Light skin gentleman verbally cussing at me didn’t want to make my order unpleasant experience
Ryan Connell
January 3rd, 2025 8:58 PM The lone worker in the store had a bad attitude. She didn't welcome me in to the store, didn't have a name badge on so I can't name her here, receipt didn't have her name either. Long hair loosely tied back but lots of strands weren't tied back. She should be wearing a hairnet. My sandwich was not toasted long enough as the meat was still cold. She was not conversational at all and came off like she'd rather be anywhere but there. Not customer service oriented at all. If I come back here, I will walk out immediately if I see her behind the counter. Extremely unsatisfied with my experience here.
Gurdeep Khurmi
Gentle man working at 9 am on Dec. 10th is totally rude and unprofessional for the customer service. They need to teach that guy what is customer service at sub stores
Silver Dragon
The staff were friendly but the entire damn order was screwed up. Things we did not ask for wound up on the sandwiches, they over did the mayo by a lot, and did not actually put the rig it sandwiches in the proper bag. The staff was also high as hell. This is unacceptable. I understand how hard the fasts food business is being a Taco Bell employee, but this is far from an isolated incident. This is just the worst it has ever been. Don’t order from here.
Atmosphere: 1
Food: 1
Service: 1
Bobbylee Willis
Day old bread was so crusty and flaky it was all over everything, they didn’t have cheese bread and this is what out three foot long meals was made with, it happened before but wouldn’t go there a third time no matter how convenient that place was to where we go. Soda machine was also out of order so you had to buy water from the cooler and no ice Employee wasn’t the problem here but the owner of the franchise has a lot of places in Kitsap county having to do the same thing with the day old bread so it’s about pocketing profit. What a shame Kitsap.
Atmosphere: 3
Food: 1
Service: 3
Abigail Olson
really bad management. Robbie was sweet and friendly but thats about it
Atmosphere: 1
Food: 1
Service: 1
Anon ymous
bad management, really slow service
Atmosphere: 1
Food: 1
Service: 1
Bubbly
really bad management.. took forever for my food to come out and the employees seemed miserable.. terrible work environment it seems like
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cinnabon Footlong Churro
jay cee
Very expensive now.I don't know what happened but they need to fix it
Atmosphere: 2
Food: 4
Service: 3
Vernie Vlog
Very slow, inattentive, and understaffed. Food is decent as usual.Update: Robbie, the employee did a fantastic job and made the perfect sandwich. Increased from 1* - > 3* from experience with him alone.
Gentleman working absolutely UNFRIENDLY and Unwelcoming... The "6 inch" subs are most definitely not 6 inches anymore! Absolutely ridiculous... Prices increase, product, quality and service decrease!
Atmosphere: 2
Food: 1
Service: 2
Rachelle Barron Knight
Poor management. Terrible customer service. I stood there for five minutes and they never even made eye contact with me let alone greeted me. I walked out and I'm never coming back. This is how you quickly go out of business.
Atmosphere: 1
Service: 1
mercedes groff
Malachi was my server tonight he did an amazing job! Very friendly great customer service! Made our sandwiches great (I ordered three) and he was also making some online orders all by himself! While some other employees were chatting and laughing in the back room I wish my digital tip could just go to him instead of sharing it with the ones that weren’t doing anything to help him at a very busy time.
Atmosphere: 5
Food: 5
Service: 5
Ryan Connell 5150
November 11th, 2023 6:35pmThe one worker that was making my sandwich had to be told by me what was on the sandwich a few times despite the guide on his side of the counter telling him what's on it. Also both workers had long hair and neither had hair nets on. A beanie is not an adequate hair retention device when the long hair sticks out from it at the bottom.
Atmosphere: 1
Food: 5
Service: 1
Kathleen Purvis
No napkins and no bag for sandwich. Artisan was not friendly.
Light skin gentleman verbally cussing at me didn’t want to make my order unpleasant experience
January 3rd, 2025 8:58 PM The lone worker in the store had a bad attitude. She didn't welcome me in to the store, didn't have a name badge on so I can't name her here, receipt didn't have her name either. Long hair loosely tied back but lots of strands weren't tied back. She should be wearing a hairnet. My sandwich was not toasted long enough as the meat was still cold.
She was not conversational at all and came off like she'd rather be anywhere but there. Not customer service oriented at all. If I come back here, I will walk out immediately if I see her behind the counter. Extremely unsatisfied with my experience here.
Gentle man working at 9 am on Dec. 10th is totally rude and unprofessional for the customer service. They need to teach that guy what is customer service at sub stores
The staff were friendly but the entire damn order was screwed up. Things we did not ask for wound up on the sandwiches, they over did the mayo by a lot, and did not actually put the rig it sandwiches in the proper bag. The staff was also high as hell. This is unacceptable. I understand how hard the fasts food business is being a Taco Bell employee, but this is far from an isolated incident. This is just the worst it has ever been. Don’t order from here.
Atmosphere: 1
Food: 1
Service: 1
Day old bread was so crusty and flaky it was all over everything, they didn’t have cheese bread and this is what out three foot long meals was made with, it happened before but wouldn’t go there a third time no matter how convenient that place was to where we go. Soda machine was also out of order so you had to buy water from the cooler and no ice Employee wasn’t the problem here but the owner of the franchise has a lot of places in Kitsap county having to do the same thing with the day old bread so it’s about pocketing profit. What a shame Kitsap.
Atmosphere: 3
Food: 1
Service: 3
really bad management. Robbie was sweet and friendly but thats about it
Atmosphere: 1
Food: 1
Service: 1
bad management, really slow service
Atmosphere: 1
Food: 1
Service: 1
really bad management.. took forever for my food to come out and the employees seemed miserable.. terrible work environment it seems like
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cinnabon Footlong Churro
Very expensive now.I don't know what happened but they need to fix it
Atmosphere: 2
Food: 4
Service: 3
Very slow, inattentive, and understaffed. Food is decent as usual.Update: Robbie, the employee did a fantastic job and made the perfect sandwich. Increased from 1* - > 3* from experience with him alone.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Gentleman working absolutely UNFRIENDLY and Unwelcoming... The "6 inch" subs are most definitely not 6 inches anymore! Absolutely ridiculous... Prices increase, product, quality and service decrease!
Atmosphere: 2
Food: 1
Service: 2
Poor management. Terrible customer service. I stood there for five minutes and they never even made eye contact with me let alone greeted me. I walked out and I'm never coming back. This is how you quickly go out of business.
Atmosphere: 1
Service: 1
Malachi was my server tonight he did an amazing job! Very friendly great customer service! Made our sandwiches great (I ordered three) and he was also making some online orders all by himself! While some other employees were chatting and laughing in the back room I wish my digital tip could just go to him instead of sharing it with the ones that weren’t doing anything to help him at a very busy time.
Atmosphere: 5
Food: 5
Service: 5
November 11th, 2023 6:35pmThe one worker that was making my sandwich had to be told by me what was on the sandwich a few times despite the guide on his side of the counter telling him what's on it. Also both workers had long hair and neither had hair nets on. A beanie is not an adequate hair retention device when the long hair sticks out from it at the bottom.
Atmosphere: 1
Food: 5
Service: 1
No napkins and no bag for sandwich. Artisan was not friendly.
Atmosphere: 3
Food: 5
Service: 2
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