Fogo de Chão Brazilian Steakhouse
400 University St Suite 100, Seattle
(206) 656-0711
Recent Reviews
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I enjoyed my experience at Fogo de Chão. The gauchos were very friendly and courteous with us and the food kept coming generously! I would definitely recommend it. We came in for lunch and left full 😋
Atmosphere: 5
Food: 5
Service: 5
I rarely leave negative reviews, but our experience at Fogo de Chao over the long weekend left us completely disappointed—not because of the food or our server, but because of how management handled a simple issue.
We made reservations well in advance and opted for the all-you-can-eat meat selection, which included picanha, tomahawk, steak, chicken, pork, and lamb chops. Nowhere were we told that tomahawk and lamb chops had to be specifically requested, so we waited for them to come around—which never happened. When we finally realized and requested for the lamb chops, the lamb chops arrived completely raw. And I don’t mean rare—I mean inedible, raw. Even our server was shocked and visibly disgusted by how undercooked they were. She immediately told us the manager would come over to address the issue.
This is where things went from bad to worse. The manager finally arrived—not to apologize, not to acknowledge the issue, but with a snobbish attitude that made it seem like we were the problem. Her first words? "I heard you wanted to talk to me about the lamb chops." No apology. No concern. Just pure indifference. When we pointed out the issue, her response was basically an uninterested "okay"—as if we were wasting her time.
At a high-end restaurant, you expect at least a baseline level of professionalism and customer service. Mistakes happen—that’s understandable. But how you handle them makes all the difference. This was a situation that could have been easily fixed with a simple apology and some effort to make things right. Instead, we were met with zero accountability and one of the worst customer service experiences we’ve ever had.
We left feeling completely unvalued as customers. For the price point of this restaurant, the lack of professionalism from management is unacceptable. The food itself was great, and our server did her best, but the attitude from the top ruined the entire experience.
Fogo de Chão was amazing, service was top notch and the food was delicious. Hosena and Suresh made us feel at home and gave us first class customer service, we will definitely comeback.
Atmosphere: 5
Food: 5
Service: 5
This was our first visit and we enjoyed our dining experience .We came with some friends and our Server Hosena was very caring and detailed about the menu .
Mr Suresh. Customer service was top notch and very professional and his guest relationship was excellent
Atmosphere: 5
Food: 5
Service: 5
Great service and kudos to Luis, from the Gauchos team for his customer centricity and friendliness!
Kid-friendliness: Love the Kid friendly approach!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese with Honey, Salad Bar
Took my nephew here for his birthday, service was great and food was amazing
Atmosphere: 5
Food: 5
Service: 5
Visiting from Hawaii and wanted to try something new. This restaurant was amazing! The atmosphere and food made the experience 100% worth it. Highly recommend if you are in town. Mahalo nui loa to the highly attentive and welcoming staff. 🤙🏾
Amazing food and fast service. Best steakhouse in Seattle. Positive and helpful staff. Would come back!
Kid-friendliness: Great for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wagyu New York Strip 20oz Raw
Fogo de Chao has been a wonderful experience. Everything from the drink and salad bar selection, all the way through to the main service plates.
Our service was conducted tonight by Johnson and Lucas, and I was blown away by their attention to detail. Our staff was very kind and attentive, as well as knowledgeable about the menu and they were willing to make small alterations to accomodate their guests.
Overal, a fantastic dining experience. Everything was superb and i would love to come back soon.
Atmosphere: 5
Food: 5
Service: 5
I had an incredible dining experience at Fogo De Chão. The food was absolutely outstanding—perfectly cooked steaks, delicious salad bar. The service was just as impressive, with the staff going above and beyond to ensure a memorable meal.
A special shoutout to Suresh, who provided exceptional service with professionalism, warmth, and attention to detail. He truly made the evening even more enjoyable. Johnson and Lucas were also fantastic, adding to the great atmosphere with their friendly and attentive service.
If you’re looking for a top-tier steakhouse experience, this is the place to go. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Cheesecake Brulee
Restaurantji Recommends
Hello, good evening, the service is really excellent and the food was delicious. Of course. I recommend it 100% and I will return soon.
Atmosphere: 5
Food: 5
Service: 5
Great service and food was amazing! Definitely recommend coming here for steak lovers
Atmosphere: 5
Food: 5
Service: 5
Date night was great here, food was amazing! just a lil bit of a wait time to be seated
Atmosphere: 5
Food: 5
Service: 4
Drinks were great and the steak was better. Busy all the time, and they handle it very well.
Atmosphere: 5
Food: 5
Service: 5
Devon was a really great server. He was attentive and remade a drink when it was needed. Great experience!
Atmosphere: 5
Food: 5
Service: 5
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