This is a scam, they have canceled the same day of the reservation without any explanation!! We must denounce these liars
Raúl Vázquez Rodríguez
They canceled my reservation a few hours after entering the apartment, they stopped answering, they refused to give me another alternative and they also refused to give me the complaint form
AssignedMenaceAB
This place would be perfect if they just had 3/4 or full size fridges. Honestly sad to be moving after living here for 2 years. Management is great, zoned street parking isn't too bad to find, and the selection of stores nearby is awesome. Packages are stolen sometimes but you'll find that in most places.
Hosea Hendrick
The leasing manager Rafa was really great, he had awesome customer service,was professional, transparent, and very helpful! He made the touring process super easy and I was able to see what the building and the unit had to offer. The communication is great and he follows up with you for any updates or changes. It’s nice to know that the leasing office people are actually present and there to help you. The units have a cool layout and a lot of the people here are friendly! Have a good day!
Dolly Frances
my experience at mad flats has been great! aimee in management helped me to secure this spot and made my transition extremely smooth, she’s super helpful. i’ve had no issues while living here and when i needed help with maintenance for something minor they were very on top of the situation! also the rooftop view is incredible:)
Rebekah Pinilla
The complex was somewhat questionable when I first moved in. Aimee the leasing agent has completely turned everything around. She’s quick to respond she’s always there to help she never makes you feel like a bother. She really gets things done
Hannah Paige
He did a wonderful job! Even cleaned up and organized under the sink when he was done :)
Michael Park
Was hesitant at first based off of old reviews. Very happy being here and have had zero of the problems people experienced with old management.The studios are quaint, but fine. The front is secured with a key fob and there's an Amazon hub for mail packages. The rooftop view is amazing.I've dealt with Aimee on a handful of occasions and she's a complete gem. Does what she says she'll do and always gets you an answer quickly.Glad I moved in here.
Savyon Wallace
my name is Ronlad Wallace i paid a deposit to hold an apartment a few weeks ago they denied me and thats ok but never got my money back an i cant get them on the phone
Emilio Guerra
Aimee at Mad Flats is amazing! She made my whole transition as smooth as possible. Especially with moving out of state from California. I've never moved out of state before and it was much more than I had anticipated. I am so grateful that Aimee was there for me. She is quick to respond, easy to talk to, accomodating in all of my requests, and as sweet as can be! She made me feel right at home upon my arrival. Thank you, Aimee! I look forward to the rest of my lease at Mad Flats and feel assured with her there.
Edit: this review is a little late, I was a resident a couple of years ago so take it with a grain of saltTerrible management, building owner Airbnb's a bunch of the units, packages stolen from the lobby. Don't live here.
Guillermo Garcia
Aimee, my leasing consultant guided me throughout the move-in process, was extremely helpful, and made me feel secure despite the overwhelming feeling that comes through every move. She answered all my questions, was honest, and was quick to provide the information I needed to move.
Nancy
This building had bed bugs, my packages would get stolen, and you could never get a hold of anyone. One time I arrived home at midnight at my key fob was not working. When I went to Alder flats to get it replaced the next day, it still did not work and I had to Uber there and back once again, and it still did not work so they had to give me a code. Which she said the first time around there was no code available.Still waiting for my security deposit to be returned to me to this day. Even after multiple e-mails with Jo Gerdin, I have not received it. Do right by your tenants that always pay their rent on time and return their security deposits.The only helpful person was Erica, but even then I still have yet to receive my deposit back, after leaving my studio in mint condition, and providing my forwarding address multiple times.
Dagmawit Belete
Did not answer the phone for 4 days straight not even emails I was very disappointed. And they take you’re deposit before you even get the place
Michael Grinshtat
Great place! Looking forward to fresh beer soon on tap
This is a scam, they have canceled the same day of the reservation without any explanation!! We must denounce these liars
They canceled my reservation a few hours after entering the apartment, they stopped answering, they refused to give me another alternative and they also refused to give me the complaint form
This place would be perfect if they just had 3/4 or full size fridges. Honestly sad to be moving after living here for 2 years. Management is great, zoned street parking isn't too bad to find, and the selection of stores nearby is awesome. Packages are stolen sometimes but you'll find that in most places.
The leasing manager Rafa was really great, he had awesome customer service,was professional, transparent, and very helpful! He made the touring process super easy and I was able to see what the building and the unit had to offer. The communication is great and he follows up with you for any updates or changes. It’s nice to know that the leasing office people are actually present and there to help you. The units have a cool layout and a lot of the people here are friendly! Have a good day!
my experience at mad flats has been great! aimee in management helped me to secure this spot and made my transition extremely smooth, she’s super helpful. i’ve had no issues while living here and when i needed help with maintenance for something minor they were very on top of the situation! also the rooftop view is incredible:)
The complex was somewhat questionable when I first moved in. Aimee the leasing agent has completely turned everything around. She’s quick to respond she’s always there to help she never makes you feel like a bother. She really gets things done
He did a wonderful job! Even cleaned up and organized under the sink when he was done :)
Was hesitant at first based off of old reviews. Very happy being here and have had zero of the problems people experienced with old management.The studios are quaint, but fine. The front is secured with a key fob and there's an Amazon hub for mail packages. The rooftop view is amazing.I've dealt with Aimee on a handful of occasions and she's a complete gem. Does what she says she'll do and always gets you an answer quickly.Glad I moved in here.
my name is Ronlad Wallace i paid a deposit to hold an apartment a few weeks ago they denied me and thats ok but never got my money back an i cant get them on the phone
Aimee at Mad Flats is amazing! She made my whole transition as smooth as possible. Especially with moving out of state from California. I've never moved out of state before and it was much more than I had anticipated. I am so grateful that Aimee was there for me. She is quick to respond, easy to talk to, accomodating in all of my requests, and as sweet as can be! She made me feel right at home upon my arrival. Thank you, Aimee! I look forward to the rest of my lease at Mad Flats and feel assured with her there.
Restaurantji Recommends
Edit: this review is a little late, I was a resident a couple of years ago so take it with a grain of saltTerrible management, building owner Airbnb's a bunch of the units, packages stolen from the lobby. Don't live here.
Aimee, my leasing consultant guided me throughout the move-in process, was extremely helpful, and made me feel secure despite the overwhelming feeling that comes through every move. She answered all my questions, was honest, and was quick to provide the information I needed to move.
This building had bed bugs, my packages would get stolen, and you could never get a hold of anyone. One time I arrived home at midnight at my key fob was not working. When I went to Alder flats to get it replaced the next day, it still did not work and I had to Uber there and back once again, and it still did not work so they had to give me a code. Which she said the first time around there was no code available.Still waiting for my security deposit to be returned to me to this day. Even after multiple e-mails with Jo Gerdin, I have not received it. Do right by your tenants that always pay their rent on time and return their security deposits.The only helpful person was Erica, but even then I still have yet to receive my deposit back, after leaving my studio in mint condition, and providing my forwarding address multiple times.
Did not answer the phone for 4 days straight not even emails I was very disappointed. And they take you’re deposit before you even get the place
Great place! Looking forward to fresh beer soon on tap