Pizza Hut

1900 George Washington Way, Richland
(509) 946-9221

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Recent Reviews

I must give 5 stars for the amazing customer service at this Pizza Hut.
Let me explain.
We lost one of my Uncle's and a few months later my Papa. My grandma moved to another city recently. My beautiful Aunt stayed in Richland. I had a memorial blanket made for her to be reminded of how loved she, it had pictures of her late Dad, brother and of course of her Mom who is now living a few hours away.
All of this to say that when I sent the package...
Went to pickup an online order. The other was ready a few minutes early which was great. The restaurant was clean but the dining area was dark and needed more lighting. The person at the counter was polite. The pizza was a simple pepperoni. I love pepperoni and maybe it's just me and my tastes might have changed but the pizza was just ok.
Ok... The "no tip" shame needs to stop! I order on the app, I pay on the app, I get in my car and drive to Pizza Hut, get out of my car go inside and pick up my order. Every time they point out that I didn't leave a "tip" I say no thank you and then always get a dirty look and after that they don't speak to me. I am unsure what I would be tipping for when I am picking up my own order?

We partake in this establishment frequently........

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