Last time I went was about 1.5-2 years ago and today realized they moved their store a unit or two down. It’s smaller and the selection is also much smaller.
They used to have so many interesting flavors but now it’s a basic place. The parking is limited.
Atmosphere: 2
Food: 4
Service: 5
Ian Maddox
On two separate occasions now, I've ordered doughnuts only to find them completely raw batter in the middle. I'm not talking about Boston creme filling or partially baked dough, this was straight up wet, stretchy, and cold doughnut batter that was visibly distinct from the cream filling. I figured the first time was a fluke but this is clearly a problem.
Donut Factory used to be amazing when they were in the storefront at the far end of the building. They changed management, moved, and rebranded and they left all the quality behind in the change. Before, they would be open late with plenty of selection. Now they are selling the last of the display case donuts at 11am and are frequently closed by 2 because they are out of stock.
Atmosphere: 3
Food: 1
Service: 3
H B
The employee that was there was super kind and helpful (morning of August 22nd, long braids and blue sweatshirt) and the donut slapped. Thank you!
Food: 5
Service: 5
grace n
I used to love this place and came here a couple to few times a week. They had amazing Italian sodas. The ones without redbull. I moved away for a year and back for the summer and wanted to come get an amazing donut and a regular Italian soda. It was $5. She made it with sparkling lemonade (or something( it should be club soda , unless specified otherwise). And then she put milk in it. Not half and half. And she put a ton of milk in. More milk than the sparkling lemonade . I came back today. Hoping for better service. She told me the price for a 16 oz Italian soda instead of the 20oz and then it ended being an extra $2. I asked her (and the guy with her) to make it with club soda and half and half. The Italian soda tastes l like watered down half and half. Again way too much half n half and I think they just used normal water. 16oz of watered down half and half with some orange syrup for $6
Jordan Hanssen
I picked up my buddy here. All he wanted was a coffee and they made him buy a doughnut first. Both of them were unimpressive.
What place makes you buy a doughnut if all you want is coffee? That’s absurd. The coffee was a shitty five dollar latte, and the doughnut was four bucks. One can pay a dollar more at one of the amazing bakeries this town has to offer and get an edible version of the same thing.
Making folks buy something to get to a cup of coffee is super lame. Whatever upper management skin tag decided this was a good policy to make there employees enforce should take a long walk off a short pier.
Buy a doughnut to get to a crappy cup of coffee. You got to be joking.
I know taste is subjective, so maybe to someone else it would have been great coffee and a great doughnut… but to have to buy one to get the other is stupid, offensive, not right nor polite. Unfortunately my friend was given this impression of this city and that makes me sad.
Whoever is in upper management in doughnut shop world, get your act together.
Mark Boxley
We’re in from out-of-town and walked here from our hotel. Donuts were great, coffee too, and the service was awesome!
Atmosphere: 5
Food: 5
Service: 5
Lilith Ann Morris
Lovely people. Consistent donuts.
Atmosphere: 5
Food: 5
Service: 5
Benjamin Lawing
Omg. Get the maple bacon donut and the old-fashioned with chocolate icing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Fancy Donuts, Bacon Maple Bar
Poonam Baranwal
Loved their donuts. Tried Rainbow, Lavender, Coconut and Chocolate donuts which are good in taste. Pretty close to the University of Washington and can be tried once.
Excellent donuts and friendly service. In town visiting family and had the distinct pleasure of meeting Chou. She was knowledgeable and so sweet. And the donuts are absolutely delicious!!!
Atmosphere: 4
Food: 5
Service: 5
Casey Berry
Very very lame
Atmosphere: 1
Food: 1
Service: 1
Michael Fairbairn
stinks
S S v
Justice for charlize
Atmosphere: 1
Food: 1
Service: 1
K Woo
Dude working the register and handing out donuts had a nonchalant no care vibe. He didn't even say hi. Maple bacon donut was a pretty mid experience.
Donuts taste pretty sweet. Nothing special.
Last time I went was about 1.5-2 years ago and today realized they moved their store a unit or two down. It’s smaller and the selection is also much smaller.
They used to have so many interesting flavors but now it’s a basic place. The parking is limited.
Atmosphere: 2
Food: 4
Service: 5
On two separate occasions now, I've ordered doughnuts only to find them completely raw batter in the middle. I'm not talking about Boston creme filling or partially baked dough, this was straight up wet, stretchy, and cold doughnut batter that was visibly distinct from the cream filling. I figured the first time was a fluke but this is clearly a problem.
Donut Factory used to be amazing when they were in the storefront at the far end of the building. They changed management, moved, and rebranded and they left all the quality behind in the change. Before, they would be open late with plenty of selection. Now they are selling the last of the display case donuts at 11am and are frequently closed by 2 because they are out of stock.
Atmosphere: 3
Food: 1
Service: 3
The employee that was there was super kind and helpful (morning of August 22nd, long braids and blue sweatshirt) and the donut slapped. Thank you!
Food: 5
Service: 5
I used to love this place and came here a couple to few times a week. They had amazing Italian sodas. The ones without redbull. I moved away for a year and back for the summer and wanted to come get an amazing donut and a regular Italian soda. It was $5. She made it with sparkling lemonade (or something( it should be club soda , unless specified otherwise). And then she put milk in it. Not half and half. And she put a ton of milk in. More milk than the sparkling lemonade . I came back today. Hoping for better service. She told me the price for a 16 oz Italian soda instead of the 20oz and then it ended being an extra $2.
I asked her (and the guy with her) to make it with club soda and half and half. The Italian soda tastes l like watered down half and half. Again way too much half n half and I think they just used normal water.
16oz of watered down half and half with some orange syrup for $6
I picked up my buddy here. All he wanted was a coffee and they made him buy a doughnut first. Both of them were unimpressive.
What place makes you buy a doughnut if all you want is coffee? That’s absurd. The coffee was a shitty five dollar latte, and the doughnut was four bucks. One can pay a dollar more at one of the amazing bakeries this town has to offer and get an edible version of the same thing.
Making folks buy something to get to a cup of coffee is super lame. Whatever upper management skin tag decided this was a good policy to make there employees enforce should take a long walk off a short pier.
Buy a doughnut to get to a crappy cup of coffee. You got to be joking.
I know taste is subjective, so maybe to someone else it would have been great coffee and a great doughnut… but to have to buy one to get the other is stupid, offensive, not right nor polite. Unfortunately my friend was given this impression of this city and that makes me sad.
Whoever is in upper management in doughnut shop world, get your act together.
We’re in from out-of-town and walked here from our hotel. Donuts were great, coffee too, and the service was awesome!
Atmosphere: 5
Food: 5
Service: 5
Lovely people. Consistent donuts.
Atmosphere: 5
Food: 5
Service: 5
Omg. Get the maple bacon donut and the old-fashioned with chocolate icing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Fancy Donuts, Bacon Maple Bar
Loved their donuts. Tried Rainbow, Lavender, Coconut and Chocolate donuts which are good in taste. Pretty close to the University of Washington and can be tried once.
Atmosphere: 4
Food: 4
Service: 5
Doughnut was solid as a rock
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent donuts and friendly service.
In town visiting family and had the distinct pleasure of meeting Chou. She was knowledgeable and so sweet.
And the donuts are absolutely delicious!!!
Atmosphere: 4
Food: 5
Service: 5
Very very lame
Atmosphere: 1
Food: 1
Service: 1
stinks
Justice for charlize
Atmosphere: 1
Food: 1
Service: 1
Dude working the register and handing out donuts had a nonchalant no care vibe. He didn't even say hi. Maple bacon donut was a pretty mid experience.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon Maple Bar
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