Had to use the bathroom before I ordered and the young lady was really hesitant to let me use it before I ordered which was very frustrating. She finally let me use it but not asking me if I wanted to order before I used the restroom at least twice.
Atmosphere: 3
Food: 5
Service: 2
Tyler Posegate
I definitely would say the zips in Richland is better than this one. First off I asked for what flavors of shakes they had. The guy rudely said on the left of the menu. In fact the best part is they weren't they are on the right. It looked like they only had 3 flavors which is far less than the Richland Zips.
Atmosphere: 3
Food: 3
Service: 2
Jill Thompson
Great atmosphere! I love their last update to the place!! Their food is good, except my fish was very dry and overcooked this time, service is friendly/nice and it was just an all over good experience!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Strips and Fries
Kayla Blower
Title: Disappointing Experience at Zip's Fast FoodI recently had an extremely unsatisfactory experience at Zip's Fast Food that has left me deeply disappointed and frustrated. After ordering a meal with specific instructions for no tomatoes, I was disheartened to discover that not only were there tomatoes in my food, but it was also served cold. Understandably disappointed, I called the restaurant to address the issue, only to be told to return and that my order would be remade correctly.Hoping for a resolution, I returned to the restaurant with my receipt and the incorrect food, only to be met with further disappointment. The staff flatly refused to rectify the mistake, despite my clear evidence and the assurance given to me over the phone. The lack of accountability and unwillingness to correct their error left me appalled and utterly disheartened.The abysmal customer service I received during this entire ordeal was simply unacceptable. As a result of this experience, I have decided that I will no longer be patronizing Zip's Fast Food. It is regrettable that a once favored establishment has let its standards slip so dramatically. I can no longer justify wasting my hard-earned money on a business that fails to uphold even the most basic customer service standards.In conclusion, my experience at Zip's Fast Food was nothing short of a letdown. The cold food and the staff's refusal to address their mistake have led me to the conclusion that my patronage is no longer welcome. It is with a heavy heart that I bid farewell to a restaurant I once enjoyed, but I simply cannot support a business that fails to prioritize customer satisfaction.
Just meh.
Food: 1
Service: 2
Good inexpensive burgers.Parking: Most of the Zips have lots for 20 to 30 cars
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger, Onion Rings, Bacon Cheese Burger w Fries and Coffee Shake, Chicken Strips and Fries
Great food and customer service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt Sandwich, Banana Split, 2 Cheeseburgers Fries Tater Tots and Fried Pickles
Delicious as always, I've been eating here for longer than I can remember. The best place to get a shake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger w Fries and Coffee Shake
Always love your food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Deep Fried, Onion Rings
Fries are great, burgers meh. Not worth the price increases due to wage and food costs. Our state is going to kill small indies like this place.
Atmosphere: 1
Food: 3
Service: 3
Looks can be deceiving! The interior of this restaurant is very nice. The food is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger and Fries
Friendly staff and old fashioned burgers. Great flavor and fresh veggies. Clean and well maintained dining area. Our new favorite place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
Good for the price!
Food: 3
Service: 3
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, 2 Cheeseburgers Fries Tater Tots and Fried Pickles
Restaurantji Recommends
Excellent as
Atmosphere: 5
Food: 4
Service: 4
Had to use the bathroom before I ordered and the young lady was really hesitant to let me use it before I ordered which was very frustrating. She finally let me use it but not asking me if I wanted to order before I used the restroom at least twice.
Atmosphere: 3
Food: 5
Service: 2
I definitely would say the zips in Richland is better than this one. First off I asked for what flavors of shakes they had. The guy rudely said on the left of the menu. In fact the best part is they weren't they are on the right. It looked like they only had 3 flavors which is far less than the Richland Zips.
Atmosphere: 3
Food: 3
Service: 2
Great atmosphere! I love their last update to the place!! Their food is good, except my fish was very dry and overcooked this time, service is friendly/nice and it was just an all over good experience!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Strips and Fries
Title: Disappointing Experience at Zip's Fast FoodI recently had an extremely unsatisfactory experience at Zip's Fast Food that has left me deeply disappointed and frustrated. After ordering a meal with specific instructions for no tomatoes, I was disheartened to discover that not only were there tomatoes in my food, but it was also served cold. Understandably disappointed, I called the restaurant to address the issue, only to be told to return and that my order would be remade correctly.Hoping for a resolution, I returned to the restaurant with my receipt and the incorrect food, only to be met with further disappointment. The staff flatly refused to rectify the mistake, despite my clear evidence and the assurance given to me over the phone. The lack of accountability and unwillingness to correct their error left me appalled and utterly disheartened.The abysmal customer service I received during this entire ordeal was simply unacceptable. As a result of this experience, I have decided that I will no longer be patronizing Zip's Fast Food. It is regrettable that a once favored establishment has let its standards slip so dramatically. I can no longer justify wasting my hard-earned money on a business that fails to uphold even the most basic customer service standards.In conclusion, my experience at Zip's Fast Food was nothing short of a letdown. The cold food and the staff's refusal to address their mistake have led me to the conclusion that my patronage is no longer welcome. It is with a heavy heart that I bid farewell to a restaurant I once enjoyed, but I simply cannot support a business that fails to prioritize customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1