Insomnia Cookies

1513 Broadway, Seattle
(206) 257-3133

Recent Reviews

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Parnisia

⭐️⭐️⭐️⭐️⭐️
The best late-night cookie fix in Seattle! Warm, gooey, and fresh from the oven — exactly what you want when the cravings hit. The variety is amazing: chocolate chunk, oatmeal raisin, double chocolate, and even a vegan/gluten-free option that surprised me with how good it was.

I never ate sweets growing up, but age shifts the mind and body, and these cookies have become my guilty pleasure. Perfect for sharing with friends, late study nights, or just treating yourself after a long day. Service was quick, and everything was packaged neatly.

If you’re looking for delicious, late-night cookies in Seattle, Insomnia Cookies is the spot.

Cinnamon Dzhema

Extremely mid ice cream, the cookies are good, no tables at all even tho there is plenty of space for a bar stand. Would have been 3 stars, if the box was assembled correctly instead of one on top the other so it would actually close

MrCrazySailor

Ordered from here on doordash, Great cookies

Gart Chuk

Delicious , they should open more locations by Everett WA.

Jose Nuñez

They open at 11am and my pickup was scheduled for 11:30am. I needed to leave for the airport by 11:35am, Let's just say I made home. Unfortunately, I did not get the young lady name but she open last week on 8-15-2025 all thanks to her I made it to the airport on-time

Jenny Jin

Leah was so kind — she truly made my day! I’ll come back just for Leah. If you are the manager and seeing this, Leah deserves a recognition!

W

undercooked, wrong order, long wait.

Hakuna Singh

Service is so so poor. I asked for 1 scoop of butter pecan. Apparently their system can bill only for 2 or 3 scoops instead. Instead of asking me to choose from those 2 options she just billed me for 2 scoops instead of 1. I pointed it out and then instead of taking a bigger cup she just squished as much additional ice cream as she can in the small cup and closed lid. When I pointed this out she just said that it is a rule. Lame. What is most concerning is the disregard towards customer’s or basically anyone’s speech.

Staci W.

Unreliable. I placed an order on Thursday for a Monday delivery at noon. Noon comes and goes, takes me an hour to get through to someone at a different location to finally be told at 2:15 that the person who was supposed to open that store didn't show up. I understand emergencies etc. but how hard would it have been for someone to call me. Mercedes in the customer service department was very helpful and that made the situation better but I still have a birthday party with no dessert.

Next day: still waiting on the cookies.

Nicholas Cambre

Review:

I have mixed feelings about my visit. First, let me say this: the cookies were absolutely amazing—easily some of the best I’ve had in a long time. If I were rating the product alone, it would be a solid 5 stars. Unfortunately, the service and staffing situation completely tainted the experience.

There was one woman working the front entirely alone, trying to take orders, prep them, and keep things moving for a line of at least 18 people. Meanwhile, two other staff members were clearly visible in the back, doing absolutely nothing to help. Laughing, chatting, completely ignoring the chaos up front. It was hard to watch—this woman was hustling nonstop and visibly stressed while they just stood there.

It honestly felt disrespectful not only to the customers, but to their coworker who was left to drown while they didn’t lift a finger. Whether it’s a management issue or just blatant disregard for team responsibility, something needs to be addressed here. Great product means little if the experience is overshadowed by poor service and internal neglect.

Please do better. The person working alone deserves support, and your customers deserve a smoother experience

Amanda Conn

The place seemed under staffed but the workers were friendly.

Grace Watkins

It was very good till I got don't to the last part and I was chewing and I thought it was marshmallow or something at my mouth whole time it was a piece of hair stuck in my throat this is very disgusting

Jupeira Stewart

I first had insomnia cookies in Portland, OR and they were delicious, warm, soft and look just like the pictures. However the cookies here at the Capital Hill location were below standard to say the least. My cookies weren't warm, they were hard and there was no consistency in texture amongst all cookies. Very disappointed to drive from pierce county for this. Hopefully they will get it together soon.

Monali Agarwal

Really enjoyed my warm chocolate chunk cookie, staff was nice too.

Well After 40

Really fun experience for warm cookies and delicious ice cream! It's as simple as simple could be: ice cream and warm cookies served fresh. Love having the selection of cookies in two different sizes and the options to have combos. Our server was extremely helpful and explained the ordering process to us. My boys were delighted and enjoyed their treat!

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