McDonald's

Name: McDonald's
Address: 1620 S Grand Ave, Pullman, Washington, 99163, US
Telephone: (509) 332-6725
Price range: $
Rating: 3.7

$ • Fast Food, Burgers, Coffee Shops

Hours:
1620 S Grand Ave, Pullman
(509) 332-6725

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About McDonald's

McDonald's is a restaurant with a drive-thru that usually doesn't have long wait times. It has parking spaces both close and further away. The restaurant is known for being kid-friendly, with a children's area for play. The building is described as pretty and clean, with a stone look. Many customers appreciate the cleanliness and friendly, efficient service of the staff. However, some customers found the new ordering system frustrating, as it requires them to input their own orders rather than speaking to a cashier. This change has made some feel like they are doing the work of the employees, leading to complaints about the experience. The playground is a hit with kids, but some were disappointed that the air hockey costs money. The food is described as yummy for McDonald's, although some customers feel that it is overpriced and not always fresh. The playplace is spacious and a positive feature if one doesn't mind germs. Overall, McDonald's is described as a slightly more exciting and fun place than expected, but it faces challenges with the ordering system and food pricing. It is accessible by wheelchair, but the doors can be heavy and the bathroom may be difficult to use for those with mobility issues. Customers are suggested to consider going to Arby's instead. Recent reviews mention good food, but some issues with wrong orders and poor service, with staff distracted and not apologizing. Others found the kiosk frustrating, waiting 15 minutes to use the app and then choosing to order at the counter instead. The drive-thru remains a highlight, with friendly staff and consistent food quality, making it a convenient stop on the way home.