laughed a really snotty laugh and said no your not allowed to use the restroom ever again after yesterday morning. I said I wasn't in the store yesterday morning but I was right before they closed and it only took me a little over 5 minutes. He snapped at me and said it took you eight minutes! They all giggled and he said you people are not allowed to use the restrooms. I assume he was talking about the homeless population here. I think this because there is someone that actually looks similar to where but he was not going to listen to me at all! Since then we have tried a few times to go back and order our drinks from them and every time we are not greeted even though they all greet the people before and after us. They say nothing to us at all. The final straw was the treatment of my husband who wanted to order food and was asking the woman with dark hair about some of the items. She would barely look at him and basically said we couldn't afford the food he was asking about and wanted us to hurry up. She was short and rude! This place is horrible and I have been to hundreds of Starbucks. I started asking around and I was right the homeless community here is treated like dogs lower than dogs by this man. They are never allowed to use the restroom and they will not give them water. It makes me sad that this person is so unprofessional. He is doing his employees an injustice by having them act so unprofessional! Corporate really needs to be involved!
Roc
Love my coffee stop every day
CJ Balstad
I pretty regularly come to this Starbucks and am always treated so nicely from all employees. I am struggling today and got this sweet message. Thank you to whoever wrote this ❤️
Tony Vallejos
Great customer service and great service’s
Atmosphere: 5
Food: 5
Service: 5
Rikki Rivera
Not sure what’s up with the baristas here, but there’s always at least one who is extremely unpleasant to order from or talk to, god forbid you have to for any reason.
Atmosphere: 3
Food: 4
Service: 1
Linda Baker
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
Sunshine Sweetie
Quick and professional
Atmosphere: 5
Food: 5
Service: 5
TR LV
Terrible service! The employees in the evening use foul language and talk about very inappropriate things. The girl with the red hair was using a very derogatory word about gay men. She didn’t care that there were customers right there.
Coffee a muffin and todays paper. Kick back and sip at this starbucks.
Atmosphere: 4
Food: 5
Service: 5
Raeleonskywalka
i was using the bathroom #2 when u gotta go u gotta go. i ask nice the guy points me to the bathroom then gives me the code so i head to go lose some weight lol. but i guess u can’t have color on your skin and take a dump in peace cause they start banging on the door and asking me if i’m ok. i say yeah i’m using the bathroom. he yells back u been in there for a while now i’m no rocket scientist but all i did was use the bathroom. i don’t read magazines or even an i on my phone only long enough to use the bathroom and that was it. so it was very rude. like a black man can’t come into that starbucks and take a #2 in peace they timing u and then tryin to chase u out before u can even wash your hands. i washed my hands but i have never been treated that way at a public restroom it was derogatory. you need to work on your customers service and cultural awareness and respect. cause it was very embarrassing and u don’t do that to the white people taking a dump. i know u don’t. they can take as long as they want but not a black man with a diamond chain on cost more then they car, custom. 10 k in my pocket and they treat me like that. i’m no homeless transient.
Rita S
Not the friendliest barista I’ve ever encountered at this location. Not the ghost of a smile or friendly greeting.
Atmosphere: 5
Food: 5
Service: 2
Renee Christine Preston
I bit into a plastic fork inside my spinach and egg wrap! I took it back and showed them. They made me a new one but didn't offer a refund or a free coffee or anything. They just made excuses! Very disturbing!
Food: 1
Service: 1
claude akers
I needed to do some work and what better place. Coffee and breakfast.
Really nice people the service is incredible i accidentally ordered the wrong drink and they fixed it immediately free of charge
Rayann was so disrespectful asking me what is you want after every 3 seconds of me looking at the menu and then I got my drink and it was spilling out the top and all over the sides and she gave me a nasty look, really disappointed how they treated a customer here.
This is the worst Starbucks in WA State! They also have the worst employee's that I have ever dealt with. I believe this is due to the management and they would be awesome employees otherwise. You are only as good as your leader. The first day I moved to Port Orchard I went to this Starbucks right before they closed to use the restroom and buy a coffee. I was greeted and asked if I could use their facilities. The employees were closing up and cleaning but they still welcomed me and gave me the code. I used the bathroom. About 5 minutes in I heard a knock on the door! I said I would be out when I finished. I was shocked that I was already being rushed and it had only been 5 min. I finished up and headed out to get a coffee but I would not end up ordering because of the attitudes of the employees. I left with my jaw dragging on the ground in disbelief of how rude and stuck up the employees were acting. I still thanked them and left. This store is a quarter mile from my home and I would be there everyday but unfortunately the next time my husband and I went in for coffees it was so much worse. This time we were greeted by the manager and assistant manager. The manager a red headed gentleman and the assistant manager a dark haired woman. We did not get greeted like they are supposed to do and while my husband was ordering I said I needed to use the restroom. The manager laughed a really snotty laugh and said no your not allowed to use the restroom ever again after yesterday morning. I said I wasn't in the store yesterday morning but I was right before they closed and it only took me a little over 5 minutes. He snapped at me and said it took you eight minutes! They all giggled and he said you people are not allowed to use the restrooms. I assume he was talking about the homeless population here. I think this because there is someone that actually looks similar to where but he was not going to listen to me at all! Since then we have tried a few times to go back and order our drinks from them and every time we are not greeted even though they all greet the people before and after us. They say nothing to us at all. The final straw was the treatment of my husband who wanted to order food and was asking the woman with dark hair about some of the items. She would barely look at him and basically said we couldn't afford the food he was asking about and wanted us to hurry up. She was short and rude! This place is horrible and I have been to hundreds of Starbucks. I started asking around and I was right the homeless community here is treated like dogs lower than dogs by this man. They are never allowed to use the restroom and they will not give them water. It makes me sad that this person is so unprofessional. He is doing his employees an injustice by having them act so unprofessional! Corporate really needs to be involved!
Love my coffee stop every day
I pretty regularly come to this Starbucks and am always treated so nicely from all employees. I am struggling today and got this sweet message. Thank you to whoever wrote this ❤️
Great customer service and great service’s
Atmosphere: 5
Food: 5
Service: 5
Not sure what’s up with the baristas here, but there’s always at least one who is extremely unpleasant to order from or talk to, god forbid you have to for any reason.
Atmosphere: 3
Food: 4
Service: 1
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
Quick and professional
Atmosphere: 5
Food: 5
Service: 5
Terrible service! The employees in the evening use foul language and talk about very inappropriate things. The girl with the red hair was using a very derogatory word about gay men. She didn’t care that there were customers right there.
Restaurantji Recommends
Coffee a muffin and todays paper. Kick back and sip at this starbucks.
Atmosphere: 4
Food: 5
Service: 5
i was using the bathroom #2 when u gotta go u gotta go. i ask nice the guy points me to the bathroom then gives me the code so i head to go lose some weight lol. but i guess u can’t have color on your skin and take a dump in peace cause they start banging on the door and asking me if i’m ok. i say yeah i’m using the bathroom. he yells back u been in there for a while now i’m no rocket scientist but all i did was use the bathroom. i don’t read magazines or even an i on my phone only long enough to use the bathroom and that was it. so it was very rude. like a black man can’t come into that starbucks and take a #2 in peace they timing u and then tryin to chase u out before u can even wash your hands. i washed my hands but i have never been treated that way at a public restroom it was derogatory. you need to work on your customers service and cultural awareness and respect. cause it was very embarrassing and u don’t do that to the white people taking a dump. i know u don’t. they can take as long as they want but not a black man with a diamond chain on cost more then they car, custom. 10 k in my pocket and they treat me like that. i’m no homeless transient.
Not the friendliest barista I’ve ever encountered at this location. Not the ghost of a smile or friendly greeting.
Atmosphere: 5
Food: 5
Service: 2
I bit into a plastic fork inside my spinach and egg wrap! I took it back and showed them. They made me a new one but didn't offer a refund or a free coffee or anything. They just made excuses! Very disturbing!
Food: 1
Service: 1
I needed to do some work and what better place. Coffee and breakfast.
Atmosphere: 5
Food: 5
Service: 5
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