very rude to customer service. they're out of stuff they don't even post it on the board or say anything to you about it
Susan G
So disorganized and out of ingredients.
Atmosphere: 2
Food: 3
Service: 2
m mars
Imagine this. A diesel truck In front of you at the drive through. They say the are ready to take your order. The diesel and 101 traffic is loud, so when the order taker wants you to repeat your order, you say it louder. Get to the window and the manager opens the window and states "We refuse to serve you. You were disrespectful." What? By asking to repeat my order, it was clear I was not heard. So much for our trips to DQ for late afternoon ice cream and lunch specials.
Service: 1
Andrea Schafer
My partner and I have visited this Dairy Queen a handful of times in the past month or so while staying in Raymond. We both work in the food service industry and have for years so we are generally very patient and understanding when it comes to errors in orders or mistakes. They happen. With that said, it has yet to fail that every single time we have been in or used the drive thru there is an issue. We usually just order Blizzards. The only consistent thing we've come to depend on is seeing food wasted when the orders are not made correctly. We've watched them make it wrong and thrown out over and over again. Just to drive home to enjoy our treat and find that it's still wrong. Wrong flavor, wrong ingredients, not mixed well leaving half of the mix in's all on the top and all soft serve on the bottom. We've mentioned it politely when coming in, never asked for our money back or made a big deal, no compensation has ever been offered. Let alone an effort to assure accuracy. It's very frustrating. The over all service is kind but there seems to be some room for improvement in training the staff to read tickets or know how to follow directions. At the least you could maybe offer the mistakes for free vs just throwing them out. Small gestures can insure return customers, just saying.
Martin Sebastian Deubert
Raymond DQ is the best
Atmosphere: 5
Food: 5
Service: 5
Aaron Bond
Lyssa is the Awesomest!!
Doug Smith
Have a great patty for the ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Oreo Brooke Blizzard
Sherry Welding
Just had fries, good but small
Atmosphere: 4
Food: 4
Service: 4
Grimm82 NinerFaN
I've had better I've had worse nothing very
Atmosphere: 3
Food: 3
Service: 2
Raelene
Sat at counter as 2 EMPLOYEES WALKED BY ME TWICE NOT EVEN Acknowledging ME NOT ONCE DID EITHER EMPLOYEE SAY " WELCOME TO DAIRY QUEEN ILL BE RIGHT WITH YOU" (BOTH LOOKED AT ME) THEN REFUSED TO SERVE ME CAUSE I WAS RUDE TO THEM FOR MAKING ME WAIT FOR 10 MINUTES ?????? I'll NEVER EAT THERE AGAIN!!!!!!!!
Was to skimpy on the toppings for the banana split. Wish I'd taken a picture. The small blizzard and vanilla milkshake were good.
Atmosphere: 5
Food: 3
Service: 5
Brian Wright
The young workers at this restaurant, were polite, pleasant and professional. The order was accurate and the food was great. Very clean as well!Parking: Convenient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips- Regular Fry- Small Pop, Reese's PB Cup Mini Blizzard
Ginger Enochs
Dairy Queen is for every Queen.
Atmosphere: 4
Food: 4
Service: 4
Jon Everitt
Ordering at the drive thru is about as painful as it gets. I just can't justify paying these prices for such wretched service. No
very rude to customer service. they're out of stuff they don't even post it on the board or say anything to you about it
So disorganized and out of ingredients.
Atmosphere: 2
Food: 3
Service: 2
Imagine this. A diesel truck In front of you at the drive through. They say the are ready to take your order. The diesel and 101 traffic is loud, so when the order taker wants you to repeat your order, you say it louder. Get to the window and the manager opens the window and states "We refuse to serve you. You were disrespectful." What? By asking to repeat my order, it was clear I was not heard. So much for our trips to DQ for late afternoon ice cream and lunch specials.
Service: 1
My partner and I have visited this Dairy Queen a handful of times in the past month or so while staying in Raymond. We both work in the food service industry and have for years so we are generally very patient and understanding when it comes to errors in orders or mistakes. They happen. With that said, it has yet to fail that every single time we have been in or used the drive thru there is an issue. We usually just order Blizzards. The only consistent thing we've come to depend on is seeing food wasted when the orders are not made correctly. We've watched them make it wrong and thrown out over and over again. Just to drive home to enjoy our treat and find that it's still wrong. Wrong flavor, wrong ingredients, not mixed well leaving half of the mix in's all on the top and all soft serve on the bottom. We've mentioned it politely when coming in, never asked for our money back or made a big deal, no compensation has ever been offered. Let alone an effort to assure accuracy. It's very frustrating. The over all service is kind but there seems to be some room for improvement in training the staff to read tickets or know how to follow directions. At the least you could maybe offer the mistakes for free vs just throwing them out. Small gestures can insure return customers, just saying.
Raymond DQ is the best
Atmosphere: 5
Food: 5
Service: 5
Lyssa is the Awesomest!!
Have a great patty for the ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Oreo Brooke Blizzard
Just had fries, good but small
Atmosphere: 4
Food: 4
Service: 4
I've had better I've had worse nothing very
Atmosphere: 3
Food: 3
Service: 2
Sat at counter as 2 EMPLOYEES WALKED BY ME TWICE NOT EVEN Acknowledging ME NOT ONCE DID EITHER EMPLOYEE SAY " WELCOME TO DAIRY QUEEN ILL BE RIGHT WITH YOU" (BOTH LOOKED AT ME) THEN REFUSED TO SERVE ME CAUSE I WAS RUDE TO THEM FOR MAKING ME WAIT FOR 10 MINUTES ?????? I'll NEVER EAT THERE AGAIN!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was to skimpy on the toppings for the banana split. Wish I'd taken a picture. The small blizzard and vanilla milkshake were good.
Atmosphere: 5
Food: 3
Service: 5
The young workers at this restaurant, were polite, pleasant and professional. The order was accurate and the food was great. Very clean as well!Parking: Convenient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips- Regular Fry- Small Pop, Reese's PB Cup Mini Blizzard
Dairy Queen is for every Queen.
Atmosphere: 4
Food: 4
Service: 4
Ordering at the drive thru is about as painful as it gets. I just can't justify paying these prices for such wretched service. No
Atmosphere: 1
Food: 3
Service: 1
Excellent food, especially the
Atmosphere: 5
Food: 5
Service: 5